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Hotel Arok

3.0 star property
VIP Access

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Photo gallery for Hotel Arok

Front of property
Lobby sitting area
Sauna
Lobby lounge
Daily buffet breakfast (EUR 16 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪1 min walk‬
  • Place, Place des Halles Shopping Centre
    ‪5 min walk‬
  • Place, Strasbourg Christmas Market
    ‪14 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing

Luxury Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Standard Annexe

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Luxe Annexe

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Arok

Along with a fitness centre, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, dry cleaning and a 24-hour front desk.
Hotel Arok offers 90 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arok. During your stay, you're just a quick walk from Train Station Square. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Train Station Square and 14 minutes on foot from Strasbourg Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Arok offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/games room are also featured at Hotel Arok.

This 3-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mat

Travelled with group
Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a good location to everything we needed we would definitely stay there again
Stayed 2 nights in Nov 2025

8/10 Good

Doron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mainly the friendly staff and the room which was relatively good seized for French standards. The bed for 2 was less comfortable there was no bed reading light
Stayed 7 nights in Nov 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean room comfortable bed… pleasant and friendly staff easy check in
Stayed 1 night in Nov 2025

8/10 Good

Tim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Really nice hotel. Brilliant location opposite station. Funky style. Friendly staff. Clean and spacious room... Strangely no high level fitting for the shower though that meant having to hold the shower head whilst showering
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness
Lovely helpful staff and very comfortable bedding. It would be nice if they included shampoo and conditioner but overall we loved out stay!
Stayed 4 nights in Nov 2025

8/10 Good

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The service! The ambiance and breakfast!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Arok couldn't have been more ideally located in Strasbourg - steps away from the train station, right in the heart of everything, a short walking distance from Petit France. The rooms were small, but clean, had plenty of amenities and a nice bathroom and shower. We appreciated the safe in the closet for our valuables. We did not take advantage of the breakfast provided but preferred to have breakfast at one of the local boulangeries close by. The staff were for the most part, friendly and helpful. We liked the artwork and the modern decor of the hotel. We would highly recommend the Hotel Arok for a business trip or a vacation stay. I will also review this hotel on my travel blog - A Lady Well Travelled. Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Hitomi

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The room was spotless and very very quiet! The breakfast was good and the staff is friendly. We recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and we would stay again. Great location right across from the train station.
Stayed 3 nights in Oct 2025

2/10 Terrible

Guillaume

Stayed 1 night in Oct 2025

6/10 Okay

Antonio II

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

Breakfast staff were very attentive and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

We thoroughly enjoyed our stay at the Arok and would strongly recommend it. Our room was large, well maintained and comfortable. The hotel is very convenient for the main station. The staff were friendly and helpful and we really liked the ambience. Nice to have a welcome drink and free coffee on tap. Ten to fifteen minute walk to centre.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool vibe here. Small but nice rooms. Great for our one night stop over. We made use of the sauna which was excellent. Very convenient to train station and centre of town. Loved it.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were modern and clean and nicely appointed. Also, good value and close to railway station.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff good, room in annexe was nice, but in terms of minor issues - there were odours from the drains in the morning and you need to keep the bathroom door closed to avoid noise from other room flushing. Cute little gym/library, free coffee is a win (would be nice to have an accessible machine in the annexe), excellent location. Would definitely stay again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jean

Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Excellent service - a special thanks to Samira who is in charge of the breakfast buffet service. Despite being solo in the area, she was able to give the guests premiere service. I highly recommend the hotel. Will definitely stay here again. We stayed 4 nights.
Stayed 4 nights in Oct 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Jac

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely to have a proper coffee machine available 'free' 24/7 rather than sachets in the room. So easy travelling by train, and the big AROK sign at the top of the building, visible as soon as exiting the station made it ultra easy to locate. Quirky and stylish, a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Nice location and service.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Property was located very close to the train station but still an easy walk into the old town area. If travelling by train it is ideal! Lovely rooms and good breakfast. Great value for money and would highly recommend :)
Stayed 2 nights in Sep 2025