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Red Roof Inn St Louis - Westport/ Maryland Heights

2.0 star property

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Photo gallery for Red Roof Inn St Louis - Westport/ Maryland Heights

Exterior
Lobby lounge
Lobby lounge
Superior Room, 1 King Bed (Smoke Free) | Blackout curtains, free cots/infant beds, free WiFi, bed sheets
Lobby lounge

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
11837 Lackland Rd, Maryland Heights, MO, 63146
  • Place, Westport Plaza
    ‪9 min walk‬
  • Place, Hollywood Casino Amphitheatre
    ‪7 min drive‬
  • Place, Hollywood Casino
    ‪9 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Double Beds (Smoke Free)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed (Smoke Free)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Double Beds (Smoke Free)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed (Smoke Free)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn St Louis - Westport/ Maryland Heights

Hotel in Maryland Heights with free parking
This hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, ATM/banking services, a banquet hall and a vending machine are on-site.
Red Roof Inn St Louis - Westport/ Maryland Heights offers 158 accommodations, which are accessible via exterior corridors and feature free toiletries and blackout curtains. Flat-screen televisions come with premium cable channels.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Red Roof Inn St Louis - Westport/ Maryland Heights, you'll be within walking distance of Westport Plaza. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and an ATM
  • 12 minutes by car from Ameristar Casino St. Charles and 15 minutes from Forest Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn St Louis - Westport/ Maryland Heights, you'll find a vending machine, coffee/tea in common area, and laundry facilities. Public spaces have free WiFi. Red Roof Inn St Louis - Westport/ Maryland Heights also features an ATM and a lift. Self parking is free.

Smoking is allowed in designated areas at this Maryland Heights hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn St Louis Westport
Red Roof Inn St Motel Westport Louis
Red Roof Inn St Louis Westport Motel Maryland Heights
Red Roof Inn St Louis Westport Motel
Red Roof Inn St Louis Westport Maryland Heights
Red Roof Inn St Louis Westport
Red Roof Inn St Louis - Westport/ Maryland Heights Hotel

Reviews

Red Roof Inn St Louis - Westport/ Maryland Heights Reviews

5.4

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 116 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 213 out of 1001 reviews
Rating 4 - Poor. 172 out of 1001 reviews
Rating 2 - Terrible. 319 out of 1001 reviews

Reviews

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting terrible place to stay terrible service

Terrible place to stay, was only there for two hours before noticing there were roaches in the room. Should have figured when I saw mattresses outside on the ground in the parking lot. Terrible service as well, they still refuse to give me a refund even though I left after finding roaches and even took a picture to prove it to them.
Stayed 1 night in Aug 2025

6/10 Okay

Jenifer

This hotel was just barely okay. I understand that people have to live in hotels, but there were people begging me for cigarettes everyday, and housekeeping would knock and not wait for me to come to the door. Housekeeping walked in on me while I was using the toilet twice, and aside from begging for cigarettes, one person here followed me around and intimidated me for not giving them a cigarette while I was smoking a cigarette. I did not feel safe. Hotel guests with dogs do not clean up after their dogs so there is dog poop all over the place.
Stayed 14 nights in Jul 2025

10/10 Excellent

serenity

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how quiet it is here.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 2 nights in Jul 2025

4/10 Poor

Sai Shanmitha

Liked: Cleanliness, staff & service
I found a spider in the bathroom. I can’t lock the Bathroom door. Air conditioning and everything is good but I
Stayed 1 night in Jul 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Room looked like it hadn't been deep cleaned in ages and no maintenance in just as long. Stained towels. Also couldn't tell whether the pillowcase was stained or still dirty. Just do yourself a favor and don't book a room here.
Stayed 3 nights in Jul 2025

8/10 Good

Joseph

Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Served my basic needs

The hotel had basic amenities. There was no microwave or refrigerator. Also, the tv wasn't working when we checked in and it took several complaints and hours before someone came to fix it. The room and bedding was clean.
Stayed 3 nights in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

It wasn’t that bad. They didn’t have a mini fridge or a microwave but other than that, it was pretty good.
Stayed 1 night in Jul 2025

4/10 Poor

Peter, Ankeny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Floyd

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Areial

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel, staff was nice but we got into our hotel room and the room was disgusting. We ended up leaving and not staying
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jul 2025

8/10 Good

Jeffery

Liked: Cleanliness
Property was nice room was nice
Stayed 1 night in Jul 2025

8/10 Good

George

Stayed 4 nights in Jul 2025

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

One of the worst ever
Stayed 1 night in Jul 2025

6/10 Okay

Walter

Stayed 1 night in Jul 2025

6/10 Okay

Brittany

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Many people roaming around throughout the night felt very unsafe. Property was unsafe.
Stayed 1 night in Jun 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very comfortable, room recently renovated! Only complaint, room smelled of Marijuana, but we brought our own air freshener, little tree Vanillaroma and it cleaned it up in just a few min after hanging it on the a/c fan.
Stayed 1 night in Jun 2025

2/10 Terrible

Hayley

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I upgraded to a deluxe room after being told it was bigger and it wasn't. The lock on the door was lose and didnt work great. Sheeta were stained and gross. The dresser was broken and not clean we we arrived. We stayed 5 nights with 4 people and the front desk wouldnt give any extra pillows. When asking for extra towels, only 2 provided, they wouldn't at first. We ran out of toilet paper and other supplies as well after being there 3 days and they were hestiant to give any more to us. After paying $700 for this stay I am not happy at all.
Dirty draw.
Hole in bathroom wall.
Broken lock.
Dirty or stained sheets.
Stayed 6 nights in Jun 2025

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odor. Dirty bathroom floor! No light by the bed for reading. Plug-in for phone charger was near the floor behind table. No toilet paper holder or towel rack. Several hair on bedding, pillow, shower. Horrible, thin, cheap, rogh towels and wash cloths.
Stayed 1 night in Jun 2025

4/10 Poor

Justine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Arrived to check in and the room we were given had not had housekeeping. There was urine in the toilet and a half consumed bottle of Gatorade on the counter. The strike plate on the door was broken causing the door to not latch properly or lock when closed. Went to switch rooms and was told they would just send housekeeping and “fix” the door. We did not have time to argue and ended up leaving as early as possible the morning after our event.
Stayed 1 night in Jun 2025

4/10 Poor

Adrian

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025