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Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

3.5 star property
VIP Access

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Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Exterior
Lobby sitting area
Daily full breakfast for a fee
Exterior
Suite, 2 Queen Beds, Kitchen | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
400 7th North St., North Syracuse, NY, 13088
  • Place, Lake Onondaga
    ‪2 min drive‬
  • Place, Onondaga Lake Park
    ‪2 min drive‬
  • Place, Destiny USA
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Kitchen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Kitchen

Suite, 2 Queen Beds, Kitchen | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Syracuse Airport by IHG
North Syracuse
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.0 out of 5, Very good, 1,002 reviews
The price is €139
includes taxes & fees
31 May - 1 Jun
Holiday Inn Express Syracuse Airport by IHG

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers 137 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG. During your stay, you'll be within walking distance of Onondaga Lake Park. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Maplewood Bar & Grill, a bistro that serves American cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Onondaga Lake Park and a few minutes from WonderWorks
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 2295 square feet (213 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn & Suites Syracuse Airport - Liverpool by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 3.5-star North Syracuse hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Maplewood Bar & Grill – This bistro specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Maplewood Bar & Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 2,295 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn & Suites Syracuse Airport - Liverpool by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maplewood Inn Syracuse Liverpool

Maplewood Syracuse

Maplewood Syracuse Liverpool

Maplewood Suites Extended Stay Hotel Liverpool

Maplewood Suites Extended Stay Hotel

Maplewood Suites Extended Stay Liverpool

The Maplewood Hotel Liverpool

Maplewood Suites Syracuse Airport

Holiday Inn Suites Syracuse Airport Liverpool

Maplewood Suites Extended Stay Syracuse/Airport

Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fresh coffee available anytime. Friendly staff and clean room
Stayed 1 night in Feb 2026

2/10 Terrible

Amber

Travelled with group
Disliked: Cleanliness, amenities
The room was dirty upon arrival!! Needed to request a room change. Urine in toilet with hairs on seat upon entry. Half drank cups of coffee and open water bottles and snacks were left were left throughout the room, and stains from cups on tables/ surfaces. Breakfast attendant was very rude and stared making the breakfast experience that I paid extra for very awkward and uncomfortable by shouting out across the area and having a bad attitude. When calling to speak to management about my experience.. note currently it's been 3+ days and no one has reached out to me by email or called me back. I've made several attempts (5) by phone and via email. I sent photos via email to the operations manager as well. Also these things were documented with the front desk staff at the hotel before leaving. Customer service and professionalism needs to be improved at this establishment. All of these are unnecessary things to experience when booking a hotel stay. I'd post the pictures for you if I could.. but there is no option here.
Stayed 1 night in Jan 2026

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities
Very nice staff
Stayed 1 night in Jan 2026

6/10 Okay

Stan

Travelled with partner
Overall okay experience. Room was decent. However there were dead bugs in the bathroom light fan. Comfortable beds and atmosphere
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very kind and helpful staff. Our room was above the bar and the music from the bar was fairly loud. Not sure that anything can be done about that.
Stayed 1 night in Jan 2026

8/10 Good

Anna, Elkhorn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed and great shower. Staff was friendly. Breakfast is not free but was able to get it covered since the pool/hot tub was out of order
Stayed 3 nights in Jan 2026

4/10 Poor

Cynthia

The pool and hot tub have been down. They canceled our reservation for us and sent you a reply that it was canceled waiting for my refund from Expedia.
Stayed 1 night in Jan 2026

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 1 night in Jan 2026

10/10 Excellent

Lenny

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pet and o was impressed with the room
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

MEGAN, Van Nuys

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean room, friendly staff, amazing hot tub and pool, restaurant on site, hotel shuttle available for the airport and other locations within 5 miles. I stayed on Christmas Eve and want to make it an annual tradition!
Stayed 1 night in Dec 2025

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason I booked this hotel was to use the pool and Hot tub. They were both broken down and the very nice desk person informed us upon arrival that they had been down for a whole week already and they have no idea when either would be fixed. There were pieces of wrapers on the floor next to the bed in our room, the bathroom door had clear sign of water damage and had swollen the door so when it rubbed to shut it scraped sawdust onto the floor and the toilet was wobbly and not sealed to the floor, you could see a shim under it! The Holiday in express used to stand for a quality hotel with exemplary amenities. I guess that's not the case any more. I wont be back
Stayed 1 night in Jan 2026

8/10 Good

Randy, Lisbon

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get breakfast or wine but hot tub was down but other than that great stay as always
Stayed 1 night in Jan 2026

10/10 Excellent

Ziunshai

Stayed 1 night in Jan 2026

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival we were disappointed because we booked this hotel for the pool and hot tub and we informed they were broke down and had been for a month !! This should have been conveyed when making reservation ! We were told we could cancel with full refund and go somewhere else ! Yeah right on a Fri afternoon in a major city Syracuse NY. Just disappointed! We had a leaking toilet but the staff was vey accommodating getting us a new room and with perks (bottle of wine and candy) the rooms are very nice and clean and accommodating! The breakfast was delightful one the best we had ! This is the second time in month we’ve booked with Expedia and have had problems!
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, a very nice place to stay!
Stayed 7 nights in Dec 2025

8/10 Good

Janice

Stayed 1 night in Dec 2025

4/10 Poor

Gloria

Travelled with family
Disliked: Amenities
Was looking forward to enjoy the pool and hot tub on new Year's Eve to relax before a flight but there was a sign saying pool closed.
Stayed 1 night in Dec 2025

10/10 Excellent

elisabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were very nice, they had a great restaurant and bar. The food was amazing for bar food. You must get the huge stuffed tater tots and chicken tenders. The pool was a bit cool but the hot tub was amazing. We did not pay for the breakfast so I can't say anything about it. The walk in shower was slippery. We got a room with a one plate stove , nice size fridge and microwave and sink. I really appreciated this as I brought my 3 grandkids. Don't hesitate to book you will not be disappointed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jean-philippe

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities
The suite was a nice space with the bed area, kitchenette, and sitting area. The room was very clean and the bed was very confortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying there with our 1 year old!
Stayed 2 nights in Dec 2025