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The Star Hotel

3.0 star property

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Photo gallery for The Star Hotel

Front of property
Exterior
Individually decorated, individually furnished, desk, iron/ironing board
Bar (on property)
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(31 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(16 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(26 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
ibis Southampton Centre
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 1,094 reviews
The price is €57
includes taxes & fees
8 Dec - 9 Dec
ibis Southampton Centre

About this property

The Star Hotel

Hotel with a restaurant, near Southampton Cruise Terminal
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and a banquet hall.
The Star Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Star Hotel. During your stay, you're just a quick walk from Titanic Honour & Glory Exhibition - Southampton. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 3 meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by car from Southampton Cruise Terminal and 10 minutes from New Forest National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
The Star Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Reviews

The Star Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 341 out of 1006 reviews
Rating 8 - Good. 350 out of 1006 reviews
Rating 6 - Okay. 170 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 64 out of 1006 reviews

Reviews

2/10 Terrible

Sam

Disliked: Property conditions & facilities, room comfort
Filty, run down, holes in walls, wobbly flpors, sunken ceilings, sunken floors, rude staff
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning but they have fans. Slight random bangs from outside that you get used to.
Stayed 1 night in Aug 2025

4/10 Poor

Richard, Toronto

Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Needs a bit of upkeep
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Stayed 1 night in Jul 2025

8/10 Good

Carly

Travelled with group
Liked: Cleanliness, staff & service

Good for a 3 star, little dated

Breakfast was limited, filter coffee only. Bathroom window just had a net curtain and was overlooked so didn’t use shower
Stayed 1 night in Aug 2025

6/10 Okay

Tatyana

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint and Cozy

Classic UK hotel accommodations. Great breakfast and lovely property. If ever in the area again will definitely stay
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is an older one, which has its charm but disatvantages. Near the hotel is a busy pub, our room was just above it. The rooms could be better maintained. Buy in general we were satisfied with our stay.
Stayed 2 nights in Jul 2025

6/10 Okay

William

Stayed 1 night in Aug 2025

6/10 Okay

Javier, Caguas

Travelled with group
Liked: Staff & service
Martina thanks for your recommendations.
Stayed 1 night in Jul 2025

8/10 Good

stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel but no AC or elevator

This hotel worked for our short 3 day stay. The staff was great and very friendly. The room was in good shape and as described. I filtered my hotel search to include AC so beware it doesn’t have AC or a working elevator. The front desk and owner told us it was getting fixed the next day after we checked. It was not so FYI. We didn’t take advantage of that in house breakfast. We just went to the bakery across the street. I wound close by saying this is a good hotel not great.
Stayed 2 nights in Jul 2025

6/10 Okay

Pauline

Liked: Staff & service
My room 66 was at the top of 3/4 flights of stairs, the lift was only used for luggage. The room was hot,only a fan and small window.The weather was usually hot on 17 jul ,but due to roof gully no wind blows into room .If air con is your thing dont stay here..the shower had mildew stains around the join to the wall ,and could do with a chemical treatment. The owner said he was renovating, but this could be done now.Breakfast was well cooked, excellent bacon, No fresh bread rolls or fruit or cheese, only sliced bread for toast.For £120 a night I expected better. The reception lady was welcoming and helpful. The hotel is in a good central position for visiting the town and has an old world charm which was lovely. I would stay again but in a renovated room with air con or on a winter break
Stayed 2 nights in Jul 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Service was great but our beds were uncomfortable

The beds were really uncomfortable, we barely slept. The location is great, the staff is helpful, the breakfast is good, maybe we had the wrong bedroom with uncomfortable beds.
Stayed 1 night in Jul 2025

4/10 Poor

Harry, New York

Liked: Staff & service
Disliked: Property conditions & facilities
No AC so couldn’t close windows and very noisy from weekend parties on the street. Great breakfast but building not in good condition.
Stayed 1 night in Jun 2025

8/10 Good

TONY TSAI PING

Travelled with family
Good location for relaxing stay before jumping on a cruise.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Chelsea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Just know that this place does not have a/c and the rooms are not updated. The elevators weren’t working which was not a problem for me but if I was traveling with my grandma it would be a problem.
Stayed 1 night in Jul 2025

6/10 Okay

DANIEL

Business traveller
Liked: Staff & service
Certain charm property but very dated. Bed ok but too soft. Low water pressure. Friendly staff.
Stayed 1 night in Jul 2025

6/10 Okay

Christopher, Seattle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Has to navigate multiple sets of stairs. The lift was not working, but our room was not accessible by lift. Shower was a bit slippery and had no grab bars. It was a very old hotel and the attabhed bar was quaint and quirky. was
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in May 2025

6/10 Okay

Vince

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Raymond

Travelled with partner
Liked: Cleanliness, staff & service
A lot of noise from the muti storey car park opposite our room from 5am onwards which kept waking us up
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Days at The Star Hotel

Quaint hotel with old world charm. Rooms were clean with all amenities. The shower in a big soaker tub gave a bit of a challenge to us who have arthritic hips but worked well. Appreciated the added air conditioner to our room as it was very hot days while we visited. Enjoyed the "guest" bar at the front of the hotel...the full and continental breakfast feast was delicious and the staff treated us like family. Wonderful experience.!
Stayed 2 nights in Jun 2025