See all properties

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Property class: 3.5
VIP Access

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

A spacious lobby with a high ceiling, a stone accent wall, and a large window offering a view of the outside.
A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.
A spacious lobby with a large seating area, a fireplace, and a bar.
A lobby with a stone wall, a flat-screen TV, a fireplace, seating, and an elevator.
A lobby with a circular seating area, a reception desk, and a view of the parking lot.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
400 7th North St., North Syracuse, NY, 13088
  • Place, Lake Onondaga
    ‪2 min drive‬
  • Place, Onondaga Lake Park
    ‪2 min drive‬
  • Place, Destiny USA
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 King Bed, Kitchen

A hotel room with a grey sofa, a blue patterned armchair, a small table, a desk with a computer, and a TV.

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

A hotel room with a large bed, two bedside tables, a framed picture on the wall, and a blue and white color scheme.

Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchen

A compact kitchen with a stainless steel microwave, a coffee maker, and a dishwasher.

Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Kitchen

A compact kitchen with a stainless steel microwave, a coffee maker, and a dishwasher.

Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a framed picture on the wall, and a blue and white color scheme.

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Syracuse Airport by IHG
North Syracuse
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.1 out of 5, Very good, 1,008 reviews
The price is €146
includes taxes & fees
21 Sept - 22 Sept
Holiday Inn Express Syracuse Airport by IHG

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
This individually decorated and furnished accommodation includes desks. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Full breakfast served daily for a fee
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 3.5-star hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Maplewood Bar & Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 2,295 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee

Check-out

Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1006 reviews
Rating 8 - Good. 225 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 67 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff super helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was wonderful, the staff was excellent. My family had a great stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back if even just for dinner! The room and pool and hot tub were great, but JJ at dinner made the trip the best!!!! Very happy with the service and food!!! JJ made great recommendations and her personality was amazing we are thinking about returning just to see her and have more awesome food!!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, a very nice place to stay!
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Amenities
Hot tub was broken most of the trip. Was one of the only reasons property was picked
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying there with our 1 year old!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hit tub were very nice. Staff was super friendly and the vreakfast was excellent. Room clean and bed comfortable!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Trixie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were over the top friendly and helpful. From the moment I got there, they were greeting me and offering me services. JJ and the bar was fantastic. She made sure that everybody had fun
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Fresh coffee available anytime. Friendly staff and clean room
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Ana

Disliked: Amenities, property conditions & facilities
Rooms are worn out and musty.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities
Very nice staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed and great shower. Staff was friendly. Breakfast is not free but was able to get it covered since the pool/hot tub was out of order
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities
The suite was a nice space with the bed area, kitchenette, and sitting area. The room was very clean and the bed was very confortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern rooms, good amenities
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
The area was nice plus it has a nice pool for the family
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

MEGAN

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean room, friendly staff, amazing hot tub and pool, restaurant on site, hotel shuttle available for the airport and other locations within 5 miles. I stayed on Christmas Eve and want to make it an annual tradition!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but a luttle dated. Staff were nice enough but inpatient when there were several guests in line. Breakfast was good but pricey. Hot tub and pool are great. Only 1 guest laundry with 1 washer and 1 dyer and no change machines. Front desk had no change. Ive stayed here many times and usually enjoy the hotel but this times a little disappointing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again. The bartender was great (Ashley) the meal was good and the room was excellent… Thank you!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Leroy

Liked: Cleanliness, amenities, property conditions & facilities
Good stay no complaints would stay again
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very quiet room and comfortable bed. Would book again.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable/clean rooms, easy access to 90 west.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Barbara

Everything was very nice
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sue ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Haripriya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful... shuttle service in particular was great. Room was also clean and well maintained.
Stayed 2 nights in Dec 2025