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Garden Palace Hotel Surabaya

4.0 star property

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Photo gallery for Garden Palace Hotel Surabaya

Interior entrance
Menteri Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Terrace/patio
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

View in a map
Jalan Yos Sudarso 11, Surabaya, East Java, 60271
  • Place, Surabaya Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Grand City Surabaya
    ‪5 min walk‬
  • Place, Tunjungan Plaza
    ‪11 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Standard Classic King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Classic King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Classic Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Classic Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King

View from room

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Thematic King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Thematic King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Thematic Twin

Deluxe Thematic Twin | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Thematic Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Royalle Club King

View from room

Royalle Club King

  • Sleeps 2
  • 1 King Bed

View all photos for Royalle Club Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Royalle Club Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Royalle Suite

Royalle Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Royalle Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Menteri Suite

Menteri Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Menteri Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sultan Suite

Sultan Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Sultan Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Garden Palace Hotel Surabaya

Hotel with 3 restaurants, near Tunjungan Plaza
3 restaurants, a full-service spa and a nightclub are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
Garden Palace Hotel Surabaya offers 360 air-conditioned accommodations with a safe and free newspapers. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. This Surabaya hotel provides complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Garden Palace Hotel Surabaya, you're just a quick walk from Balai Pemuda. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Green House, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Indulge with massages at the spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Surabaya Youth Center and World Trade Centre
  • Airport shuttle service available for a fee
Garden Palace Hotel Surabaya offers its guests a full-service spa and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8608 square feet (800 square metres) and includes conference space. A nightclub, spa services, and a terrace are also featured at the business-friendly Garden Palace Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Green House – This restaurant specialises in international cuisine. Open 24 hours.
Ming Court – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Vista Jazz – This bistro specialises in international cuisine and serves dinner and light fare.
Curabhaya – This lobby lounge specialises in Indonesian cuisine and serves dinner and light fare. Open 24 hours.
CAT Pajamas – This bar specialises in international cuisine and only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, uncovered parking on site (IDR 60,000 per day)
  • Secured, uncovered valet parking on site (IDR 25,000 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 55,000 for adults and IDR 27,500 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CAT Pajamas
  • Curabhaya
  • Green House
  • Ming Court
  • Vista Jazz

Things to do

  • 24-hour gym
  • Full-service spa
  • Nightclub
  • TV in common areas

Family friendly

  • Free babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,608 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garden Palace Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 55000.00 for adults and from IDR 27500.00 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
  • Uncovered self-parking fee: IDR 60000 per day (in/out privileges)
  • Valet parking fee: IDR 25000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Garden Palace Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

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Garden Palace Hotel
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