ibis Sydney World Square

3.5 star property

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Photo gallery for ibis Sydney World Square

Lobby sitting area
Meeting facility
Front of property
Family Room, Multiple Beds | In-room safe, desk, blackout curtains, soundproofing
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

View in a map
382 Pitt Street, Sydney, NSW, 2000
  • Place, World Square Shopping Centre
    ‪1 min walk‬
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, Paddy's Market
    ‪5 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

Family Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(64 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

ibis Sydney World Square

Hotel with a restaurant, steps from World Square Shopping Centre
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with a safe and coffee/tea makers. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of ibis Sydney World Square's great location. During your stay, you're just a quick walk from World Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at iBistro
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from World Square Shopping Centre and 3 minutes on foot from Capitol Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Sydney World Square.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

IBistro – This restaurant specialises in local and international cuisine and only serves breakfast.
IBar – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 55 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 55 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

Reviews

ibis Sydney World Square Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 329 out of 1012 reviews
Rating 8 - Good. 428 out of 1012 reviews
Rating 6 - Okay. 145 out of 1012 reviews
Rating 4 - Poor. 73 out of 1012 reviews
Rating 2 - Terrible. 37 out of 1012 reviews

Reviews

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service
LOCATION. AMAZING. T
Stayed 3 nights in Jul 2025

8/10 Good

Naoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to access, friendly staff, comfortable
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and amenities. Very convenient to CBD, central station and china town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

8/10 Good

Cindy Lou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Narayan

Stayed 2 nights in Jun 2025

8/10 Good

Kenneth Sabino

Liked: Cleanliness, staff & service, room comfort
I can hear the next room occupants talking and singing until 330 am in the morning. Rooms have no soundproofing in my opinion.
Stayed 2 nights in Jun 2025

10/10 Excellent

Narayan

Stayed 2 nights in Jun 2025

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No control temperature of room Controls by office
Stayed 3 nights in Jun 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Noisy! If you want a good night's sleep. Forget about this place. This is not the place for you! Walls are thin (you can hear every movement and creak in the neighbouring rooms) and the hotel is in the midst of the hustle, bustle, active vibe of surrounding pubs, restaurants, bars etc. Very worn (repairs and replacements required) Gosh did the room need some attention! The bathroom door handle struggled to turn, so very difficult to access and close the door. Especially when trying to do the right thing by the hotel and following their safety instructions by closing the door properly when showering to prevent the steam setting off whatever safety measure in place, or face and up to 10k fine! Shower door also could not close properly and closest to closed it could get was ajar, thus having water drip out of the shower. Lacking check-in service Albeit I turned up a bit past midnight. When I rocked up, there was no staff to be seen. Understandable, it's late, I'm not expecting a red carpet, maybe they're in the back and monitoring the security cameras, or maybe I need to ring a bell to get their attention? None of the above. No person in sight, no staff popping out to eagerly welcome me and ensure a smooth check in after standing there for a min or so. With no bell in sight, no info at reception, I was left to loudly ask if someone was around, to which immediately a man popped out. No apologies, no warm greeting, just scurrying to the reception to ask me how he could help.
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Stayed 2 nights in May 2025

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice location but you get what you pay for. Unfotunately it is not very sound proof. Kept up bothe nights due to road noise and espeically loud bass music on the Saturday night from a nearby bar, and yet i was up on one of the top floors!! Also they seem to lock the air con/heat control panels (unless it was just my room malfunctioning) but temprature was set and had to ask to get it changed . Even then it was still cold in the middle of the night due to low airflow. Unfortunately will not stay here again
Stayed 2 nights in Jun 2025

6/10 Okay

Melanie

Travelled with partner
Disliked: Amenities
The room was basic but had what was needed. The toliet was leaking and was told it would be looked into after checkout. No compensation given.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good. Convenient. Modern. Clean.

Good. Fan in bathroom not working. Was not repaired when requested.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Amenities
Clean and tidy. Great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe hotel, secure place to store luggage, easy spot to find. Only down was the buffet breakfast wish there was better egg options and a cleaner look overall. Would stay again
Stayed 1 night in Jun 2025

4/10 Poor

Rina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful, buffet breakfast was great, room was clean and comfortable but a bit small if staying more than a few days, only problem was we could hear noise from the room next door, great location.
Stayed 5 nights in Jun 2025

6/10 Okay

Amelia

Travelled with family
Disliked: Cleanliness
The ac didn’t work Hairballs in the bathroom Stained pillow case Flat pillows Empty soap bottles Reception phone didn’t work
Stayed 3 nights in Jun 2025

8/10 Good

Mary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location for my course, easy walk to transport and good foid options close by.
Stayed 3 nights in Jun 2025

10/10 Excellent

Effie, Bathurst

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to hotel, when visiting Sydney, from regional. Absolutely lovely friendly staff, always go the extra mile. Close to the city transport, within walking distance.
Stayed 2 nights in Jun 2025

8/10 Good

Deborah

Stayed 2 nights in May 2025

10/10 Excellent

Glenda

Stayed 5 nights in May 2025