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Best Western Plus Monopole Metropole

Property class: 4

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Photo gallery for Best Western Plus Monopole Metropole

A circular skylight with a radial design, surrounded by recessed lighting and a view of greenery outside.
A multi-story hotel with a red facade, multiple balconies with flower boxes, and flags.
A spacious lobby with a central marble floor, seating arrangements, a fireplace, and a skylight.
A hotel room with a bed, bedside table, lamp, and a table with a vase of flowers, a champagne flute, and a bowl of snacks.
A hotel lobby with a wooden staircase, red upholstered seating, a dining area with red chairs, and a large wooden cabinet with decorative carvings.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
16 Rue Kuhn, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪3 min walk‬
  • Place, Place Kléber
    ‪9 min walk‬
  • Place, Strasbourg Christmas Market
    ‪12 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

A modern hotel room with a large bed, a chair, a small table, and a view of the city through the window.

Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

A hotel room with a bed, a nightstand, a desk, a chair, a lamp, and a window with curtains.

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

9.0 out of 10
Wonderful
(21 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Non Smoking (Larger Room)

A hotel room with a double bed, two bedside tables with lamps, a sofa, and a small round table with a book.

Premium Room, 2 Single Beds, Non Smoking (Larger Room)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Non Smoking, Bathtub (Larger Room;Twin bed on request)

A hotel room with a bed, bedside table, lamp, and a table with a vase of flowers, a champagne flute, and a bowl of snacks.

Premium Room, 1 Queen Bed, Non Smoking, Bathtub (Larger Room;Twin bed on request)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Family Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Best Western Plus Monopole Metropole

Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Best Western Plus Monopole Metropole offers 81 air-conditioned accommodations with laptop-compatible safes and free newspapers. Memory foam beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Monopole Metropole. During your stay, you're just a quick walk from Train Station Square. Features include free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from Train Station Square and 8 minutes on foot from Place Kléber
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 560 square feet (52 square metres) and includes conference space. A fitness centre, a library, and an arcade/games room are also featured at the family-friendly Best Western Plus Monopole Metropole. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 17 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 560 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1895
  • Electric bike charging
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 17 per night
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Monopole
Best Western Monopole Métropole
Best Western Monopole Métropole Hotel
Best Western Monopole Metropole Hotel Strasbourg
Best Western Monopole Métropole Hotel Strasbourg
Best Western Monopole Métropole Strasbourg
Best Western Monopole Metropole
Best Western Monopole Metropole Strasbourg
Best Western Monopole Metropole Hotel
Best Western Plus Monopole Metropole Hotel Strasbourg
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Plus Monopole Metropole
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Western Plus Monopole Metropole Hotel Strasbourg

Best Western Plus Monopole Metropole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fang-Kai

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super!!! Very nice Hotel, very good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful and attentive.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very helpful and pleasant staff. Would come back without hesitation
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Staff very kind and hepful Room was lovely Great location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Good location & stay!
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the staff are nice and helpful
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really friendly, the rooms were warm and clean, and it was really well positioned for exploring!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, comfortable beds, clean bathrooms, very effective air conditioning, friendly and helpful staff, convenient location. Breakfast decent and reasonably priced.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, 5 stars
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and VERY friendly and helpful staff.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Very clean hotel with a friendly staff. Perfect location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient Staff, Clean faciities and room.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well operated, good fcilities, excellent location hotel.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Silver

Liked: Cleanliness, amenities, property conditions & facilities
Very nice interiors, excellent breakfast service, clean room, modern, very helpful personnel at front desk, excellent location: train station, town center, etc.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant hotel

Clean, attractive, good amenities in room, friendly staff, nice breakfast. Would definitely stay again.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Ken W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the train station. Our room was large, clean and well equipped. Breakfast was good with a variety of hot and cold items. Staff very friendly. Walkable to all the tourist sights in old town.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay at the best western ,
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Lover hotel Front staff was over the top helpful Very convenient Loved everything
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, but mostly the friendly staff.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay!

This place is amazing! Huge room, friendly and helpful people at front desk. Very short walk to train station for side trips and short walk to town center for sights, shopping and dining. A/C works very well. We would definitely stay here again.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Emma

Liked: Cleanliness, staff & service
Room was clean. Communal areas were inviting. Staff were friendly and helpful. Close to train station.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome. Close to ths station and the city centre. Good breakfast and very comfortable room. We had a very positive experience here.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were very nice and accommodating. Rooms were comfortable.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Erin

Liked: Cleanliness
Great location. Friendly and helpful staff. Large room for France. Comfortable bed.
Stayed 4 nights in Jun 2025

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