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Sydney Harbour Hotel

4.0 star property
VIP Access

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Photo gallery for Sydney Harbour Hotel

Reception
Reception
Breakfast, lunch, dinner served; local and international cuisine
Outdoor pool, pool loungers
Queen | 1 bedroom, in-room safe, desk, iron/ironing board

Popular amenities

  • Bar
  • Hot tub
  • Parking available

Explore the area

Map
55 George Street, The Rocks, NSW, 2000
  • Circular Quay
    ‪6 min walk‬
  • Sydney Harbour Bridge
    ‪7 min walk‬
  • Sydney Opera House
    ‪9 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Two Double Beds

1 bedroom, in-room safe, desk, iron/ironing board

Two Double Beds

8.0 out of 10
Very good
(45 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds with Harbour Views

1 bedroom, in-room safe, desk, iron/ironing board

Two Double Beds with Harbour Views

7.6 out of 10
Good
(5 reviews)
  • 24 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen

1 bedroom, in-room safe, desk, iron/ironing board

Queen

8.0 out of 10
Very good
(78 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King with Harbour View

1 bedroom, in-room safe, desk, iron/ironing board

Superior King with Harbour View

8.4 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | 1 bedroom, in-room safe, desk, iron/ironing board

Superior King

8.2 out of 10
Very good
(33 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Queen Room

1 bedroom, in-room safe, desk, iron/ironing board

Accessible Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King with Harbour View

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe King with Harbour View

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King | 1 bedroom, in-room safe, desk, iron/ironing board

Executive King

8.0 out of 10
Very good
(9 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room with Harbour View

Queen Room with Harbour View | 1 bedroom, in-room safe, desk, iron/ironing board

Queen Room with Harbour View

7.6 out of 10
Good
(9 reviews)
  • 24 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ambassador Harbour View

Ambassador Harbour View | 1 bedroom, in-room safe, desk, iron/ironing board

Ambassador Harbour View

9.4 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sydney Harbour Hotel

Hotel with an outdoor pool, steps from Overseas Passenger Terminal
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include Access to hot tub, valet parking and dry cleaning.
Sydney Harbour Hotel offers 176 accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Sydney Harbour Hotel. During your stay, you're just a quick walk from Sydney Harbour Bridge. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at Playfair Terrace
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, convenience store and a gift shop
  • Guests have great things to say about the breakfast and the pool
  • Steps from Overseas Passenger Terminal and 8 minutes on foot from Sydney Harbour Bridge
Sydney Harbour Hotel offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a fireplace in the lobby are also featured at Sydney Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Playfair Terrace – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Sydney Harbour Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 787 out of 1711 reviews
Rating 8 - Good. 557 out of 1711 reviews
Rating 6 - Okay. 241 out of 1711 reviews
Rating 4 - Poor. 92 out of 1711 reviews
Rating 2 - Terrible. 34 out of 1711 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Leisha

Liked: Cleanliness
Disliked: Amenities
Out dated room, not enough towels for all guest. Location freat for cruise ship
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is ideally located for cruise ship travel. One block walk to the dock. Great central location for seeing the harbor and the rocks area. Property is a bit dated and tired, but we would stay again for the location alone.
Stayed 1 night in Apr 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and walkable.
Stayed 1 night in Apr 2025

4/10 Poor

Alvin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived something like before 9am, their policy in early check-in is so broken. Asked for $100 for just additional hours, most of the hotel around the world charged like less than $50. Also they don’t bother even you mentioned that your celebrating 50th birthday. Staff not friendly Room was old, hotel is old. I picked this because it’s walkable.
Stayed 2 nights in Apr 2025

6/10 Okay

Steve

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tamarrah

Liked: Staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing are Canadian style electrical plug ins for your electronic dsvices
Stayed 2 nights in Apr 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness
Great location. I had booked a superior king room and it was on the first floor just above the entrance to the hotel so it had no views. There was a constant loud whirring noise from outside my room (I couldn’t work out where it was coming from) which made it hard to sleep. The rooftop pool was great but it was very disappointing that the spa wasn’t in use. When I checked in, the member of staff was very unfriendly and not welcoming at all. However when I checked out the member of staff was very friendly indeed.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is a great location, the staff are very friendly and helpful. our room was over a convenience store and the refrigeration was on and the noise was constant. we were moved to the top floor which was a lot better. the rooms need a little tender loving care. Lisa and Dean from the Gold Coast, Queensland, Australia
Stayed 2 nights in Apr 2025

6/10 Okay

April

Travelled with family
Disliked: Staff & service, amenities
Hotel offers guest laundry, but does not keep change on hand for guests.
Stayed 6 nights in Apr 2025

8/10 Good

Brenda

Liked: Amenities
Excellent hotel in great location. Staff was friendly and very helpful. The only disappointment was the restaurant. Too much mediocre food served at high price. However many other food establishments nearby.
Stayed 2 nights in Apr 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, perfect for cruise departure
Stayed 1 night in Apr 2025

8/10 Good

Iain

Stayed 3 nights in Feb 2025

6/10 Okay

Richard

Disliked: Amenities
Front street facing rooms are very noisy “ street noise “ hotel is showing its age ! Tiny bathroom as well !
Stayed 2 nights in Apr 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

No difficulties with check in through Hotels.com. Staff very friendly. Accomodations a bit dated with tape holding carpet together, but still very clean. We enjoyed our stay and was in excellent area to walk to our cruise ship only being 2 blocks away. Thank you
Stayed 2 nights in Apr 2025

6/10 Okay

jeanette

Liked: Staff & service, property conditions & facilities, room comfort
Great location Wonderful staff Had everything we needed for our one night stay
Stayed 1 night in Apr 2025

2/10 Terrible

Bridget

Stayed 1 night in Apr 2025

4/10 Poor

Kimberley, Gilbert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel location is pretty decent. The staff are very accommodating. The hotel itself is very old and needs upgrading. For the price I could have stayed elsewhere in a much better room
Stayed 2 nights in Apr 2025

8/10 Good

Raymond

Travelled with partner
Liked: Staff & service, amenities
Great location, but, room somewhat outdated. Bed size and comfort was great for us. Could hear people in adjoining room. Lots of hair from people from previous stays in the bathroom. Not the cleanest bathroom which was a bit off putting.
Stayed 5 nights in Mar 2025

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient if you are taking a cruise from the overseas cruise terminal In the past, the hotel has been a bit expensive, but it seems to be bringing their prices to a more reasonable level, therefore attracting more Business

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient. If you’re planning on taking a cruise from the overseas terminal, it has been in the past a bit expensive, but they are bringing their prices down to a reasonable amount lately.
Stayed 1 night in Apr 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place perfect for staying at before cruises from overseas passenger terminal.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lynne

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amelia-Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with my kids, welcomed nicely and upgraded to a harbour view.
Stayed 1 night in Apr 2025

8/10 Good

Alma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im am happy with my stay in Sydney Harbour hotel, the staffs are accomodating and very helpful, specially Kevin and Cadmiel, they’re very helpful to us . I am happy and save this hotel for my future preferences.
Stayed 1 night in Apr 2025