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Sydney Harbour Hotel

4.0 star property
VIP Access

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Photo gallery for Sydney Harbour Hotel

Reception
Outdoor pool, pool loungers
Queen | In-room safe, desk, iron/ironing board, free WiFi
Reception
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
55 George Street, The Rocks, NSW, 2000
  • Circular Quay
    ‪6 min walk‬
  • Sydney Harbour Bridge
    ‪7 min walk‬
  • Sydney Opera House
    ‪9 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Two Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds

8.0 out of 10
Very good
(51 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Beds with Harbour Views

In-room safe, desk, iron/ironing board, free WiFi

Two Double Beds with Harbour Views

7.8 out of 10
Good
(6 reviews)
  • 24 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen

In-room safe, desk, iron/ironing board, free WiFi

Queen

8.0 out of 10
Very good
(85 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Harbour View

8.4 out of 10
Very good
(16 reviews)
  • 24 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, iron/ironing board, free WiFi

Superior King

8.0 out of 10
Very good
(37 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Queen Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King with Harbour View

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King with Harbour View

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King | In-room safe, desk, iron/ironing board, free WiFi

Executive King

8.0 out of 10
Very good
(9 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room with Harbour View

Queen Room with Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Queen Room with Harbour View

7.6 out of 10
Good
(9 reviews)
  • 24 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ambassador Harbour View

Ambassador Harbour View | In-room safe, desk, iron/ironing board, free WiFi

Ambassador Harbour View

9.0 out of 10
Wonderful
(4 reviews)
  • 72 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sydney Harbour Hotel

Hotel with an outdoor pool, steps from Overseas Passenger Terminal
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include Access to hot tub, valet parking and dry cleaning.
Sydney Harbour Hotel offers 176 accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Sydney Harbour Hotel. During your stay, you're just a quick walk from Sydney Harbour Bridge. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at Playfair Terrace
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, convenience store and a gift shop
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Overseas Passenger Terminal and 8 minutes on foot from Sydney Harbour Bridge
Sydney Harbour Hotel offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a fireplace in the lobby are also featured at Sydney Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Playfair Terrace – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 75 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Playfair Terrace
  • The Lobby Bar

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 8 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 15 for children
  • Valet parking fee: AUD 75 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Old Sydney
Holiday Inn Old Sydney Hotel
Holiday Inn Old Sydney Hotel Rocks
Holiday Inn Old Sydney Rocks
Holiday Inn Rocks
Holiday Inn Rocks Old Sydney
Holiday Inn Rocks Sydney
Holiday Inn Sydney Rocks
Old Holiday Inn Sydney
Sydney Holiday Inn Rocks
Holiday Inn Old Sydney Rocks Hotel

Sydney Harbour Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 822 out of 1785 reviews
Rating 8 - Good. 581 out of 1785 reviews
Rating 6 - Okay. 252 out of 1785 reviews
Rating 4 - Poor. 95 out of 1785 reviews
Rating 2 - Terrible. 35 out of 1785 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Katherine

Business traveller, Travelled with group
Liked: Cleanliness
The property is in a great location and has an amazing view from the rooftop pool area. Our room 830 also had great views. We were disappointed that the bar service isn’t open at all on Sundays or Monday and feel it’s a wasted opportunity. The room service was also not available. When asked about breakfast the first staff member wasn’t helpful at all and told us we couldn’t order breakfast because the cut off time was 5pm. We asked at 5:30pm and there were no exceptions! When we spoke to Maynark after midnight, he was extremely helpful and organised breakfast for us. If the other staff members were friendly and helpful like him, it would make this hotel more enjoyable for everyone!
The view from 830
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Affordable. Will stay again.
Stayed 2 nights in May 2025

8/10 Good

Dale

Travelled with partner
Liked: Amenities
Only one lift operating. It made it very difficult going up and down with suitcases. It took us 45 minutes to go from 5th floor to ground unacceptable.
Stayed 1 night in Jun 2025

6/10 Okay

stewart

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Easy few minutes walk to cruise terminal. Breakfast was good and staff at breakfast were helpful compared to check in staff who didn't make you feel welcome. big negative was the lack of working lifts and no porters . Only 1 lift was working and it was also used by the cleaning staff so it took ages to get up and down to rooms. When used by cruise passengers which is their main business it was a nightmare trying to get your bags upstairs and even worse in the morning when everyone was wantinfg to check out you could be waiting for up to 20 minutes or more to bring your bags down and check out.
Stayed 1 night in Jun 2025

6/10 Okay

Jane

Travelled with family
Appalling only having one lift working for several days - even service lift wasn’t working - - not good enough - 40 mins to get down get a bandaid and go back to my room should have taken 5 mins max - I have stayed there numerous times but is old and desperately needs a refurb and will definitely rethink where I stay next time
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect! Walking distance to so many places. We were very happy with our choice.
Stayed 2 nights in May 2025

8/10 Good

Viktor

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent location and service, comfortable. A little run down condition.
Stayed 3 nights in Jun 2025

10/10 Excellent

Denise

Stayed 1 night in May 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel in a good area
Stayed 1 night in Jun 2025

10/10 Excellent

Rabina

Stayed 2 nights in Feb 2025

10/10 Excellent

Leola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the best location for enjoying Vivid and also for exploring anything at the Rocks. A great central location.
Stayed 3 nights in May 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We selected this hotel for the location in proximity to the cruise terminal. The staff were fantastic. Check out morning was chaos. There had been only 1 elevator working. My spouse and I used the stairs even with our luggage. There were lots of older guests which were physically unable to use the stairs. There wait times to move up or down was very lengthy.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very convenient to the cruise harbor. Close to harbor and shopping. One Elevator was broken during our stay. Using one elevator for a big hotel was problems for most.
Stayed 2 nights in Jun 2025

10/10 Excellent

santiago

Liked: Property conditions & facilities
Not bad spot right in the Sydney harbor!
Stayed 1 night in May 2025

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great
Stayed 1 night in Jun 2025

10/10 Excellent

elnora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the desk was very nice!!!
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed at the Sydney Harbour Hotel before and we’re so pleased we returned with our family for Vivid. It was outstanding!!!
Stayed 1 night in May 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Great location will use again
Stayed 1 night in Jun 2025

10/10 Excellent

eugene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in perfect location. In the middle of everything, can walk everywhere. Easy access to transportation. Ferry, buses, train, rails
Stayed 1 night in May 2025

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, property conditions & facilities
Older property. Rooms tidy and clean. Excellent location for Vivid lights and downtown Sydney. Staff helpful.
Stayed 2 nights in May 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness
The rooms were a little tired but the location is perfect!
Stayed 2 nights in May 2025

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Our room was not ready at 3pm for check in after we had checked in and processed payment at 10am. Your uniforms are very casual and not professional looking. Water pressure in shower is minimal, room window extremely dirty and spoilt our view of the harbour. Place needs a total refurbishment, looking very tired!
Stayed 2 nights in May 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Amenities
Always friendly service
Stayed 1 night in May 2025

10/10 Excellent

Gene, Woodvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Convenient to everything I needed. Clean, quite & friendly. Excellent service
Stayed 2 nights in May 2025