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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3930 S Overland Ave, Springfield, MO, 65807
  • Place, Trail of Tears National Historic Trail
    ‪2 min drive‬
  • Place, Nathanael Greene/Close Memorial Park
    ‪4 min drive‬
  • Place, Battlefield Mall
    ‪7 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

This smoke-free hotel features an indoor pool, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Quality Inn & Suites offers 52 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be close to Bass Pro Shops Outdoor World. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • 7 minutes by car from Wonders of Wildlife Museum & Aquarium and 7 minutes from Bass Pro Shops Outdoor World
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Springfield hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn & Suites Hotel
Quality Inn & Suites Springfield
Quality Inn & Suites Hotel Springfield

Quality Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 328 out of 767 reviews
Rating 8 - Good. 242 out of 767 reviews
Rating 6 - Okay. 107 out of 767 reviews
Rating 4 - Poor. 45 out of 767 reviews
Rating 2 - Terrible. 45 out of 767 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service
All of the sbove
Stayed 2 nights in Jan 2026

10/10 Excellent

Katey

Liked: Cleanliness, staff & service, amenities
Perfect room
Stayed 4 nights in Jan 2026

6/10 Okay

Corey

Travelled with family
Liked: Staff & service
Breakfast was meh. But not a bad stay for a night
Stayed 1 night in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Grest
Stayed 1 night in Jan 2026

8/10 Good

Patrick W

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The man check me in was so rude and they never cleaned the room all week
Stayed 6 nights in Jan 2026

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean room.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan Jose

Stayed 1 night in Jan 2026

10/10 Excellent

ALFREDO

Stayed 1 night in Jan 2026

6/10 Okay

Jerry

Liked: Cleanliness
Room was clean. The room was on the 2nd floor with no elevator. Wife is handicap. Had to make several trips to carry our luggage up to our room. We are both elderly and limited. .
Stayed 1 night in Jan 2026

8/10 Good

Eric

Stayed 1 night in Dec 2025

6/10 Okay

Gaurav

Liked: Cleanliness
Disliked: Staff & service
The guy at front desk was very rude. We called to ask the pet fee and we were given wrong price. When we reached there, we asked about it and the first reply from the front desk (I think he was manager) was, Do you need it or not?? I was like I am just asking and he said check online and all. Overall ok hotel. Didn’t even do breakfast and left asap in the morning.
Stayed 1 night in Dec 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
This was a good stay at a reasonable price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2025

8/10 Good

Tabitha

Stayed 1 night in Sep 2025

8/10 Good

Vance

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Ivan John

Stayed 3 nights in Nov 2025

4/10 Poor

LeAndrea

Travelled with family
Disliked: Property conditions & facilities, room comfort
Quality Inn Conveniently located off the highway. Adequate parking. However…. The ratings, reviews and pictures were astonishingly inaccurate. I did not experience the 8 star rating that this hotel has. The lobby was clean and night manager was pleasant. However there was wear and tear EVERYWHERE- paint was chipped and peeling off of the walls, it smelled musty and when we got to our room, the gray comforters on each of our beds had dark stains, looked like grease. The cream colored walls had yellow stains dripping down the walls. The metal bases of the lamps were rusty. The lamp shades were stained with yellow and orange spots. The pool had chunks of plaster missing from the bottom. The walls in the pool room were bubbling and peeling off. Floors were dirty with dust and dead bugs along the bottom of the walls and corners. The pool furniture was janky- even one of the small, cheap plastic tables had been repaired with glue and screws. Breakfast was just ok. They had powdered, rehydrated scrambled eggs, sausage patties, biscuits, gravy and waffles. Juice, milk and coffee.
Stained comforter
Stained comforter
Yellow stains on walls
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Nov 2025

6/10 Okay

Angie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Let's start with the positive, the beds were magnificent! So comfy and the room was very clean. Now for the down side, the hotel itself is sort of falling apart. The breakfast was just so-so. And the room walls were paper thin. The staff was amazing though.
Stayed 2 nights in Nov 2025

6/10 Okay

Tony

Stayed 1 night in Nov 2025

10/10 Excellent

Jayme

Stayed 1 night in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stairs could use a vacuuming, and bed was uncomfortable. Location was convenient for me; breakfast was good and had nice conversation with an older gentleman staying there.
Stayed 1 night in Nov 2025

4/10 Poor

Mary Ann Therese

Stayed 2 nights in Nov 2025

8/10 Good

Virginia

Travelled with family and small children
Liked: Cleanliness, amenities
The first room we were given had a busted spot of the wall below the window that was moldy. We were imediately moved to another room.The room smelled damp but was clean. The pool was heated and felt amazing. The breakfast in the morning was a normal hotel breakfast. Had plenty of options. Could have been better for the price or cheaper for the quality that you're getting.
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025