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The Swan Hotel, Stafford, Staffordshire

4.0 star property

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Photo gallery for The Swan Hotel, Stafford, Staffordshire

British cuisine
Interior
Premium bedding, desk, blackout curtains, iron/ironing board
Bar (on property)
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
45 Greengate Street, Stafford, England, ST16 2JA
  • Place, Stafford Gatehouse Theatre
    ‪1 min walk‬
  • Place, Staffordshire County Showground
    ‪5 min drive‬
  • Place, Stafford Castle
    ‪7 min drive‬
  • Airport, Birmingham (BHX)
    ‪48 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Double Room

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Single Room

7.6 out of 10
Good
(11 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Double Room

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Premium bedding, desk, blackout curtains, iron/ironing board

Superior Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Swan Hotel, Stafford, Staffordshire

Hotel in Stafford with restaurant and bar/lounge
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The Swan Hotel, Stafford, Staffordshire's great location gets high marks from our customers. During your stay, you're just a quick walk from St Chad's Church. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Swan Brasserie, a brasserie that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from St Chad's Church and Stafford Gatehouse Theatre
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Swan Hotel, Stafford, Staffordshire. Free self parking is available.

This 4-star Stafford hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
The Swan Brasserie – This brasserie specialises in British cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 6.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 13.00 for adults and from GBP 6.50 for children
  • Crib (infant bed) fee: GBP 5 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily until 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good play to stay with central location

Bed was very good. I only ate breakfast there and it was very good for options.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service

Overall OK, but service hit and miss

Its a nice hotel and has a great looking bar and restaurant area. Having stayed here a number of times, it really is hit or miss. My room this time was top floor, low ceiling round the bed and mouldy old shower. Last week was better, different room. Check in is either smooth and great, or this time, rude and painful. Some people here should not work front of house. Overall its ok if a good price, but the Vine up the road (although dated) has friendly staff.
Stayed 1 night in Jul 2025

6/10 Okay

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location in Stafford which is a lovely town
Stayed 1 night in Jul 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only complaint is the food took a long time to get

Stayed 1 night in Jul 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Location perfect, overpriced considering the room and tv control didn’t work
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent 1 night stay. Good food, comfortable room and helpful staff.
Stayed 1 night in Jul 2025

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

BERNARD

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay, beautiful hotel, amazing food

The reception was a warm welcome. Huge comfy bed in room 104. Excellent food and drink. Beautifully maintained hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and tidy, staff friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but it was very good value for money and would certainly return. Helpful staff and nice room
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great evenings stay, the only issue we had was the heat, we were unable to open the old sash windows ti allow fresh air in, it was a shame really as the stay was exceptional good value.
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Stayed 2 nights in Jul 2025

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, amenities
Great position and the hotel was nice and the staff were really friendly. But the room smelt of dog . I think guest need to be informed if they checked into a room that has had dogs in it
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Amenities, property conditions & facilities
The stay was good, staff friendly. Room was good but poor ventilation, small window with opening at top. Due to exceptionally warm weather room could have benefited with a fan to keep cool. Breakfast was good (full english), used the restaurant 1st evening , not a big choice and felt it was a bit over priced.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Lovely hotel, in the centre of town. Not easy to find the car park.
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exeptional

Checkin was qick and simple, very friendly staff. Room was great, tidy, comfortable and cosy. Little additions in room were more than expected. The bar, restaraunt were friendly and great looking. The food was exeptional and fair price. Breakfast was amazing, I would highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old building full of character. Staff were lovely and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located in the town centre of stafford. Lovely building with comfortable rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location and general atmosphere of the hotel impressed managing to combine the historic feel of a coaching hotel without feeling dated. The condition and facilities all felt modern and well thought out making it a very enjoyable and comfortable stay. We shall return to the Swan next trip.
Stayed 1 night in Jun 2025

8/10 Good

Kuldip

Liked: Property conditions & facilities
The decor in my room was lovely, the kettle worked, the iron and the shower hose both leaked when used. There wasn’t any water available in the room, so if you take medication take a bottle you or grab a glass of water available from reception. Breakfast was very nice, with vegetarian and vegan options available too, car park was large and convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing as usual
Stayed 2 nights in May 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, with good parking facilities. Although in the town centre, it was a quiet and peaceful stay. Staff were welcoming and friendly, nice to be offered help with luggage on departure. The room was clean and spacious, but could be improved with two small armchairs for relaxing.
Stayed 1 night in Jun 2025

10/10 Excellent

APINUT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025