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MainStay Suites Springfield IL

2.5 star property

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Lobby
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool, outdoor pool, open 8:00 AM to midnight, pool umbrellas

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
3185 S Dirksen Pkwy, Springfield, IL, 62703
  • University of Illinois at Springfield
  • Lincoln Home National Historic Site
    ‪8 min drive‬
  • Abraham Lincoln Presidential Library and Museum
    ‪8 min drive‬
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪14 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 894 reviews
The price is €57
includes taxes & fees
21 Sept - 22 Sept
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About this property

MainStay Suites Springfield IL

Pet-friendly hotel connected to a shopping centre in Springfield with free parking
An indoor pool, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
MainStay Suites Springfield IL offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Springfield hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2021.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

With your stay at MainStay Suites Springfield IL, you'll be connected to a shopping centre and close to Abraham Lincoln Presidential Library and Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Abraham Lincoln Presidential Library and Museum and 13 minutes from Illinois State Fairgrounds
  • Cats and dogs welcome for a fee (restrictions apply)
MainStay Suites Springfield IL offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. The business-friendly MainStay Suites Springfield IL also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available. A complete renovation of MainStay Suites Springfield IL was completed in June 2021.

This Springfield hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Renovated entire property - June 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: 100 per cent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 per cent of room rate
  • Administrative fee: USD 9 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to midnight
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Springfield
Wingate Wyndham Springfield Hotel
Springfield Hampton Inn
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield Hotel
Hampton Inn Springfield Ohio
Hampton Inn Springfield Hotel Springfield
Wingate Wyndham Springfield

MainStay Suites Springfield IL Reviews

Reviews

5.2
Rating 10 - Excellent. 63 out of 327 reviews
Rating 8 - Good. 40 out of 327 reviews
Rating 6 - Okay. 42 out of 327 reviews
Rating 4 - Poor. 52 out of 327 reviews
Rating 2 - Terrible. 130 out of 327 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lori

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was out and he wouldn’t place us in a room on the first floor. Bed mattresses were old and sagging in the middle. Couldn’t even shower because the drainage in the tub was broken so water would get in behind the wall. No breakfast yet site sd there would be, I reserved a king bed but got 2 queens.
Stayed 1 night in May 2025

4/10 Poor

Erik

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Initial contact

The night before check-in, I called the facility for a service request and the desk clerk said bluntly, "I don't see your name...call back later... we're busy". Upon check-in, I discovered that my request to "NOT be on the 1st floor could not be honored--the 3rd floor was blocked off, plus the elevators were out of order. A dog in an adjoining room cried and whimpered all day while its master was away. My 2-day stay was not a pleasant experience!
Stayed 2 nights in May 2025

8/10 Good

John

Travelled with partner
Disliked: Amenities
The attitude of the staff is that one of the hospitality or Hospital at least a lot to be desired property is not bad rooms are bad
Stayed 1 night in Apr 2025

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked reservation and then when arrived said they didn’t have a room for me and wouldn’t give me a refund!
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gave my rooms AWAY!

This was an unfortunate and unexpected experience with MainStay. Upon arriving for check in to the hotel we were told that our rooms were given away and left with no reason nor refund whatsoever to make our evening ideal. There has been no notice or explanation to give me comfort after going through a horrible situation.
Stayed 1 night in Apr 2025

2/10 Terrible

Brooke

Disliked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Philip

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Price was right but nothing else was.

If you want a really cheap place ot stay it fits the bill, but the cleanliness and the secuirty of hte hotel was much to be desired. If oyu are staying on business and do not have your family wiht oyou it might be a godo deal for hte price but I woould not stay there if I had any family.
Stayed 1 night in Mar 2025

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Esther

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience allowed me to understand I will never again stay at a Main Stay Hotel ever again or at any other Hotel that allows people to live for months at a time. The sheets were disgusting. There were ROACH traps in the bathroom. There was commotion in the hallways ALL night long. There were arguing outside my window throughout the night. I truly did not feel safe at this place. I traveled for work purposes and getting rest was unobtainable on this night. I woke tire and outdone.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful, the building is not clean, looks run down. The lobby was filled with loiterers. When I approached my assigned room, it was unlocked, when I pushed the door open, I found the room in disarray, the bed was unmade, there were linens on the floor; i never made it passed the doorway. I went downstairs to demand a refund ans found out from another gentleman in the lobby that
Stayed 2 nights in Mar 2025

6/10 Okay

Esther

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Haley

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

6/10 Okay

Ed

Disliked: Amenities
First room had not been cleaned/made up from the previous tenants. I wasn't even sure thetmy had checked out! Then there was a very LOUD barking dog that woke me up twice! And, getting on the elevator with a guy carrying bug spray didn't instill great confidece.
Stayed 1 night in Feb 2025

2/10 Terrible

Tameka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THEY CANCELLED MY ROOM

Wouldn’t recommend!! They cancelled our room when we came late but nobody said we couldn’t come late.
Stayed 2 nights in Feb 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Maximillian

Disliked: Cleanliness, staff & service, property conditions & facilities
This place simply smells bad, like smoke and rotten food.
Stayed 1 night in Feb 2025

4/10 Poor

Jim

Disliked: Cleanliness, room comfort

Disappointed

Sorry to say this stay was disappointing - we paid for a king size bed but got a queen size, the bath was not clean, the TV did not work, there was no pot or coffee with the coffee maker, the electronic door lock did not work. We asked for a price adjustment but that was refused.
Stayed 1 night in Jan 2025

6/10 Okay

Shametria

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Serenity

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Stayed 1 night in Nov 2024

4/10 Poor

Gambrelle

Business traveller
Disliked: Staff & service, property conditions & facilities
The heating and air conditioning was not working. The tv was not working. The bathtub was broke.
Stayed 5 nights in Nov 2024

6/10 Okay

ALLEN

Stayed 1 night in Sep 2024