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Palazzo Gilistro

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Reception
Deluxe Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated
Executive Room, 1 Bedroom | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Rooftop terrace
Deluxe Suite, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Via della Amalfitania, 12, Syracuse, SR, 96100
  • Place, Cathedral of Syracuse
    ‪2 min walk‬
  • Place, Piazza del Duomo
    ‪3 min walk‬
  • Place, Lungomare di Ortigia
    ‪5 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room, 1 Bedroom

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Bedroom

Superior Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | View from room

Family Suite, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed, Sea View

Junior Suite, 1 Queen Bed, Sea View | View from property

Junior Suite, 1 Queen Bed, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually decorated

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | View from room

Deluxe Suite, 1 Bedroom

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Palazzo Gilistro

Valet parking, dry cleaning and a 24-hour front desk are available at this smoke-free guesthouse. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Palazzo Gilistro offers 11 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Palazzo Gilistro's great location. During your stay, you're just a quick walk from Palazzo Lanza. You'll find features such as free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free continental breakfast offered
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Palazzo Lanza and Fountain of Diana
Free breakfast is available. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Palazzo Gilistro. For a fee, parking is available.

This Mediterranean Syracuse guest house is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast

Things to do

  • Billiards/pool table

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT089017A13Y9PF57V
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palazzo Gilistro Guesthouse Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Syracuse
Palazzo Gilistro Sicily/Syracuse
Palazzo Gilistro Syracuse
Palazzo Gilistro Guesthouse
Palazzo Gilistro Guesthouse Syracuse

Palazzo Gilistro Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 160 out of 177 reviews
Rating 8 - Good. 12 out of 177 reviews
Rating 6 - Okay. 2 out of 177 reviews
Rating 4 - Poor. 2 out of 177 reviews
Rating 2 - Terrible. 1 out of 177 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel in the perfect location!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , Great staffs
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great people. Great location.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was delightfully welcoming, attentive and friendly.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Olexiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and location! We will stay again when we return to Ortigia!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the old town, close to area attractions.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the centre, excellent choice of breakfast items, very reliable valet parking and comfortable bed.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely clean hotel. Super friendly staff as well. Was perfect as a base for exploring, we loved it
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Lovely rooms with nice happy hour and breakfast. Beautiful view of water from our room. Great location but difficult parking. Great walking location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel with the kindest staff. Great location
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Paula

We really enjoyed our stay at Palazzo Gilistro. The location was perfect. Right on one of the main streets
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view from our balcony. Cute little rooftop bar. Extremely friendly and helpful staff. Delicious simple breakfast and awesome coffee. Perfect location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Syracuse

Clean, comfortable stay in the heart of the Ortigia Island area of Syracuse. Helpful and friendly staff. Great breakfast and rooftop bar area. We coordinated with the hotel for valet parking which was helpful given density of the area and limited parking options. Convenient location with easy access to most of the key sites in the area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate. Airport shuttle was very convenient. Breakfast was perfect. Staff was amazing
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find

excellent room, location and staff!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel. Perfect location. Staff are very welcoming and friendly. They go out of their way to make your stay comfortable. Room very clean and well maintained. We stayed for ome week.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in the centre. The staff were wonderful. Breakfast superb. Great view from the balcony. Would recommend.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service Great location
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Valet parking was a snap. Room was big and comfortable. We had a room with a veranda. It was a great spot to watch sunset over the water.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot praise this hotel highly enough. Beautiful setting and large bedrooms. There is a welcome drink along with complimentary water/tea/coffee in the room. The staff were exceptional, friendly and incredibly informative.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this little hotel. We had such a great stay. The hotel is in a very central position in Oritigia. Great breakfasts and a very comfortable room with a balcony looking over one the the main pedestrian streets, but best of all was the team at the hotel who couldn't of been more helpful and welcoming. We hope to return some day.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very centric place to relax in the heard of Siracusa. Comfortable room, great staff and a yummy breakfast.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Luca

Liked: Cleanliness, amenities, property conditions & facilities
Very great location and the staff are very friendly and nice! The rooftop terrace was nice as well. The room was spacious, the washroom was big. Overall was great!
Stayed 2 nights in Jul 2025