The Sarah by Urban Rest

3.0 star property

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Photo gallery for The Sarah by Urban Rest

Lobby
Lobby
The Double Petite | Free WiFi
Exterior
The Double Petite | Free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
255 Victoria St, Darlinghurst, NSW, 2010
  • Hyde Park
    ‪10 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney Opera House
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

The Double Petite

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Sarah by Urban Rest

Hotel in Sydney, near Circular Quay
The Sarah by Urban Rest offers 8 accommodations. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower. This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

During your stay at The Sarah by Urban Rest, you're just a quick walk from St Vincent’s Hospital. Enjoy features like breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include a virtual front desk
  • 13 minutes by foot from Hyde Park and a 4-minute drive from Circular Quay
For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 18 per person

Conveniences

  • Virtual front desk

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in information
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information. A virtual front desk provides assistance to guests.

The Sarah by Urban Rest Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Stayed 2 nights in Sep 2024

6/10 Okay

Anoushka

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Small and dirty

Bed was covered in black hair and the floor was gritty and filthy
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Property itself was really clean and well decorated. I didn’t mind how small the room was because it had nice big windows and balconies and everything I needed. It was a bit strange having to walk through the closed cafe downstairs to get to the room but I would stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Mary-Anne

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Need an entrance keypad at head height. I appreciate the need for an accessible level pad, but it’s too low to see for standing guests.
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024

8/10 Good

Tara

Stayed 3 nights in Apr 2024

2/10 Terrible

John

Stayed 1 night in Mar 2024

2/10 Terrible

Kurt

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Absolutely awful. #1. We were supposed to receive check-in instructions 48 hours before our arrival. We did not. I tried to reach out to Urban Rest, but no one would answer. I finally reached out to Expedia the night before, and they were able to get a hold of Urban Rest and have our check-in instructions e-mailed to us. #2. It was 38c(98f) in Sydney when we checked in. There is no temperature control in the place. No thermostat. The room was well over 40c(100f). They provided a small plug-in AC unit, which we plugged in immediately, only to find that it did not work. I reached out to Urban Rest (they are not easy to get a hold of), and was told to use the fans in the room, which there were none. I was then told that it was supposed to be cooler tomorrow. Meaning: 'you will be miserable today, miserable tonight, but you may be a little less miserable tomorrow.' #3. There is no parking near the location. But what is worse is that they were useless in helping. Q: Can we park on the street? A: I don't know. Q: Is there a parking garage nearby? A: I don't know. #4. The majority of the time the code to unlock the door didn't work. And since there are no employees, you just have to send there entering it repeatedly until it does. #5. The room is TINY. I've been in small hotel rooms before, but this is so small the sink doesn't fit in the bathroom. It's out next to the bed.

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking across the road. Restaurants next door. Every thing we needed in close proximity
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is everything with this property. 20 minute walk to Sydney CBD. Many pubs or cafes within 200metres of the front door. Easy keyless entry
Stayed 2 nights in Dec 2023

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly cute hotel! Loved how convenient it was. Would love stay again and try the other rooms in future. Disabled bedroom was a bit of a tight squeeze and had a glitchy automatic door. Otherwise a very easy and lovely experience.
Stayed 4 nights in Nov 2023

4/10 Poor

Graeme

Disliked: Cleanliness, amenities, property conditions & facilities
High cost for small room
Stayed 2 nights in Nov 2023

8/10 Good

Kerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant but small. Coffee cups need handles for safety & a shower cap would've been nice
Stayed 1 night in Oct 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, staff were very flexible, and the room was clean and comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the Sarah cannot be beat. Its compact but charming and cosy, and has everything you need for short stay aside a full length mirror. Sleep quality is really good and the staff are lovely and very responsive given they arent on site.
Stayed 2 nights in Jul 2023

2/10 Terrible

Frank

Travelled with partner
Disliked: Cleanliness
The only problem was a bad one Blood Stained sheets on our first night Just a disgusting way to start the stay and very disappointing
Stayed 5 nights in Jul 2023