This hotel features dry cleaning, a 24-hour front desk and a porter/bellboy. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel Istana Permata Dinoyo offers 68 air-conditioned accommodations with complimentary bottles of water and free toiletries. 32-inch LCD televisions come with digital channels.
Bathrooms include a shower. This Surabaya hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Istana Permata Dinoyo, you'll be within walking distance of Submarine Monument. Free WiFi in public areas, free self-parking and dry cleaning service are available.
Free WiFi
Free self-parking
Services include dry cleaning/laundry, a porter and luggage storage
Just a 2-minute drive from Tunjungan Plaza and a few minutes from Submarine Monument
As a guest of Hotel Istana Permata Dinoyo, you'll find multilingual staff, dry cleaning/laundry services, and a porter. Public spaces have free WiFi. Self parking is free.
Smoking is allowed in designated areas at this Surabaya hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free secured, covered self parking on site
Limited on-site self parking
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-width doorways
More
1 building
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Towels provided
Entertainment
32-inch LCD TV with digital channels
Food and drink
Free bottled water
More
Air conditioning
Desk
Electrical adapters
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Istana Permata Dinoyo
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Important information
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: IDR 100000 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
We should mention
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.