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Zest Jemursari by Swiss-Belhotel International

3.5 star property

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Photo gallery for Zest Jemursari by Swiss-Belhotel International

Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout curtains
Front of property
Breakfast, lunch, dinner served; international cuisine
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Raya Prapen 266, Surabaya, East Java, 60299
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪4 min drive‬
  • Place, Surabaya Zoo
    ‪4 min drive‬
  • Place, Royal Plaza Surabaya
    ‪5 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪16 min drive‬

Room options

View all photos for Zest Queen Room

Zest Queen Room | Premium bedding, in-room safe, desk, blackout curtains

Zest Queen Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Zest Twin Room

Zest Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Zest Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Zest New Twin Room

Zest New Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Zest New Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Zest New Queen Room

Zest New Queen Room | Premium bedding, in-room safe, desk, blackout curtains

Zest New Queen Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Zest Jemursari by Swiss-Belhotel International

Hotel in Surabaya with free valet parking and restaurant
Along with a restaurant, this hotel has concierge services and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Zest Jemursari by Swiss-Belhotel International offers 130 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation offers separate dining areas. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Zest Jemursari by Swiss-Belhotel International, you'll be close to Royal Plaza Surabaya. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Citruz Cafe
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 5-minute drive from Royal Plaza Surabaya and 6 minutes from Monument Of Suroboyo
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 3 meeting rooms available. An airport shuttle (available on request) is available for a fee. The business-friendly Zest Jemursari by Swiss-Belhotel International also features a vending machine, concierge services, and complimentary newspapers in the lobby. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 10:00 AM.
Zest Jemursari by Swiss-Belhotel International has a restaurant serving breakfast, lunch and dinner.
Citruz – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 40,000 for children
  • A restaurant

Restaurants on site

  • Citruz
  • Citruz Cafe

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zest Jemursari by Swiss-Belhotel International

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately IDR 60000 for adults and from IDR 40000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Rollaway bed fee: IDR 150000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Zest Jemursari by Swiss-Belhotel International offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zest Hotel Jemursari Surabaya
Zest Hotel Jemursari
Zest Jemursari Surabaya
Zest Jemursari
Zest Hotel Jemursari Surabaya, Java

Zest Jemursari by Swiss-Belhotel International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
This property was in neat, clean condition with modern facilities and nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Franklin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very good
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
Stayed 1 night in Oct 2018

8/10 Good

gilsonlim, Semarang

Liked: Staff & service
nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
Stayed 5 nights in Jun 2018

6/10 Okay

Yenny

Liked: Cleanliness, property conditions & facilities
It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.

8/10 Good

Paul, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
still one of the hotel i will stayed while every time biz trip there!!
Stayed 1 night in Aug 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
Stayed 2 nights in Jul 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Stayed 1 night in Aug 2018

10/10 Excellent

Paul, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel in Surabaya

Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Stayed 1 night in Mar 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the most frequent stayed hotel

my most favorite hotel in Surabaya. high C/P value, good staff
Stayed 1 night in Jan 2018

10/10 Excellent

Paul, Keelung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best experience in Surabaya

the location is good. the food is very good. and the service people are very helpful
Stayed 1 night in Jan 2018

8/10 Good

Paul , Jakarta

Liked: Staff & service, room comfort

a good c/p value budget hotel

Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
Stayed 1 night in Jan 2018

8/10 Good

Paul , Taipei

Liked: Staff & service

High C/P value hotel.

i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baik dan Nyaman

overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.