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Mercer Hotel Downtown, BW Premier Collection

3.5 star property

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Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Lunch, dinner and brunch served
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Room amenity
Designer toiletries, hair dryer, towels, soap
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Bathroom | Designer toiletries, hair dryer, towels, soap

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Place, Avon Theatre
    ‪5 min walk‬
  • Place, Tom Patterson Theatre
    ‪5 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking (No Elevator Access;Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mercer Hotel Downtown, BW Premier Collection

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, self parking, express check-out and tour/ticket assistance are on-site.
Mercer Hotel Downtown, BW Premier Collection offers 14 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Mercer Hotel Downtown, BW Premier Collection's great location. During your stay, you're just a quick walk from Avon Theatre. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Avon Theatre and a 2-minute drive from Festival Theatre
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercer Hotel Downtown, BW Premier Collection also features tour/ticket assistance, room service (during limited hours), and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Stratford hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 9:00 AM to 11:00 AM.
Mercer Hotel Downtown, BW Premier Collection has a restaurant serving brunch, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 17 per night)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 49.99 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self-parking fee: CAD 17.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
The front desk at this property is open daily from noon - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 415 out of 745 reviews
Rating 8 - Good. 258 out of 745 reviews
Rating 6 - Okay. 50 out of 745 reviews
Rating 4 - Poor. 17 out of 745 reviews
Rating 2 - Terrible. 5 out of 745 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff friendly, and the food in the restaurant was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, had tons of room, and the food at the restaurant downstairs was outstanding!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Excellent location, the bar & restaurant on the ground floor is great, room was comfortable, and staff were friendly!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities
Staff were friendly, room was really nice and a great location right on the Main Street in pretty Stratford!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, cozy bed, quiet room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Prerana

Liked: Cleanliness, amenities, property conditions & facilities
Big spacious clean rooms.close to train station.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great experience. Would go back here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, the food was fantastic and the staff were very friendly and helpful. Can’t wait to go back!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great room and location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and dining was amazing. Staff was very helpful and friendly. Enjoyed our stay very much
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, stylish room. Great service and a wonderful restaurant. The noise from a nearby compressor woke us up too early but other than that it was quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend! Charming and comfortable room. Nice touches like coffee and honour bar and locally sourced snacks. Bathroom was fully equipped down to qtips and a mini toothpaste. All the extra touches like a welcome note made it a place to return to. Restaurant and happy hour downstairs a plus. Apple Pie Sangria was a stand out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and cozy, comfy bed.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Dinner was very good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phil

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, nice room.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Very clean. Staff extremely helpful. Restaurant was so so good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Mercer was excellent - great and friendly staff, lovely room, superb affiliated restaurant, and perfect location for a weekend away in Stratford. We will definitely be back!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice place to stay room was very nice an the restaurant was amazing
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location & extremely welcoming and friendly staff. Loved our stay!!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service !!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ma Cecilia Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
I find the hotel clean and the staff are okay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable option on the main drag. Great resto/bar main floor. 5 min walk to Avon or Patterson, 20 mins to Festival.
Stayed 1 night in Oct 2025