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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3930 S Overland Ave, Springfield, MO, 65807
  • Place, Trail of Tears National Historic Trail
    ‪2 min drive‬
  • Place, Wilson's Creek Park
    ‪4 min drive‬
  • Place, Nathanael Greene/Close Memorial Park
    ‪4 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, two bedside tables, a chair, and a red accent wall.

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a desk with a lamp, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

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About this property

Quality Inn & Suites

This smoke-free hotel features an indoor pool, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Quality Inn & Suites offers 52 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be close to Bass Pro Shops Outdoor World. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a business centre and laundry facilities
  • 7 minutes by car from Bass Pro Shops Outdoor World and 7 minutes from Wonders of Wildlife Museum & Aquarium
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Springfield hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (72 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn & Suites Hotel
Quality Inn & Suites Springfield
Quality Inn & Suites Hotel Springfield

Quality Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 794 reviews
Rating 8 - Good. 246 out of 794 reviews
Rating 6 - Okay. 110 out of 794 reviews
Rating 4 - Poor. 45 out of 794 reviews
Rating 2 - Terrible. 45 out of 794 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was pretty nice and warm. Had time having fun in it without it being overcrowded. The beds were comfortable with plenty of pillows on each bed. Stayed 3 nights and the breakfast buffet was good every morning too.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Robert

Liked: Staff & service
I stay here for the lower cost and its location. The facility its self is older but the room was good size and clean.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room! It was very clean and well kept, many thanks to all of their staff! God is good 💖
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
This was a good stay at a reasonable price.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the soft sheets
Stayed 1 night in Feb 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. The staff were friendly and helpful. The breakfast was good and plenty. I am thinking about another trip in March and hoping to use them again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Katey

Liked: Cleanliness, staff & service, amenities
Perfect room
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Corey

Liked: Staff & service
Breakfast was meh. But not a bad stay for a night
Stayed 1 night in Jan 2026
Verified

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities
Room was clean, bed pillows Little small. Everything else was great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price stayed 2 nights.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Courteous staff. Clean room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Gena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable although the heating and cooling unit was broken and didn't work real well. The bed was also a little lumpy.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, easy check-in.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Cindy

Disliked: Amenities
Room had an oder. The front desk was minimally available . Facilities old .
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Vincent

Liked: Cleanliness, staff & service
Not a bad place. We unfortunately had some loud people staying above us who kept slamming the door late at night. The refrigerator in the room would make intermittent strange and somewhat loud noises. Not sure if there is an elevator in the building, never did see one. But overall, it was just ok.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Kim

Disliked: Amenities, property conditions & facilities
Charged for 2 Queens, got 2 fulls. No elevators, Beds hard, floor dirty, air conditioner so noisy, vending machines not filled, very old and not upkept. If you're desperate, its a bed. I wouldn't stay again given a choice
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Room was quiet and clean. Only issue was the bed runner/scarf smelled so bad, like body oder and had stains. Not sure those are ever washed. But everything else was fine and breakfast wasnt bad.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phil-Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pet friendly hotel close to major roads. Great little pub (awesome burgers) within walking distance.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Benna

Liked: Amenities
The location was perfect for our trip.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Trista

Liked: Staff & service
Disliked: Cleanliness
Everything seemed dirty. The room had clear issues, carpet needed vacuumed, corners of bathroom had collected dirt or mold, the door stop had growth and hair on the tile. The shower head was nasty, toilet didn’t flush well, sink didn’t drain and door wouldn’t shut all the way. Common hallways needed cleaning. Pool was nasty. Breakfast needed help.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was attentive and helpful. We would stay here again. Price was reasonable.
Stayed 1 night in Oct 2025