2/10 Hirveä
Stephanie
Matkusti perheen kanssa
29.4.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We arrived and checked into a room with hair in the bathtub, and food smears on the refrigerator. Also, the shower gel (hooked to the wall style) was COMPLETELY empty. The 2nd evening, neither of our keys worked so i had to go down to the desk for new keys They didnt provide daily housekeeping, which is fine, they state they service every other day. So i went down to the desk for clean towels, which the clerk said she didn't have any to give me. It took almost 2 hours for them to bring them to the room. Day 3, i stopped at the desk at 9 am, on the way to the funeral we came into town for, and requested housekeeping. We didnt arrive back until around 4, and no housekeeping had been done. So, once again, i had to go down to the desk. They said they would send someone. An hour passed, and they called our room to tell us that they couldnt come, and that we had left a sign on the door for privacy. First of, thats simply NOT true. We didnt leave a sign on the door, AND we specifically stopped and requested housekeeping. So now, i ask can they at least bring us towels, which they did shortly after. All in all, it was extremely disappointing to spend over $600 for 3 nights in a dirty room with no housekeeping and trash and dirty towels piling up. DO NOT RECOMMEND. Spend your money elsewhere.
Stephanie
Yöpyi 3 yötä huhtikuussa 2025