2/10 Terrible
Karla Genessis
Travelled with group
24 Apr 2025
The hotel wasn’t bad but I was very disappointed in the all inclusive package. When thinking about all inclusive you think all you can eat and all you drink but unfortunately for us that was not the case. The meal portions are very small and every time we would ask for something extra we were denied. You could not have anything you wanted to eat or snack on through the day only at certain hours. When bringing it up with the staff we were advised that all inclusive does not mean that to them. So over all the all inclusive is worthless here and I would not go back or recommend this hotel to anyone. I spend so much money to relax and eat and instead ended up hungry half the time and paying for extra food on the outside when you can supposedly eat all you want at your all inclusive is not something that is right that is just more expense when supposedly you already had food sorted out. And the worst part is that all the staff started being rude once you complain about this issue and it was never resolved.
Karla Genessis
Stayed 4 nights in Apr 2025