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Royal Victoria Hotel

3.0 star property

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Photo gallery for Royal Victoria Hotel

Terrace/patio
1 bedroom, desk, iron/ironing board, cots/infant beds
Business centre
Interior detail
Daily buffet breakfast (GBP 14.00 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
Marina, St Leonards-On-Sea, England, TN38 0BD
  • Place, Hastings Pier
    ‪19 min walk‬
  • Place, White Rock Theatre
    ‪19 min walk‬
  • Place, Hastings Castle
    ‪4 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking, Sea View

1 bedroom, desk, iron/ironing board, cots/infant beds

Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Double Bed, Ocean View

1 bedroom, desk, iron/ironing board, cots/infant beds

Deluxe Suite, 1 Double Bed, Ocean View

  • 30 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Deluxe Suite, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds, Ocean View

1 bedroom, desk, iron/ironing board, cots/infant beds

Twin Room, 2 Single Beds, Ocean View

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Sea View

1 bedroom, desk, iron/ironing board, cots/infant beds

Triple Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Triple Room

1 bedroom, desk, iron/ironing board, cots/infant beds

Family Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About this property

Royal Victoria Hotel

Beach hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Royal Victoria Hotel offers 52 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Royal Victoria Hotel. During your stay, you're just a quick walk from St Leonards Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Sea Terrace
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes tennis courts
  • Steps from St Leonards Gardens and 4 minutes on foot from Hastings Beach
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and laundry facilities are also featured at Royal Victoria Hotel.

This 3-star St Leonards-On-Sea hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Sea Terrace – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.
Piano Lounge – This beachfront piano bar specialises in Modern European cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Piano Lounge
  • Sea Terrace

Things to do

  • Tennis

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.00 for adults and from GBP 7.0 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Royal Victoria Hotel St Leonards-On-Sea
Royal Victoria St Leonards-On-Sea
Royal Victoria Hotel Hotel
Royal Victoria Hotel St Leonards-On-Sea
Royal Victoria Hotel Hotel St Leonards-On-Sea

Royal Victoria Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 234 out of 690 reviews
Rating 8 - Good. 286 out of 690 reviews
Rating 6 - Okay. 103 out of 690 reviews
Rating 4 - Poor. 47 out of 690 reviews
Rating 2 - Terrible. 20 out of 690 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Needs a new bit of life into the decor ! No glasses or mugs in bathroom for teeth cleaning . No warning of step inside the door of our room ‘TRIP HAZARD ‘ big time !
Stayed 1 night in Jul 2025

10/10 Excellent

Arthur

Travelled with group
Lovely room with sea view, the breakfast was great and a good ambience
Stayed 1 night in Jul 2025

10/10 Excellent

June

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Great location right on seafront. Spacious room. Exceeded our expectations.
Royal Victoria afternoon tea
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian, Bexleyheath

Travelled with partner
Liked: Cleanliness, amenities
A nice traditional hotel with a lot of history. In need of freshening up, but staff are friendly and the rooms are well kept
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Stayed 2 nights in Jul 2025

8/10 Good

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Deb

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. It was hot and there was no air condtioning or fans. Maybe fans could be provided in hot weather
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh dear!

The hotel was so bad we left after one night of 2 night trip. I asked for a refund but unlikely we will get one. The receptionist barely spoke when we checked in so we didn't feel welcome. The hotel is in a filthy state with dirt, detritus and flecks of paint on all the carpets. There was a towel dumped in the middle of our corridor and it was still there the next day. I’m not surprised though, for the entire time we were there we didn’t see one cleaner, not even in the morning. The bed matresss was lumpy and uncomfortable. The shower and bath controls were awkward to use and get water coming out of the shower. The final event that made us leave was when the large, metal shower head fell from its bracket and hit my partner on the head. During the night the fire alarm went off, and having dressed and gone down to reception. The night person, said it was probably ok and we could go back to our rooms, although he didn’t understand why it had gone off. This is against all fire regulations. The TV stopped working after a bit, and the hair drier was difficult to use as a short flex came out of a drawer connected to the mains with some dodgy looking wiring. Breakfast options were meagre, and the coffee was cold. On leaving we asked to see the manager, Dr Shin, who wasn’t available. But receptionist said he would try to get a refund. The other two couples checking out were also asking for refunds. If you google Dr Shin, Royal Victoria Hotel you will discover some interesting stuff.
Stayed 2 nights in Jun 2025

6/10 Okay

Louise

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Joanna

Travelled with family
Disliked: Cleanliness

Dated hotel - needs more care

Communal spaces were dirty and smelly, staircases and lift too. Inside the room was much cleaner and nicer though... bar staff wasn't attentive or much helpful. Dry plants in the firts floor lobby looked neglected too.
Stayed 2 nights in Jun 2025

6/10 Okay

Rosemarie

Stayed 3 nights in Jun 2025

10/10 Excellent

mika

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
Brilliant location for seafront, big and comfortable room. beautiful building if somewhat old fashioned and could do with a lick of paint. Minimal parking but staff all lovely, and our stay was well priced. Good breakfast too!
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Beautiful hotel.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, characterful, old hotel in a great location on the sea front. Easily walkable to Hastings. Breakfast was a bit lacklustre but view from the dining room compensated somewhat.
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Room comfort
Older hotel in need of refurbishment. Staff was minimal, but very friendly and helpful. Off-season so not a lot of activity. Hotel was otherwise quiet and everything worked.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

10/10 Excellent

Susan

Stayed 3 nights in May 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities
We loved the music played throughout great ambiance, size of the rooms was fabulous and well presented. Food available was great across the day parts breakfast and evening meal was delicious. Real selling point is the lovely afternoon tea this was splendid. No issues with the property our stay was awesome. Thank you
Stayed 1 night in May 2025

4/10 Poor

Hannah

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, the reception staff very friendly and helpful. Our room was large and clean, with excellent shower. Had also been recently decorated so felt clean and fresh. Car parking is available around the side streets. Good transport to Bexhill by bus or train, and a short walk along the promenade to Hastings old town. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel, London

Travelled with partner
Liked: Staff & service, amenities
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort

The staff make it good

We stayed for one night (visiting friends who live locally) and, while the Royal Victoria decor may be passed its best/would benefit from some refurbishment, the staff were excellent & the room clean & comfortable. We will stay again.
Stayed 1 night in Apr 2025