4/10 Poor
Megan
Travelled with group
23 Aug 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property. I was so excited to stay in a 101 year old ship and Gamla Stan, but upon arriving in the rain late at night we couldn’t access the building using the “aeroguest” app we were told to download to make things easier and skip going to the reception in the restaurant/bar. One of us had to stand outside in the rain with all the luggage while the other ran up to get real keys, which presented an issue and required a manager. We get to our room, a tiny bunk bed options for $245 a night, and we’re immediately hit with the unpleasant smell of rot. Within minutes we noticed the port hole window was leaking from the rain and pooling cups of water that was then running down the wall onto the desk we sat our purses on. We had to utilize our shower towels to stop the flooding. We enjoyed drinks at the bar with a pleasant bartender, however when he asked how the room was and we mentioned the flooding and using our towels to stop it he said “there’s nothing I can do about that.” He didn’t even offer new towels to shower. We went to bed but were unable to get any sleep because the cabin doors kept slamming shut through out the night at all hours. Then by 9am the cleaning crew started vacuuming the hall, slamming the vacuum into the front of the doors. I finally gave up trying to sleep and got up for breakfast around 10am but it was difficult to find a clean table. Dirty dishes/cups were left everywhere and I had to clean off a table by moving dishes.
Megan
Stayed 1 night in Aug 2025
