The room for two people was inadequate. Elementary items - plug for washbasin, luggage storage, hanging space, hanging facilities, a coffee table were missing. Damage to the shower floor should have been repaired, a faulty bedside lamp must have been ignored by the housekeeping staff.
The reception staff and hospitality staff were very friendly, attentive and helpful.
The food in the Wintergarden restaurant and the Boilerhouse was excellent, and the staff very helpful with dietary issues.