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Caladh Inn

3.0 star property

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Photo gallery for Caladh Inn

Reception
Breakfast, lunch, dinner served; British cuisine
Desk, iron/ironing board, free WiFi, bed sheets
Standard Single Room | Bathroom | Hair dryer, towels
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

View in a map
11 James Street, Isle Lewis, Stornoway, Scotland, HS1 2QN
  • Place, Stornoway Lewis Ferry Terminal
    ‪6 min walk‬
  • Place, Lewis Loom Centre
    ‪9 min walk‬
  • Place, Lews Castle
    ‪13 min walk‬
  • Airport, Stornoway (SYY)
    ‪6 min drive‬

Room options

View all photos for Fixed skylight Single Room 1 Single Bed

Fixed skylight Single Room 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Fixed skylight Single Room 1 Single Bed

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Fixed skylight Double Room (Skylight)

Fixed skylight Double Room (Skylight) | Desk, iron/ironing board, free WiFi, bed sheets

Fixed skylight Double Room (Skylight)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Fixed skylight Twin Room 2 Single Bed

Fixed skylight Twin Room 2 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Fixed skylight Twin Room 2 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Single Beds, Accessible (Part Accessible)

Standard Double or Twin Room, 1 Double or 2 Single Beds, Accessible (Part Accessible) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, 1 Double or 2 Single Beds, Accessible (Part Accessible)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double or Twin Room, 1 Bedroom, Accessible

Superior Double or Twin Room, 1 Bedroom, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, 1 Bedroom, Accessible

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Caladh Inn

Hotel in Stornoway with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Caladh Inn offers 67 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Caladh Inn. During your stay, you're just a quick walk from Museum Nan Eilean. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Eleven
  • Amenities include a business centre, meeting rooms and conference space
  • Steps from Museum Nan Eilean and 5 minutes on foot from Stornoway Lewis Ferry Terminal
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Caladh Inn also features dry cleaning/laundry services, room service (during limited hours), and a lift. Self parking is free.

This 3-star Stornoway hotel is smoke free.

Eleven – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eleven

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caladh
Caladh Inn
Caladh Inn Stornoway
Caladh Stornoway
Caladh Hotel Stornoway
Caladh Inn Stornoway, Scotland
Caladh Inn Hotel
Caladh Inn Stornoway
Caladh Inn Hotel Stornoway

Caladh Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 115 out of 292 reviews
Rating 8 - Good. 96 out of 292 reviews
Rating 6 - Okay. 56 out of 292 reviews
Rating 4 - Poor. 16 out of 292 reviews
Rating 2 - Terrible. 9 out of 292 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convenient. The only drawback is the rooms get hot and stuffy. No fans.
Stayed 3 nights in Jul 2025

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There’s nothing so
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived at 10pm to find a wedding in full swing with my room practically in the wedding hall - staff were useless and did nothing to help Unable to provide a receipt also on check out. Totally overpriced given the state of the place
Stayed 1 night in Jul 2025

6/10 Okay

lorna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
we are on the Lewis island venturing out to 5,000 year old history !!!! so Caladhi had us going in all the right directions amen!
Stayed 2 nights in Jun 2025

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities
What qualities the Caladh lacks in its interior (dated and a bit musty) is more than compensated for by the delightful staff and the excellent food. In fact, we were very impressed by the restaurant. The breakfast buffet offers a 'full Scottish' or continental-style light breakfast while the lunch a dinner menus were quite varied, offering an Indian wrap, a Portuguese chicken sandwich (Nandos!) or local fish. So well done to the head chef and his team!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dominique

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel - although the single room was on the small side it was immaculately clean with a super comfy bed.
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Business traveller
Staff very pleasant and helpful. Room clean and acceptable, however, disappointed with outlook from the only window, outlook directly on to another room window, no general view whatsoever.
Stayed 3 nights in Jun 2025

8/10 Good

Alison

Travelled with family
Liked: Amenities
Good staff. Clean rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I say I love this Inn, this is my second year visiting. The hot breakfast is great, customer service warm and friendly without being over done. I just love how they have created such a warm feeling environment to stay in. Its in easy walking distance to all shopping, site seeing, and ferry pick up. Yeah, this is my spot and i'm a budget travel gurl. Oh, oh there is a large grocery store next door that I discovered on this second trip.
Stayed 4 nights in Jun 2025

6/10 Okay

valerie

Travelled with group
Disliked: Property conditions & facilities
Large hotel with over 70?? Rooms. Lots of noise and doors slamming during night. Could benefit from door closers!
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were delightful and very professional, breakfast was very good, hotel in a convenient location, other guests were well-behaved (sadly not always the case these days!)
Stayed 2 nights in Jun 2025

6/10 Okay

Casey

Liked: Staff & service
Disliked: Property conditions & facilities
Location was great. Room was small but we got a free upgrade. Carpet and flooring in common areas requires replacement. Only had instant coffee in the morning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Staff were friendly. Check in was easy. Room was comfortable and spacious. Very handy location for the ferry terminal and bus station. Also plenty parking available
Stayed 1 night in May 2025

2/10 Terrible

jill

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a huge disappointment. The bathroom was updated and that’s the nicest thing I can think of to say. The rooms were dingy, and well-worn. There was no thermostat in the room and no we have control with the heat/air conditioner. No mini fridge. No ice available. There was only one outlet and USB ports at all. It was extremely difficult for two people to charge, iPads, phones, etc. Additionally, it was noisy. There was ample parking I would never go back to this hotel
Stayed 1 night in May 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

6/10 Okay

Douglas, Burdett

Travelled with partner
Liked: Cleanliness, staff & service
Nice area but the room was overpriced. The bed reminded me of the bed I would sleep on when we visited my grandmother. Squeaky springs.
Stayed 2 nights in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stopover

One night stay in Stornaway. Walking distance to seafront.safe area with on site parking.
Stayed 1 night in Mar 2025

2/10 Terrible

Joe

Stayed 4 nights in Mar 2025

10/10 Excellent

Artur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Stayed 1 night in Jan 2025