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Hotel Murano

4.5 star property
VIP Access

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Photo gallery for Hotel Murano

Front of property – evening/night
Lobby
Interior detail
Golf
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1320 Broadway Plaza, Tacoma, WA, 98402
  • Place, Greater Tacoma Convention and Trade Center
    ‪3 min walk‬
  • Place, Pantages Theater
    ‪7 min walk‬
  • Place, Museum of Glass
    ‪10 min walk‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds, Accessible

View from room

Deluxe Room, 2 Double Beds, Accessible

8.6 out of 10
Excellent
(11 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(19 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll In Shower)

Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll In Shower)

  • 102 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Double Beds (Patron Club Two Double)

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Double Beds (Patron Club Two Double)

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed (Corner King)

Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed (Corner King)

7.4 out of 10
Good
(10 reviews)
  • 53 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Patron Club King Suite)

Superior Suite, 1 King Bed (Patron Club King Suite) | Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed (Patron Club King Suite)

  • 102 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 102 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | View from room

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(83 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(117 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Murano

Luxury hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Hotel Murano offers 319 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Murano's central location. During your stay, you're just a quick walk from Greater Tacoma Convention and Trade Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and comfy beds
  • Steps from Greater Tacoma Convention and Trade Center and 6 minutes on foot from Pantages Theater
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The luxury Hotel Murano also features a 24-hour fitness centre, concierge services, and a fireplace in the lobby. For a fee, parking is available.

This 4.5-star Tacoma hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to noon.
Bite – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
BAR960 – This lobby lounge only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BAR960
  • Bite

Things to do

  • 24-hour gym

Family friendly

  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 25.00 per person
  • Self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Murano Provenance Hotel
Hotel Murano Provenance Hotel Tacoma
Murano Provenance
Murano Provenance Tacoma
Hotel Murano Tacoma
Hotel Murano
Murano Tacoma
Murano Hotel Tacoma
Hotel Murano a Provenance Hotel
Hotel Murano Hotel
Hotel Murano Tacoma
Hotel Murano Hotel Tacoma

Hotel Murano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1647 out of 2767 reviews
Rating 8 - Good. 522 out of 2767 reviews
Rating 6 - Okay. 319 out of 2767 reviews
Rating 4 - Poor. 143 out of 2767 reviews
Rating 2 - Terrible. 136 out of 2767 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, are of the city is a little sketchy.
Stayed 6 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful views.
Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Travelled with partner
Disliked: Property conditions & facilities
bathroom sink didn't drain. toilet seat loose. room refrigerator defrosted and left a mess. asked for maintenance and it didn't get done
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with Friendly staff and lots of beautiful glass Sculptures and art.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views - wonderful service - loved the art work all over and a great old fashion :)
Stayed 2 nights in Sep 2025

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. I would have liked a microwave in the room, though.
Stayed 2 nights in Sep 2025

6/10 Okay

Regan

Stayed 1 night in Sep 2025

10/10 Excellent

jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Sep 2025

10/10 Excellent

Madisynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Maxie

Stayed 5 nights in Sep 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool architecture.
Stayed 2 nights in Sep 2025

2/10 Terrible

Hollie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Toxic smells

To be fair the hotel is supposedly going to be going through a renovation. This is good because everything was very outdated, in the room. Also noticed a bad musty, mildew smell in rooms (tried 3 rooms to find one that wasn’t). the a/c air filter has probably never been changed as every time I turned it on the smell that came out if it was pretty offensive. Perhaps the worst thing about the hotel was the artificial and toxic cologne smells in the lobby, elevators etc making it impossible to enjoy the communal areas or eat at the restaurant. It reminded me of the days of stepping into an Abercrombie & Fitch store. Totally overpowering smell that made you want to run for the hills. I feel bad for the hotel staff. Whatever they’re piping through their air vents is completely toxic, and bad for their health.
Stayed 3 nights in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, room comfort
Check in was easy. Parking is very expensive. I didn't see that listed in the description. $28 for one night. The room is fine. Nothing special. Kind of old and dingy. Bed is nice and comfortable. Stained carpet. Stained shower. No water bottles in room. Outdated furnishings. Kind of surprising after seeing how nice the lobby and other facilities are
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Really had a boring bad room. For the price it did not synch up. The wood ont eh desk looked like a college dorm room. The bar downstairs was nice, but there is no rooftop bar overlooking the bay. I could hear street noise in my 5th floor room. I would not give them another chance.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Bartender Adam was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

RANDALL S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in Sep 2025

6/10 Okay

Tori

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is beautiful when you walk into the lobby. There's a gorgeous bar that is never attended. No, one serves you at all. They don't have a spa or a pool, and all the rooms literally look like they are the same ones from 1980 when they built the hotel. There's water spots everywhere. The bed is lumpy. Most of the things in the room don't work. I had to be switched to another room. Because my phone and my AC didn't work.
Stayed 2 nights in Sep 2025

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and spacious bedroom
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually left the hotel and did not stay the night. A combination of a very peculiar smell pervasive not only in the common spaces and our room. The room was tiny, smelly and ill equipped -There was very little lighting in the room and a TV that had perhaps been hit - leaving 10s of vertical lines so that didn't even provide a distraction. My card was charged for incidentals- but there was nothing to purchase in the room- but given the clientele in the common spaces it was probably more like a damage deposit. I travel to Tacoma at least weekly to see my grandchild and was thinking I could stop commuting if this was comfortable. Nope. And as a gold member of Expedia I expected better. When I went to the front desk to let the clerk know we weren't staying she shrugged her shoulders and didn't ask anything about why And there were signs on the lower doors saying they would be locked at night and to walk to the front- but they weren't ever locked. Not great in a neighborhood experiencing people with mental illness close by- heartbreaking. I knew I would lose the night's rental fee- I assume I will not be charged for incidentals but haven't received the promised email with my folio/receipt But the condition of the hotel combined with a lack of customer service is just inexcusable. We stayed because of the Art connection but I also know the Marriott is down the street and provides a much more consistent customer service experience - disappointing
Stayed 1 night in Sep 2025