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Carlyon Bay Hotel

4.0 star property

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Photo gallery for Carlyon Bay Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
View from room
Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Single Room, Sea View | Beach/ocean view
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Sea Road, St Austell, England, PL25 3RD
  • Place, Charlestown Harbour
    ‪19 min walk‬
  • Place, Eden Project
    ‪6 min drive‬
  • Place, Porthpean Beach
    ‪7 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪30 min drive‬

Room options

View all photos for Superior Double or Twin Room (Inland Facing)

Superior Double or Twin Room (Inland Facing) | In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room (Inland Facing)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room, Sea View

Single Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Single Room, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Convertible, Sea View

Double or Twin Convertible, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Convertible, Sea View

  • 12 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Small Double Room, Inland View

Small Double Room, Inland View | In-room safe, desk, iron/ironing board, free WiFi

Small Double Room, Inland View

8.8 out of 10
Excellent
(5 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed (Inland Facing)

Standard Single Room, 1 Single Bed (Inland Facing) | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room, 1 Single Bed (Inland Facing)

9.8 out of 10
Exceptional
(6 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room (Inland Facing)

Double or Twin Room (Inland Facing) | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room (Inland Facing)

8.8 out of 10
Excellent
(13 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About this property

Carlyon Bay Hotel

Bayside hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness centre and a bar/lounge.
Carlyon Bay Hotel offers 86 accommodations with a safe and complimentary bottles of water. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Carlyon Bay Hotel. During your stay, you're just a quick walk from Crinnis Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Bay View Restaurant, a fine-dining restaurant that serves Regional cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, body wraps or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • Within a 15-minute walk of Crinnis Beach and Shorthorn Beach
Carlyon Bay Hotel offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. An indoor pool, a seasonal outdoor pool, and a hot tub are also featured at the family-friendly Carlyon Bay Hotel. Self parking is free.

This 4-star St Austell hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10 AM.
Bay View Restaurant – This fine-dining restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Taste – This brasserie serves breakfast and dinner. Open daily.
The Club House – Overlooking the golf course, this restaurant serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: GBP 18.50 for adults and GBP 9.25 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bay View Restaurant
  • Taste
  • The Club House

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1931
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with disabilities must contact this property in advance to discuss the individual requirements.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per night.
  • Cots (infant beds) are available for GBP 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.5 for adults and from GBP 9.25 for children
  • Crib (infant bed) fee: GBP 100.0 per night
  • Rollaway bed fee: GBP 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlyon
Carlyon Bay
Carlyon Bay Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Hotel
Hotel Carlyon Bay
The Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall
Carlyon Bay Hotel Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay Hotel Hotel St Austell

Carlyon Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 436 reviews
Rating 8 - Good. 100 out of 436 reviews
Rating 6 - Okay. 27 out of 436 reviews
Rating 4 - Poor. 6 out of 436 reviews
Rating 2 - Terrible. 1 out of 436 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whats not to love

Always a perect stay, love it here. Comfy bed, great location and great food.
Stayed 1 night in Aug 2025

8/10 Good

Michael, Keller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Well maintained, beautiful landscaping. Room was nice, a little warm but hotel provided fans. Would have liked to have planned a spa day, but they were fully booked. Food was wonderful, especially breakfast. View of bay was excellent. Staff were incredible and professional. Lasting memories for our few days we spent there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa, Stonehouse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Glynis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and quiet hotel with great sea view. The bed was super comfortable and the staff was very friendly! Some interior and the outdoor pool area could be more modern, in my opinion. The breakfast was good, but could have had more options to choose from. Besides that, everything was excellent! Thank you so much!
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff definitely make this hotel, they were very helpful/friendly/welcoming. The facilities in my room were excellent, however there was a lot of noise from the kitchen/restaurant downstairs- It only bothered me a little. Overall a positive experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

abbie

Travelled with partner
Liked: Amenities
Great staff and my husband had the best fillet steak he has ever eaten.
Stayed 1 night in Jul 2025

8/10 Good

Situ

Travelled with family
Liked: Cleanliness, staff & service

A mini break

The room I stayed in had no air conditioning so had a few nights of uncomfortable sleep. I was not aware at the time of booking that not all rooms had air conditioning in them . Staff were very helpful & friendly & service was exceptional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel....heated outdoor pool, spa, 1 min walk from a cliff view, 5 minutes from a beach. The staff are all so nice and friendly the only negative thing i have to say is the shower in the room was terrible.....better off showering in the spa showers
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharla

Stayed 1 night in May 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what a hotel should be like. Great area, great service, food was lovely! Room was good, shower brilliant and very clean overall. Great service, highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Amenities, property conditions & facilities
Property was very nice, but I think it would look a lot better if they cut all the ivy-which is all over it at the back there was no glass in the bathroom to rinse your mouth with and there is no shelf to put all the towels on. They are just shoved on top of a radiator overall not what I expected sorry.
Stayed 3 nights in Jun 2025

10/10 Excellent

Barrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views. Excellent facilities. Comfortable beds. Warm outside clifftop pool. Food excellent and good value. Suited my limited mobility as everything conveniently located. Will be going back.
Stayed 3 nights in Jun 2025

6/10 Okay

Gillian

Liked: Cleanliness, amenities
I had a single room and it was too hot - needs air conditioning, I couldn’t sleep. Also poor mattress. I was due to stay another day but am exhausted. Plus no refund for extra day!! Breakfast was normal 2-3 star buffet. Luke warm.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and spa, only down side would be not being able to us the pool and gym before 8am.
Stayed 1 night in May 2025

8/10 Good

kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff polite and very helpful, had a single room it was clean and serviceable but slightly overpriced however I would be happy to stay again
Stayed 1 night in May 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel with fantastic staff …. We can’t fault it at all!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in a standard double room with sea view. The room was very clean and comfortable. The outdoor pool was lovely to swim in on a fairly cool April day, and the rest of the spa was great too. Breakfast was excellent - a very wide range of options including freshly cooked full Cornish. The coffee was rather weak, that's personal taste and the only thing I wouldn't have again. We loved the location. We wandered to Carlyon Bay, and along the coastal path - Charlestown harbour is only 15-20 minute walk to the west. Such a beautiful place for a night away. Very convenient for the Eden Project. The staff in all areas of the hotel were very friendly, polite and attentive.
Stayed 1 night in Apr 2025

10/10 Excellent

roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Martyn

Liked: Staff & service

Lovely location

It’s a long trip down , but lovely hotle staff and went above a beyond to help you .
Stayed 1 night in Apr 2025