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Crowne Plaza Sydney Burwood by IHG

4.5 star property

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Photo gallery for Crowne Plaza Sydney Burwood by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby
Exterior
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
60 Burwood Rd, Burwood, NSW, 2134
  • Westfield Burwood
    ‪3 min walk‬
  • Sydney Showground
    ‪7 min drive‬
  • Qudos Bank Arena
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Park View

Room amenity

Premium Room, 2 Double Beds, Park View

  • 43 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Park View

Room amenity

Standard Room, 1 King Bed, Park View

  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, City View

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathroom, City View

Room amenity

Standard Room, 1 King Bed, Accessible Bathroom, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room

  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Bathtub, City View

Room amenity

Premium Room, 1 King Bed, Bathtub, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Similar properties

Bar (on property)

Crowne Plaza Sydney Macquarie Park by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1003)
The price is €107
for 1 room
includes taxes & fees
13 Jun - 14 Jun
Crowne Plaza Sydney Macquarie Park by IHG

About this property

Crowne Plaza Sydney Burwood by IHG

Luxury hotel with fitness centre and rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Crowne Plaza Sydney Burwood by IHG offers 90 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Sydney Burwood by IHG. During your stay, you're just a quick walk from Westfield Burwood. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Westfield Burwood and 7 minutes by car from Sydney Showground
Crowne Plaza Sydney Burwood by IHG offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Sydney Burwood by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

The hotel hosts a free manager's reception daily.
Crowne Plaza Sydney Burwood by IHG has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Filipino, French, Hindi, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 300 metres
  • Street parking available
  • Parking on site (AUD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 34 to 34 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay
  • Christmas Eve (24 December) Gala Dinner per adult: AUD 85.00
  • Christmas Eve (24 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: AUD 85.00
  • Christmas Day (25 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: AUD 85.00
  • New Year's Eve (31 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: AUD 85.00
  • New Year's Day (1 January) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: AUD 85.00
  • Valentine's Day (14 February) Gala Dinner per child: AUD 70.00 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34.00 to 34.00 for adults and AUD 15.00 to 15.00 for children
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marsden Burwood
Marsden Hotel Burwood
Crowne Plaza Sydney Burwood
Crowne Plaza Sydney Burwood by IHG Hotel
Crowne Plaza Sydney Burwood an IHG Hotel
Crowne Plaza Sydney Burwood by IHG Burwood
Crowne Plaza Sydney Burwood by IHG Hotel Burwood

Crowne Plaza Sydney Burwood by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 211 out of 356 reviews
Rating 8 - Good. 81 out of 356 reviews
Rating 6 - Okay. 34 out of 356 reviews
Rating 4 - Poor. 17 out of 356 reviews
Rating 2 - Terrible. 13 out of 356 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Convenient Location

Excellent location and proximity to Burwood Chinatown and train station. I had booked & paid for a park view room but was allocated a room without a view (looked out onto an aircon unit on a roof) which is a shame. Special mention to the cafe staff- I had ordered dinner late and arranged to pick up. When I returned to collect, the kitchen was running a bit behind and the kind staff member offered to run the food up, instead of me waiting, which I sincerely appreciated- the food was delicious!
Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Liked: Property conditions & facilities
Very clean and comfortable, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Business traveller
Disliked: Room comfort

Ok, would return

Staff friendly, interesting design, very bling-ey. Breakfast disappointing.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Location nice -- but some service issues

Location is pretty central in Burwood. Had multiple techincal issues: 1. Fridge stopped working (had to convince staff for replacement) 2. TV had errors before it worked 3. Room tablet device was not working The outside of entrance was dirty so I asked it to be vacuumed which was organised promptly
Stayed 2 nights in Jan 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the best customer service!
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Very Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one staff and no concierge to help us to take our luggages to our room. Apart from running under low staff with limited extra request available to the hotel, the available staff did what they could to help us to get extra pillow at night. Appreciate for her effort.
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Only disappointment was rooftop spa was not working .
Stayed 1 night in Jan 2025

10/10 Excellent

Thuy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Amazing service and plenty of food, shopping and entertainment nearby. Thank you for a wonderful stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and went out of their way to provide a high level of service. The room was great. We would love to come back
Stayed 1 night in Nov 2024

10/10 Excellent

Tennille

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a pleasant stay at Crowne Plaza Burwood. We booked for 2 adults and 3 children, unfortunately arriving to our room we had to organise an extra bed. The shower wasn't the cleanest with brown hair through it still (we don't have long brown hair) Staff was amazing
Stayed 2 nights in Jan 2025

8/10 Good

Eun Hee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a swimming pool so the kids enjoyed it and also nice that there were many shopping malls, restaurants and parks near the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Khalil

Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean an all the staff where very polite
Stayed 1 night in Jan 2025

10/10 Excellent

Hiu

Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Stayed 6 nights in Dec 2024

8/10 Good

Yuefeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 22 nights in Oct 2024

10/10 Excellent

Maca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. The kids loved the Skye pool. Close to Burwood Westfield for shopping and China town for dinner. Two massive kids park located across the road which we walked to each day. Loved our stay and can’t wait to go back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, we had a great stay at the Crowne Plaza Burwood. But what makes it exceptional, every time without fail is the amazing team working there! They are next level when it comes to taking care of their customers.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for road or public transport parking on site and great cafe downstairs. Rooms quiet and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alistair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown plaza burwood

Great location. Rooftop pool was a big hit with the kids.
Stayed 1 night in Dec 2024

6/10 Okay

Kaylee

Stayed 1 night in Nov 2024