Holiday Inn Express Sydney Airport by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Sydney Airport by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
Fitness facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
2-12 Sarah Street, Mascot, NSW, 2020
  • Place, Meriton Retail Precinct Mascot Central
    ‪10 min walk‬
  • Place, Manhattan Superbowl
    ‪19 min walk‬
  • Place, Sydney Park
    ‪2 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(193 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(90 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(33 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express Sydney Airport by IHG

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area.
Holiday Inn Express Sydney Airport by IHG offers 247 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Sydney Airport by IHG. During your stay, you'll be within walking distance of Sydney Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Westfield Eastgardens and 7 minutes from Royal Randwick Racecourse
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. The business-friendly Holiday Inn Express Sydney Airport by IHG also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Sydney hotel is smoke free.

Guests are served a free breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Express Sydney Airport by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request
  • Secured parking on site (AUD 35 per day)
  • Limited on-site self parking

Food and drink

  • Free breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 12 per person (one-way)
  • Secured self-parking fee: AUD 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Sydney Airport by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Express Sydney By Ihg Mascot
Holiday Inn Express Sydney Airport
Holiday Inn Express Sydney Airport by IHG Hotel
Holiday Inn Express Sydney Airport an IHG Hotel
Holiday Inn Express Sydney Airport by IHG Mascot
Holiday Inn Express Sydney Airport by IHG Hotel Mascot

Holiday Inn Express Sydney Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 907 out of 1620 reviews
Rating 8 - Good. 485 out of 1620 reviews
Rating 6 - Okay. 149 out of 1620 reviews
Rating 4 - Poor. 48 out of 1620 reviews
Rating 2 - Terrible. 31 out of 1620 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Emi

Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2025

8/10 Good

Samuel Luke

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Angel Romo

Liked: Cleanliness, staff & service, amenities
Excellent room, spacious, modern, clean and comfortable!
Stayed 2 nights in Nov 2025

8/10 Good

kenya

Stayed 2 nights in Nov 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Great shower and comfy bed. Very quiet. Lovely breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

diana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Quiet. Courteous staff.
Stayed 1 night in Nov 2025

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, staff & service
No assistance with luggage searched for a trolley had to push it to my room and I’m 82, things I liked was the people very friendly. Location of reception not good.
Stayed 1 night in Nov 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Airport and staff was very helpful and friendly. Rooms was clean. Only setback is slow elevators because one was not working. But bearable.
Stayed 2 nights in Nov 2025

6/10 Okay

ALAN M, GLEN HAVEN

Small room just okay
Stayed 1 night in Nov 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness
The room was clean and the staff were courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Rene, North Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
They were good.
Stayed 9 nights in Nov 2025

6/10 Okay

Dayna

Travelled with family
Disliked: Cleanliness
The shower was moldy, not enough toilet paper was given, I had to ask twice for some with no delivery and then had to help myself to the delivery at the front door.
Stayed 2 nights in Nov 2025

8/10 Good

Anke

Liked: Cleanliness, staff & service, amenities
I was fairly happy with hotel but not happy with communication. We bought tickets for an airport shuttle service but were not told that the hotel needed to verify in the afternoon . As a result we waited for a shuttle that did not arrive and ended up having to call an uber last minute. We’ll see if the hotel refunds the money for the shuttle service
Stayed 1 night in Nov 2025

6/10 Okay

Edna

Stayed 1 night in Nov 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Centrally located and good value for money
Stayed 1 night in Sep 2025

4/10 Poor

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Poor layout. Small beds. One elevator did not work. Can not use the stairs.
Stayed 1 night in Nov 2025

10/10 Excellent

Judith, Waterford

Liked: Cleanliness, property conditions & facilities
Staff was accommodating and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Lucia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
1 night stay to make morning flight more convenient. Staff helpful and check in easy.
Stayed 1 night in Oct 2025

6/10 Okay

EIJI, White Rock

Liked: Cleanliness, amenities, property conditions & facilities
I have to claim at the end of the trip. I requested a shuttle bus at 16:50on November 19, 2025. But the bus never came. I have to wait at the hotel, but the shuttle bus didn't show up until 17:10 I asked the hotel receptionist about the hotel's phone call shuttle company that will come to the hotel. I was waiting at the hotel from 16:40 ( Stand by), and the same person asked no-show..His name is Andrew. I asked the shuttle driver (George), and he told me that he was informed about the pick-up request at 17:10 Andrew did not even apologize for the situation. He might have forgotten to order my shuttle bus !!! I was not happy about this, so I walked away. I hope Andrew improves reception so this never happens again . Your hotel customer E Matsumoto
Stayed 2 nights in Nov 2025

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
All good for a quick stay.
Stayed 1 night in Nov 2025

8/10 Good

Rashid Nawaz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay. Staff very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

John, Lake Cathie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Super close to airport for early morning flights. Room was small but comfortable. Limited dinner options but good and good free breakfast. All staff were very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Lacey

Stayed 1 night in Nov 2025