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Best Western Plus Monopole Metropole

4.0 star property

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Photo gallery for Best Western Plus Monopole Metropole

Restaurant
Property amenity
Property amenity
Billiards
Premium bedding, memory-foam beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Laundry

Explore the area

Map
16 Rue Kuhn, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    ‪3 min walk‬
  • Strasbourg Christmas Market
    ‪11 min walk‬
  • Strasbourg Cathedral
    ‪12 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Free toiletries, hair dryer, towels, soap

Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

10.0 out of 10
Exceptional
(3 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request) | Premium bedding, memory-foam beds, in-room safe, desk

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request) | Bathroom | Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room)

Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room) | Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room)

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, memory-foam beds, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

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About this property

Best Western Plus Monopole Metropole

Family-friendly hotel with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Best Western Plus Monopole Metropole offers 81 air-conditioned accommodations with laptop-compatible safes and free newspapers. Memory foam beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Monopole Metropole. During your stay, you're just a quick walk from Train Station Square. Features include free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from Train Station Square and 8 minutes on foot from Place Kléber
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a library, and an arcade/games room are also featured at the family-friendly Best Western Plus Monopole Metropole. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 17 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 560 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1895
  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 17 per night
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Monopole
Best Western Monopole Métropole
Best Western Monopole Métropole Hotel
Best Western Monopole Metropole Hotel Strasbourg
Best Western Monopole Métropole Hotel Strasbourg
Best Western Monopole Métropole Strasbourg
Best Western Monopole Metropole
Best Western Monopole Metropole Strasbourg
Best Western Monopole Metropole Hotel
Best Western Plus Monopole Metropole Hotel Strasbourg
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Plus Monopole Metropole
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Western Plus Monopole Metropole Hotel Strasbourg

Best Western Plus Monopole Metropole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 1000 reviews
Rating 8 - Good. 375 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the staff are nice and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

6/10 Okay

miguel, helotes

Stayed 1 night in Apr 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were so friendly, helpful and professional!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Strasbourg!

Amazing hotel in the heart of Strasbourg! Small hotel and quiet. Very friendly staff. Was here for the Christmas markets and they gave us great recommendations. Very close walking distance to all the major sights. Room was very clean and spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a few days stay in Strasbourg. Close to station and tram stops. Helpful staff on reception. Would recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Keivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for Christmas market with parking

The location was great and the staff were very helpful. Our room was just very cold and for some reason the heating (hot water radiator) was almost cold and not working. Staff was helpful but couldn’t find any other room because they were full and gave us extra blanket but it was still cold till somehow at 3am hot water came back and was better. Assuming this was just a one off I definitely recommend the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, separate toilet room from bathroom was different.
Stayed 3 nights in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant hotel

Clean, attractive, good amenities in room, friendly staff, nice breakfast. Would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Liam, Warriewood

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really friendly, the rooms were warm and clean, and it was really well positioned for exploring!
Stayed 1 night in Dec 2024

6/10 Okay

Kelly, Huntington Beach

Travelled with family, Travelled with group
Disliked: Amenities
Room not available at check in time. Had to come back and room was still not ready. Was offered coffee and then asked for money for coffee. Poor experience from start to finish. Upon check in room provided was a handicap room so configuration was odd. Handle to bathroom door was broken trapping in occupant until enough jiggling and movement allowed occupant to exit bathroom. Room hvac worked but must be dirty as or sinus would clog up in hotel and clear up when outside….
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely perfect for our needs. We stayed one night to explore the Christmas market, which was a 10 minute walk. The hotel has been remodeled and they maintained the old-world feel. The room was so clean. The bathroom was beautiful. The staff were so friendly. I would highly recommend this hotel!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanne, midway

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lover hotel Front staff was over the top helpful Very convenient Loved everything
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno está muy malo :/
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne, MILLBRAE

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room comfortable bed could step in and out of shower safely, nice to have the grip bar by sink when stepping out of shower nice smelling soap and shampoo.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy, Conyers

Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location only a short walk to the centre. The staff were extremely polite and welcoming. Private car park is good but may be a little tight if you have a big car. Room was excellent, clean and comfortable with tea and coffee facilities. Would recommend staying at this hotel when in Strasbourg
Stayed 2 nights in Sep 2024

10/10 Excellent

ELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amy, Conyers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and welcoming and the property was well-maintained. The only small complaint is there is no ledge for your toiletries in the shower, just a soap dish, so everything had to sit in the bottom of the shower.
Stayed 5 nights in Sep 2024

8/10 Good

Christine

Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located for visiting by train. Very easy walk to Petite France and to the Cathedral.
Stayed 2 nights in Aug 2024