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The Stratford Hotel by Hoco Hotels Collection

2.5 star property

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Photo gallery for The Stratford Hotel by Hoco Hotels Collection

Garden
Exterior
Junior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, individually decorated, individually furnished
Junior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, individually decorated, individually furnished
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
107 Erie Street, Stratford, ON, N5A 2M5
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Avon Theatre
    ‪3 min walk‬
  • Place, Avon River
    ‪5 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪52 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 Queen Bed

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix

Junior Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Jetted Tub

Suite, 1 Queen Bed with Sofa bed, Jetted Tub | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Queen Bed with Sofa bed, Jetted Tub

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 Queen Bed with Sofa bed, 2 Bathrooms

Signature Suite, 1 Queen Bed with Sofa bed, 2 Bathrooms | Hypo-allergenic bedding, individually decorated, individually furnished

Signature Suite, 1 Queen Bed with Sofa bed, 2 Bathrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix

Junior Suite, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Best Western Plus The Arden Park Hotel
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,156 reviews
The price is €118
includes taxes & fees
8 Mar - 9 Mar
Best Western Plus The Arden Park Hotel

About this property

The Stratford Hotel by Hoco Hotels Collection

This smoke-free hotel features self parking, express check-out and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden.
The Stratford Hotel by Hoco Hotels Collection offers 12 air-conditioned accommodations with espresso makers and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Stratford hotel provides complimentary wireless Internet access. 43-inch flat-screen televisions come with cable channels and Netflix. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the helpful staff at The Stratford Hotel by Hoco Hotels Collection. During your stay, you're just a quick walk from Stratford City Hall. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include tour or ticket assistance and a virtual front desk
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Stratford City Hall and 3 minutes on foot from Avon Theatre
As a guest of The Stratford Hotel by Hoco Hotels Collection, you'll find tour/ticket assistance, a garden, and express check-out. Public spaces have free WiFi. For a fee, parking is available.

This Victorian Stratford hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Built in 1875
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 75
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in hours are 3-9 PM Monday-Saturday and noon to 3 PM on Sundays. Check-in is not available after 9 PM.

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)
  • Early check-in fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Stratford Hotel
The Stratford Hotel
The Stratford Hotel by Hoco Hotels Collection Hotel
The Stratford Hotel by Hoco Hotels Collection Stratford
The Stratford Hotel by Hoco Hotels Collection Hotel Stratford

The Stratford Hotel by Hoco Hotels Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 243 out of 435 reviews
Rating 8 - Good. 106 out of 435 reviews
Rating 6 - Okay. 46 out of 435 reviews
Rating 4 - Poor. 24 out of 435 reviews
Rating 2 - Terrible. 16 out of 435 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean, quaint, had lots of character and was comfortable. There was a bit of a challenge turning the TV onto cable, but patience and a couple of calls to the front desk as the hotel that managed this one sorted things out. Would stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Brianna

Stayed 1 night in Nov 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to downtown, nice area
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to upgrade to a suite for 3 of our 4 nights. Neither the hotel nor Expedia could make that happen. That was a frustration. The online check-in was cumbersome. The location was very good as was the parking.
Stayed 4 nights in Nov 2025

4/10 Poor

Grant

Travelled with partner
I opted for "virtual check-in" and was told I'd receive codes to open the front door and room door. Even after phoning the night before, no codes arrived. The front door WAS open when we arrived but no staff. Another couple said they'd been waiting 20 minutes. After waiting more than 20 minutes I snagged a chambermaid for assistance and she took us to our room. The next morning three other couples said they had the same experience of waiting a long time before someone appeared to offer help. If it wasn't for Terri (the chambermaid) I don't know what we would have done. The check-in experience definitely needs big improvement (and Terri deserves a big raise... she appears to be the only person on site).
Stayed 1 night in Nov 2025

