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Mercure Sydney Rouse Hill

4.0 star property

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Photo gallery for Mercure Sydney Rouse Hill

Deluxe Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk
Bathroom sink
Shower, eco-friendly toiletries, hair dryer, towels
Bathroom shower
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

View in a map
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155
  • Place, Rouse Hill Village Centre
    ‪9 min walk‬
  • Place, Norwest Business Park
    ‪6 min drive‬
  • Place, Hawkesbury River
    ‪16 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Miscellaneous

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Miscellaneous

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sydney Rouse Hill

Hotel in Sydney with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and concierge services are on-site. Housekeeping is available on request.
Mercure Sydney Rouse Hill offers 78 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Sydney Rouse Hill, you're just a quick walk from Rouse Hill Village Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Rouse Hill Village Centre and Rouse Hill Regional Park
Mercure Sydney Rouse Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The business-friendly Mercure Sydney Rouse Hill also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Mercure Sydney Rouse Hill has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 29 for adults and AUD 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 29 for adults and from AUD 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Reviews

Mercure Sydney Rouse Hill Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 267 out of 405 reviews
Rating 8 - Good. 96 out of 405 reviews
Rating 6 - Okay. 23 out of 405 reviews
Rating 4 - Poor. 8 out of 405 reviews
Rating 2 - Terrible. 11 out of 405 reviews

Reviews

10/10 Excellent

Teofilo Jr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll book again if I’m near the area
Stayed 2 nights in Jun 2025

10/10 Excellent

Lia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

10/10 Excellent

BlueMoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely venue close to restaurants.

Staff very welcoming on arrival and lovely service to our two rooms being next to each other.
Entry
Twin bed room
Our own flowers in preparation for an event offsite.
Stayed 1 night in Jun 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 1 night in Jun 2025

10/10 Excellent

Jake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay as always, very consistent
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Convenient
Stayed 1 night in May 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Room comfort

Uncomfortable beds

Beds were lumpy and very uncomfortable meant virtually no sleep - need to update bedding asap
Stayed 2 nights in May 2025

8/10 Good

stephen

Stayed 1 night in May 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and many options for food and drinks!
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Philip

Stayed 2 nights in May 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a light in the room and I couldn’t find the switch. It was difficult to sleep
Stayed 4 nights in May 2025

8/10 Good

Marie

Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, Clean, Friendly hidden surprise location

I needed somewhere to stay as I was driving a very long distance to attend a family funciton. My search criteria for accommodation includes, King Bed, Off street Parking, clean rooms and bathrooms, won't stay anywhere that has a shower curtain instead of glass screen. I always check reviews, and the reviews for Mercure Rouse Hill were very favourable. It is a little difficult to find but it is a true surprise in the very best way. Clean, modern and lots of eateries to choose from.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay but not spectacular

Superior King Room was clean enough and good enough for a couple of nights but nothing spectacular. The bed was a bit lumpy in the middle too. We were also oddly told we were being upgraded on checking in but the room was the same as we had booked so not sure what happened there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10000/10!

Gorgeous hotel, great mini bar options, super clean and fresh!
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed. Staff friendly and efficient Room service quick and reasonably priced. Staff available all times
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Was a good time there
Stayed 1 night in Feb 2025

8/10 Good

Chris

Travelled with partner
It was very close to the family function he’d next door. Very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is modern

Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Amenities
Awesome
Stayed 2 nights in Jan 2025

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place to stay and the staff were lovely!! Great food options available
Stayed 1 night in Nov 2024