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The Arch Convention Hotel

3.5 star property

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Exterior
Minibar, in-room safe, desk, laptop workspace
Exterior
Bar (on property)
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101

Room options

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4.3 out of 5, Excellent, (1053)
The price is €186
for 1 room
includes taxes & fees
30 May - 31 May
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About this property

The Arch Convention Hotel

Hotel with a 24-hour fitness centre, a quick walk to America's Center Convention Complex
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn St. Louis - Downtown Conv Ctr by IHG offers 293 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn St. Louis - Downtown Conv Ctr by IHG. During your stay, you're just a quick walk from Washington Avenue Historic District. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at STL Sports Hall of Fame
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of America's Center Convention Complex and Dome at America’s Center
Holiday Inn St. Louis - Downtown Conv Ctr by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn St. Louis - Downtown Conv Ctr by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star St. Louis hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:00 AM and 10:00 AM.
STL Sports Hall of Fame – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 14 December 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Uncovered self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

The Arch Convention Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 335 out of 1006 reviews
Rating 8 - Good. 295 out of 1006 reviews
Rating 6 - Okay. 176 out of 1006 reviews
Rating 4 - Poor. 89 out of 1006 reviews
Rating 2 - Terrible. 111 out of 1006 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Adalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Howard C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again.

Nice place to stay. Friendly and helpful staff. Clean and comfortable. We have no complaints.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joelia

Good
Stayed 1 night in Jan 2025

2/10 Terrible

Cory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Edin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 2 nights in Jan 2025

10/10 Excellent

Andre

Stayed 1 night in Feb 2025

2/10 Terrible

Princess Dianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Shelby

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Eric

Stayed 1 night in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking situation was weird. Other than it was great
Stayed 1 night in Jan 2025

10/10 Excellent

Rochell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean comfortable and accommodating.
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Rochell

Travelled with family
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Interesting

The staff was friendly, but I would not recommend this hotel. We reserved a king size room and was given a single queen. The heater blew out only cold air. The toilet ran all day and night. The shower flooded the whole bathroom and entry way. We never could find the parking garage.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Job Holiday Inn

The experience was great cuddos to Willie his customer service was woenderful
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

MEPS Stay

If it were not for the Restaurant & Bar Staff and their AMAZING customer service, this place would not get negative stars. Place is in the middle of a large construction zone, you have to park 2 blocks away and WALK to the hotel. It's completely rundown and in need of a major overhaul. Rooms and equipment are hanging on by a thread. Front desk staff are just there for a paycheck, and it shows.
Stayed 1 night in Nov 2024

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Cassi

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
All I can say is ROACHES. I woke up every morning to roaches crawling around in the bathroom sink. There was also NO PARKING on site, and I had to walk 10 minutes (driving around for an hour in search of a lot on a Saturday night), in the freezing cold to park my car and pay $40 to a private lot far away.
Stayed 2 nights in Jan 2025

8/10 Good

zukhra

Stayed 2 nights in Jan 2025

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
They do not let you know that you have to pay for parking or your car will be broken into
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Stayed 2 nights in Jan 2025

6/10 Okay

Hannah, Quincy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that works there was amazing and very nice. The parking is absolutely horrendous. There’s no on site parking and the parking lots they suggest is very small. We also ate at the restaurant that was out of a lot of of items but the burger was delicious. The room was dated but the pillows and bed were both pretty comfy. The breakfast they offer is a total joke and half of it it was out or cold. But the staff were definitely working hard and very nice.
Stayed 1 night in Jan 2025