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Aparthotel

The Sarah by Urban Rest

3.0 star property

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Photo gallery for The Sarah by Urban Rest

A modern hallway with a door labeled '7' and a decorative emblem.
A hotel room with a bed, a small table, a TV mounted on the wall, and a window with curtains.
A restaurant interior with a floral wallpaper, framed artwork on the wall, a 'SUKI' sign outside, and a seating area with tables and chairs.
A hotel room with a large bed, a sliding glass door to a balcony, and a small bedside table with a lamp.
A hotel lobby with a wooden reception desk, framed artwork on the walls, and a carpeted floor.

Reviews

7.2 out of 10
Good

Apart-hotel

1 bathroomSleeps 214 sq m

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
255 Victoria St, Darlinghurst, NSW, 2010
  • Place, William Street
    ‪3 min walk‬
  • Place, Oxford Street
    ‪3 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪13 min drive‬

Room options

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View from property
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,002 reviews
The price is €116
includes taxes & fees
9 Aug - 10 Aug
Macleay Hotel

About this property

The Sarah by Urban Rest

Each apartment provides a kitchenette and a coffee/tea maker, plus free WiFi and a Smart TV with digital channels. A TV and a shower are among the other amenities available to guests.
The Sarah by Urban Rest offers 8 accommodations with coffee/tea makers. Accommodation at this 3-star aparthotel has kitchenettes. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 43-inch Smart televisions come with digital channels.

During your stay at The Sarah by Urban Rest, you're just a quick walk from St Vincent’s Hospital. This comfortable aparthotel has 8 apartments. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a Smart TV and a coffee maker
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a virtual front desk
  • 13 minutes by foot from Hyde Park and a 4-minute drive from Circular Quay

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch Smart TV with digital channels

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 82616048938
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

The Sarah by Urban Rest Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, staff were very flexible, and the room was clean and comfortable.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Suleyman

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check in process is beyond inconvenient. Never had a worse experience. If you want people to check in online then let them know ahead of time. I'm juggling luggage on the street trying to check in with your phone staff. Filling online forms, scanning ID etc just to open the hotel entrance door. That is the first and last time for me.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking across the road. Restaurants next door. Every thing we needed in close proximity
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the Sarah cannot be beat. Its compact but charming and cosy, and has everything you need for short stay aside a full length mirror. Sleep quality is really good and the staff are lovely and very responsive given they arent on site.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Property itself was really clean and well decorated. I didn’t mind how small the room was because it had nice big windows and balconies and everything I needed. It was a bit strange having to walk through the closed cafe downstairs to get to the room but I would stay here again.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly cute hotel! Loved how convenient it was. Would love stay again and try the other rooms in future. Disabled bedroom was a bit of a tight squeeze and had a glitchy automatic door. Otherwise a very easy and lovely experience.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is everything with this property. 20 minute walk to Sydney CBD. Many pubs or cafes within 200metres of the front door. Easy keyless entry
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant but small. Coffee cups need handles for safety & a shower cap would've been nice
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Anoushka

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Small and dirty

Bed was covered in black hair and the floor was gritty and filthy
Stayed 4 nights in Dec 2024
Verified review

4/10 Poor

Graeme

Disliked: Cleanliness, amenities, property conditions & facilities
High cost for small room
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Need an entrance keypad at head height. I appreciate the need for an accessible level pad, but it’s too low to see for standing guests.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Frank

Disliked: Cleanliness
The only problem was a bad one Blood Stained sheets on our first night Just a disgusting way to start the stay and very disappointing
Stayed 5 nights in Jul 2023
Verified review

2/10 Terrible

Kurt

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Absolutely awful. #1. We were supposed to receive check-in instructions 48 hours before our arrival. We did not. I tried to reach out to Urban Rest, but no one would answer. I finally reached out to Expedia the night before, and they were able to get a hold of Urban Rest and have our check-in instructions e-mailed to us. #2. It was 38c(98f) in Sydney when we checked in. There is no temperature control in the place. No thermostat. The room was well over 40c(100f). They provided a small plug-in AC unit, which we plugged in immediately, only to find that it did not work. I reached out to Urban Rest (they are not easy to get a hold of), and was told to use the fans in the room, which there were none. I was then told that it was supposed to be cooler tomorrow. Meaning: 'you will be miserable today, miserable tonight, but you may be a little less miserable tomorrow.' #3. There is no parking near the location. But what is worse is that they were useless in helping. Q: Can we park on the street? A: I don't know. Q: Is there a parking garage nearby? A: I don't know. #4. The majority of the time the code to unlock the door didn't work. And since there are no employees, you just have to send there entering it repeatedly until it does. #5. The room is TINY. I've been in small hotel rooms before, but this is so small the sink doesn't fit in the bathroom. It's out next to the bed.
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Joshua Wing Kei

Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Amber

Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Mary-Anne

Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Tara

Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

John

Stayed 1 night in Mar 2024