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Van der Valk Hotel Spa

4.5 star property

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Spa
Junior Suite with Terrace | Minibar, in-room safe, soundproofing, iron/ironing board
Point of interest
Breakfast, lunch and dinner served
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Place Royale 39, Spa, 4900
  • Place, Thermes de Spa
    ‪2 min walk‬
  • Place, Spa Monopole
    ‪11 min walk‬
  • Place, RAVeL Spa - Francorchamps - Stavelot
    ‪15 min walk‬
  • Airport, Maastricht (MST-Maastricht - Aachen)
    ‪52 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite with Terrace

Junior Suite with Terrace | Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite with Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Suite with Terrace

Palace Suite with Terrace | Minibar, in-room safe, soundproofing, iron/ironing board

Palace Suite with Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Van der Valk Hotel Spa

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and conference space. Change of towels is available on request
Van der Valk Hotel Spa offers 120 accommodations with minibars and a safe. LED televisions are featured in guestrooms.

Bathrooms include a bath, bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Van der Valk Hotel Spa. During your stay, you're just a quick walk from Galerie Léopold II. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, 8 meeting rooms and conference space
  • On-site recreation includes a gym and a sauna
  • Steps from Thermes de Spa and 14 minutes on foot from Spa Monopole
  • Pets welcome for a fee
Van der Valk Hotel Spa offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3283 square feet (305 square metres) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the luxury Van der Valk Hotel Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Spa hotel is smoke free.

On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 10 metres
  • Street parking available
  • Onsite parking available only on request
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,283 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.51 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number BE0451873510
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Palace
Palace Hotel Spa
Radisson Blu Hotel Spa
Radisson Blu Palace
Radisson Blu Palace Hotel
Radisson Blu Palace Hotel Spa
Radisson Blu Palace Spa
Radisson Blu Spa
Spa Palace Hotel
Spa Radisson Blu
Spa Radisson
Radisson Spa
Palace Hotel Spa
Van der Valk Hotel Spa Spa
Van der Valk Hotel Spa Hotel
Radisson Blu Palace Hotel Spa
Van der Valk Hotel Spa Hotel Spa

Van der Valk Hotel Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 285 out of 662 reviews
Rating 8 - Good. 276 out of 662 reviews
Rating 6 - Okay. 66 out of 662 reviews
Rating 4 - Poor. 20 out of 662 reviews
Rating 2 - Terrible. 15 out of 662 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Great breakfast, it's moved on from when it was a Radison Hotel. it is now a lot smarted and generaly a nicer place to stay. Parking is better than it used to be with some free parking outside the front as the large "gravel area" has re opened
Stayed 2 nights in Nov 2025

10/10 Excellent

Riley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Andre'

Stayed 1 night in Sep 2025

8/10 Good

rose

Liked: Staff & service, property conditions & facilities, room comfort
This hotel is spotless and conveniently located with direct access to Thermes Spa via an attached Fernicular, daily housekeeping was amiss and not as advertised and when I brought it ro the front desk's attention all I recieved waa, would you like some new towels, i can give you some new towels but theres is nonhousekeeping at this time
Stayed 3 nights in Oct 2025

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great bar area and sauna with roof terrace.
Stayed 4 nights in Oct 2025

8/10 Good

Ketan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Cyrus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and special lift and cable car to the Spa
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel and spa. My room was very well equipped with everything I could need.
Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

lee

Stayed 3 nights in May 2025

8/10 Good

Maxwell

Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Comfortable and staff helpful. Would use again…
Stayed 2 nights in Apr 2025

4/10 Poor

Darren

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Under heavy construction

This hotel is under heavy construction. The entire ground floor is currently a construction site with absolutely zero amenities and is just an empty concrete shell. At no point during or since booking several months ago, were we advised of this. On arrival we walked through what is basically a construction site to a makeshift reception desk. We had 4 rooms in total in our group and of the 4, 3 of them had issues. One was the wrong room type and wasn’t 100% ready, another again was a wrong room type and the 3rd was completely dirty and looked as though someone had just checked out of it. Our room situations were addressed fairly quickly, however with the hotel under such heavy construction at present, I barely understand how they can even be open right now. Especially with no advance warning to people making reservations. We stayed here this time last year for the same event and have stayed on previous years and this was always lovely Radisson Blu hotel. It has changed hands within this time and while I understand the new owners may want to change the hotels appearance, this is not just a makeover. This is a full reconstruction. I am not happy that we have paid the price we have for this property, in this condition. I wouldn’t have booked had we known before
Stayed 2 nights in Mar 2025

10/10 Excellent

Key

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. They are undergoing a big renovation, so the bar was closed and the restaurants was limited on space. The lobby was under construction. Other than that, it was a lovely hotel. The breakfast was amazing. We will definitely be back
Stayed 5 nights in Mar 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Spa track day

Used the hotel while staying for a track day at Spa with opentrack.co.uk
Stayed 3 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and conviniently located near the Spa. But they should have informed us about the ongoing renovations…
Stayed 2 nights in Jan 2025

8/10 Good

Brigitte, LAKELAND

Stayed 1 night in Nov 2024

10/10 Excellent

raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable beds nice clean modern rooms. Good bar
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, amenities
We arrived to the hotel to be told they had no twin bedrooms despite ordering one. We then where asked to wait & given 2 complimentary drink vouchers. In the end we had to have a smaller room to get twin beds. We then went to the bar & had to wait nearly 10 minutes to be served despite no one else waiting the staff just ignored us to be then told we couldn't have the drinks we wanted with the vouchers just softdrinks, beer or coffee. Once to the room it was clean and nice to sleep in but I was hoping the new owners would improve service from before - it seems not so we shall not be looking to return.
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As centrally located as one can get in Spa.
Stayed 1 night in Jul 2024

10/10 Excellent

DUBOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bazgha

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 4 nights in Sep 2024

8/10 Good

Balraj

Stayed 3 nights in Aug 2024

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