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Hotel Sylva

2.0 star property

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Photo gallery for Hotel Sylva

Signature Double Room | 1 bedroom, desk, free WiFi, bed sheets
Exterior
50-inch Smart TV with digital channels
Lobby
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
756 W Main St, Sylva, NC, 28779
  • Place, Jackson County Historic Courthouse
    ‪1 min walk‬
  • Place, Poteet Memorial Park
    ‪4 min walk‬
  • Place, Country Side Bowling Lanes
    ‪14 min walk‬

Room options

View all photos for Signature Room

Signature Room | 1 bedroom, desk, free WiFi, bed sheets

Signature Room

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

1 bedroom, desk, free WiFi, bed sheets

Signature Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

1 bedroom, desk, free WiFi, bed sheets

Signature Double Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Sylva

Hotel in Sylva with free parking
This smoke-free hotel features express check-out, a TV in a common area and free self-parking. Housekeeping is available on request.
Hotel Sylva offers 35 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with digital channels.

This Sylva hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel Sylva, you're just a quick walk from Nantahala National Forest. Features include free self-parking.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include TV in a common area
  • Steps from Nantahala National Forest and Jackson County Historic Courthouse
  • Dogs welcome for a fee (restrictions apply)
As a guest of Hotel Sylva, you'll find express check-out and a television in common area. The front desk is open around the clock. Self parking is free.

This Sylva hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 60 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Sunday - Saturday: 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Reviews

Hotel Sylva Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 114 out of 141 reviews
Rating 8 - Good. 19 out of 141 reviews
Rating 6 - Okay. 8 out of 141 reviews
Rating 4 - Poor. 0 out of 141 reviews
Rating 2 - Terrible. 0 out of 141 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice and haven’t been disappointed yet! Get location and very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Days in Sylva

Single traveler for a local bike tour. Could not be happier with location in town with great access to food and other activities. Bike tours start across the street. Room was clean, updated bathroom and a rocking chair on the porch. Staff was helpful and cordial. Was a happy camper without the tent.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Great location. Quiet. Easy walk for dining and shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at Hotel Sylva several times, but this was the first time with the current owners. We love the upgrades made to the rooms - walk in shower, large vanity area beside the.sink, new furniture and in room Keurig. The property is right downtown with shopping, restaurants and bars all an easy walk away. Friday night they had music in the park across the street which was an added bonus. The check in was contactless so we never interacted with the staff face to face, but they responded quickly when I had a question about the room prior to our arrival.
Stayed 2 nights in Jul 2025

10/10 Excellent

jill

Travelled with partner
Liked: Amenities
They have done a great job with everything we have stayed there before it’s a whole lot better can’t wait to go back
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard, Cornelia

Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location…great staff…already booked two more stays!
Stayed 2 nights in May 2025

10/10 Excellent

Alice, Black Mountain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a little gem in Sylva. Had the perfect onite stay there and enjoyed walking to dinner and to the cute shops in town. Great communication re: checkin via text and very helpful and accommodating receptionist in the office. Will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Howard

Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Stayed 1 night in Jul 2025

6/10 Okay

Ann

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lance

All was great. Perfect location. The only downside is half the room lost power.
Stayed 1 night in Jun 2025

10/10 Excellent

Amarilys

Liked: Cleanliness, amenities, property conditions & facilities
Good location, rooms comfortable, clean and renovated.
Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel!! So clean and right in the middle of town surrounded by everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

HEATHER, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Sylva!
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean with attentive staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Wyneisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy!
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Walking distance to all you want to see and dine. Courteous staff. Room was spotless. This may be silly to some but best water pressure of any hotel room in last 40 years!
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a center point of town and we walked to Music by the creek. So fun-got to see fireflies.
Stayed 1 night in Jun 2025

10/10 Excellent

Melvin A.

Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Very clean rooms. Comfortable beds
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Amenities, property conditions & facilities
They were extremely accommodating for my request for a ground floor with parking right in front of my room. In the lobby was all kinds of extra items like Keurig creamer, sugar towels, etc., that you could come and get extra if needed they were extremely attentive. Rooms were very clean and updated. Lots of food options as well as 3 great breweries in walking distance. There is many hiking options close by!
Memorial Day
Hiking in the smokies
Stayed 1 night in May 2025