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a "no contact" check-in, which was new for us but went smoothly, with the key codes for the hotel entrance and our room emailed to us a couple of hours before check-in. The hotel was clean and neat; it's an older building with character. Traffic on Erie St. can be noisy at night, but the hotel provides earplugs. The continental breakfast buffet was simple but satisfactory. Lots of restaurants nearby and just short walks to Stratford Festival venues.
Stayed 2 nights in Nov 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Virtual check-in was very easy and convenient. The property was responsive to communication and included complementary refreshments in the lobby and room. The room was very cozy and perfect for a night between shows
Stayed 1 night in Nov 2025

4/10 Poor

Russell

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean and amenities were ok but was very noisy from fireplace and road. Also inconvenient not having someone at a front desk to interact with. No hot coffee with milk or cream at breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cute and delightful and incredibly clean. The extras (complimentary water and pop in the mini fridge, candy and trail mix in the lobby, etc) were all wonderful touches, as was that the room actually had a kettle for my morning tea! Add little things like the lovely balloons, cookies, and birthday note for my wife; the soft music playing in the room when we arrived, and it was just a great experience. We will 100% be staying here again!
Stayed 1 night in Nov 2025

2/10 Terrible

natalia

Stayed 1 night in Oct 2025

4/10 Poor

Pete

Stayed 1 night in Oct 2025

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The manager was fantastic! The room was beautiful.
Stayed 1 night in Oct 2025

6/10 Okay

Kathryn

Liked: Staff & service
Nice and quirky charm - gas fireplace in junior suite didn't turn on, and hard to get to bathroom around awkward pillars. but clean and nice breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, clean, close to theaters, good breakfast, and could walk to restaurants. Washroom in room is very small, coffee machine did not make good coffee and could use better pillows.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Frances

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom was very very small. Rooms very small. Very nice breakfast. bathroom sink was not in the bathroom. Nice clean entrance wrea.
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was clean and tidy and convenient. The only thing that needs attention is the A/C unit. Time for an upgrade to a Mini Split heater/air conditioning unit. This way the window is closed to keep the noise at a minimum from the street and the unit can quietly run above the fireplace. It heats and cools and keeps the room temp constant and is a lot more energy efficient. The old A/C is very loud and also allows the noise from outside into the room. The room has big swings in temperature so that was difficult to manage. Get that remedied and you've got a nice comfortable room!
Stayed 1 night in Oct 2025

6/10 Okay

Terjo

Travelled with partner
Liked: Staff & service
Room climate lovely. No hot water ! Staff efficient, friendly, helpful. Continental breakfast limited in quantity and quality
Stayed 1 night in Oct 2025

6/10 Okay

Terri

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is located ideally close to the Avon theater and all kinds of shops and restaurants. The drawbacks would be that we were on the second floor and could only take stairs. At our age, that was a little more challenging. Well, we may be on the older side of life. We do know how to operate television’s iPhone and various other pieces of technology. However, we did need assistance in how to operate the air conditioner as the remote was not working and we couldn’t see on the device where we had to operate it. And then we needed assistance with how to operate the television as it is not set up by default to broadcast any channels. You have to take it off its default setting and set it to Rogers. These sorts of things are best left with instructions if they are not intuitive.The complementary breakfast was minimal. Never received the code to get in so we were lucky a staff member arrived and she let us in. She also helped us up the stairs with our luggage. In leaving, we weren’t that fortunate. The room was small. One of those situations where I found myself digging clothes out from underneath other clothes because there really was no place to put anything. Overall, it wasn’t terrible by any means however if you’re used to a little more room, an elevator and a complementary breakfast that includes hot beverages, you might consider staying somewhere else.
Stayed 2 nights in Oct 2025

10/10 Excellent

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and comfortable. Upon arrival staff was most helpful. Continental Breakfast included fresh and local products.
Stayed 2 nights in Oct 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice and most of all quiet.
Stayed 1 night in Oct 2025

8/10 Good

Adele, Niagara Falls

Stayed 1 night in Oct 2025

2/10 Terrible

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I am trying to understand why we were charged $280.00 for our room when none of the advertized prizes come anywhere close to what we were charged. We also paid an additional $22.00 for parking bringing our total to over $300.00
Stayed 1 night in Oct 2025