ibis Sydney World Square

3.5 star property

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Photo gallery for ibis Sydney World Square

Exterior
Lobby sitting area
Family Room, Multiple Beds | In-room safe, desk, blackout curtains, soundproofing
Local and international cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
382 Pitt Street, Sydney, NSW, 2000
  • Place, World Square Shopping Centre
    ‪1 min walk‬
  • Place, Capitol Theatre
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

Family Room, Multiple Beds

8.0 out of 10
Very good
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Standard Room, 3 Single Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Superior Room, 1 King Bed

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(90 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(29 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis Sydney World Square

This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Ibis Sydney World Square offers 166 accommodations with a safe and coffee/tea makers. Televisions come with pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of ibis Sydney World Square's great location. During your stay, you're just a quick walk from World Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at iBistro
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from World Square Shopping Centre and 3 minutes on foot from Capitol Theatre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Sydney World Square.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

IBistro – This restaurant specialises in local and international cuisine and only serves breakfast.
IBar – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 65 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 65 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

ibis Sydney World Square Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 356 out of 1003 reviews
Rating 8 - Good. 405 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jane

Travelled with group
Great location, very friendly staff, beds comfortable rooms clean if a bit on the small size. Only issue a leaking shower so bath mat soaked every time. Some nice touches with drinks at mini bar downstairs, snacks and sandwiches and a push button for taxis
Stayed 2 nights in Jan 2026

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Jan 2026

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff where very helpful. Room was clean and tidy. My 1st breakfast was very good. However the next two where not so good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful. Clean hotel. Great tasting and a variety of breakfast. Good location, close to everything.
Stayed 3 nights in Jan 2026

10/10 Excellent

Liu

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some staff are friendly and helpful. Room is clean and quiet.
Stayed 2 nights in Dec 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was satisfactory until the garbage collection come at 4am and the garbage person was yelling, then there were loud revving of the garbage truck that lasted for 20min was really disturbing. We were in a room ending in ‘5’. Remote controls need new batteries and the AC was stuck on 16°c.
Stayed 1 night in Jan 2026

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
A bit dusty in some parts of the room. For some strange reasons the toilet does not have lid on it.
Stayed 3 nights in Dec 2025

8/10 Good

Hing Lun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean, very good location to walk around town even if you don’t wanna take a public transportation.
Stayed 2 nights in Dec 2025

2/10 Terrible

margarita

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Al siguiente dia que llegamos el ascender estuvo malo casi todo el dia y debíamos esperar hasta 40 minutes para poder usarlo, no podiamos usar las escapers ya Que en cada pudo para salir de de Ella’s las puertas Esteban cerradas sue do impossible salir, en las escalas no hay ninguna señal para poder llegar a la recepción . Si hubiera pasado alguna emergencia no se podía salir. El desayuno dice que es a las 6:30 am y no estaba listo a la hora, muy regular el servicio
Stayed 2 nights in Dec 2025

8/10 Good

Anielle, Calgary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reception staff are friendly and helpful. Housekeeping did a wonderful job daily. Chose this place due to its proximity to Central station. Also close to China town, Coles and so many retaurants
Stayed 4 nights in Dec 2025

8/10 Good

ebony

Liked: Cleanliness
Comfortable, would stay again. I recommend to bring ear plugs though as can hear the traffic outside.
Stayed 1 night in Dec 2025

10/10 Excellent

Xiaozhao

Liked: Cleanliness, staff & service, amenities
Friendly staff. Convenient location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Close to the city. Staff very friendly and helpful all the time
Stayed 3 nights in Dec 2025

10/10 Excellent

Amit

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was spotless, staff was very courteous, daily cleaning was great, location was excellent, price was perfect - everything was great about this hotel!
Stayed 3 nights in Dec 2025

10/10 Excellent

Julian

Stayed 1 night in Dec 2025

6/10 Okay

MARYANN

Liked: Cleanliness
Room was in good condition; staff were friendly Dining area disappointing, needs a makeover. Hot food was cold as lids were left open ... cold and unhygienic. The few plants in the dining room are not looked after and were dying (no point having them). I actually felt like I was eating in a hostel.
Stayed 3 nights in Dec 2025

6/10 Okay

Linda

Liked: Cleanliness
Shower very tight even for a small lady. Toilet area also tight. Clean and tidy in rooms and halls etc
Stayed 3 nights in Dec 2025

10/10 Excellent

anita

Stayed 3 nights in Dec 2025

6/10 Okay

Heatherh

No fridge in room
Stayed 2 nights in Dec 2025

6/10 Okay

Meagan

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Blocked shower drain and air-conditioning unit just hanging in there. This building really needs revonation. It's a great location and the staff were helpful trying to fix the air-conditioning.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Blake

Stayed 2 nights in Nov 2025

10/10 Excellent

azsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Shane

Stayed 3 nights in Dec 2025