Hotel was spotless throughout and right on the main square so perfect location for exploring the waterfront, restaurants and old town. It also has a lift which is quite rare for old town hotels so that was a bonus. The breakfast was great with a good selection of cereals, eggs, cheese, meats, fruit, pastries and bread. The room was cleaned every day and the staff friendly. The only very minor negative thing I can say is that, unless you had a room overlooking the square, the rooms were quite dark and overlooked side street but this didn't really affect our stay and only to be as expected in an old medieval town. All in all we would highly recommend Palace Suites Heritage hotel and had a great stay.