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Aparthotel

Residence hoteliere l'Escale

3.0 star property

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Photo gallery for Residence hoteliere l'Escale

Apartment, Kitchenette | View from room
Lobby lounge
Front of property
Lobby lounge
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Hot tub
  • Free airport shuttle
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

View in a map
Route Sebta, KM17, Marina Smir, Allyene, 93200
  • Place, Smir Water Park
    ‪1 min walk‬
  • Place, Kabila Beach
    ‪1 min drive‬
  • Place, Cabo Negro Royal Golf Club
    ‪16 min drive‬
  • Airport, Gibraltar (GIB)
    ‪175 min drive‬

Room options

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Premium bedding, in-room safe, cots/infant beds, rollaway beds

Apartment, Kitchenette

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Bedroom, Kitchenette

Premium bedding, in-room safe, cots/infant beds, rollaway beds

Studio, 1 Bedroom, Kitchenette

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Residence hoteliere l'Escale

Family beach fun and 2 indoor pools
Guests at this beach aparthotel will appreciate convenient on-site amenities such as a children's pool and a playground. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a flat-screen TV with satellite channels. Added amenities include room service, premium bedding and a coffee/tea maker. Limited housekeeping is available.
Residence hoteliere l'Escale offers 192 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchens or kitchenettes with fridges, stovetops, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. 21-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

A golf course and a water park (surcharge) with waterslides are featured at the aparthotel. 2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Residence hoteliere l'Escale, you're just a quick walk from Smir Water Park. Free WiFi in public areas, free self-parking and free airport pick-up service are available. Built in 2016, this comfortable aparthotel has 192 apartments over 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast offered for a fee
  • Splash around at the water park with a waterslide or swim in the outdoor and 2 indoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course and a playground
  • Steps from Smir Water Park and 11 minutes on foot from Kabila Beach
  • Free airport pick-up shuttle service
There's a coffee shop/cafe on site. WiFi is free in public spaces. Residence hoteliere l'Escale offers its guests a golf course, a water park (surcharge), and 2 indoor swimming pools. A free shuttle from the airport to the hotel is free (available 24 hours). An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Residence hoteliere l'Escale. Free self parking is available.

This 3-star Allyene aparthotel is smoke free.

Guests can enjoy continental breakfast for a fee.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • 2 indoor pools
  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour free airport pick-up shuttle
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Cot: EUR 20 per night
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Refrigerator

Dining

  • Continental breakfast available for a fee: EUR 6 for adults and EUR 3 for children
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: EUR 20 per night

Bathroom

  • 1 private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (limited availability)
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool
  • Golf course
  • Water park
  • Waterslide
  • Ecotours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 192 units
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 6 for adults and from EUR 3 for children
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Residence hoteliere l'Escale offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Residence hoteliere l'Escale.

Property is also known as

Residence hoteliere l'Escale Aparthotel Allyene
Residence hoteliere l'Escale Aparthotel
Residence hoteliere l'Escale Allyene
Resince hoteliere l'Escale ye
Hoteliere L'escale Allyene
Residence hoteliere l'Escale Allyene
Residence hoteliere l'Escale Aparthotel
Residence hoteliere l'Escale Aparthotel Allyene

Reviews

Residence hoteliere l'Escale Reviews

7.6

Good

8.2/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities
Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

Reviews

4/10 Poor

Joyce

Liked: Cleanliness, room comfort

A shame

The place over all was magnificent the staff were absolutely amazing. It was clean well maintained had a water park and midway rides but there was a horrible sewer smell coming from the bathroom that permiated everything. We had to sleep with the bathroom door closed with the fan on and all the windows open and bedroom door closed
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent all around and we had a great time! The staff was accommodating and made sure we were fully pampered. Shout out to the owner Mr. Lotfi whose impressive sense of hospitality will have me returning soon!
Stayed 2 nights in May 2021

8/10 Good

Amr

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Staycation at Smir Park

Overall It was good staycation with my family. However, the service need some improvement such as the cleaning services, provide porter service to help with the luggage. By the way this is the second time that i come to same hotel because its location, the flats are spacious and well equipped, and very very family friendly. Special thanks to Mr. Loutfi and his team for their support during our stay.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 24 nights in Jul 2019

4/10 Poor

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet issues

The place was beautiful but they had no WiFi. Kept being told they are fixing it. Found out it was broken for over a week. For the cost to stay not having WiFi is ridiculous. This is suppose to be a five star resort. The gas station had WiFi?????
Stayed 2 nights in Jul 2019

8/10 Good

vanesa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenza

Travelled with family

Pa mal

Sejour bien
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveller

Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Appartement bien équipé, petite superette dans la résidence tres pratique. Par contre le menage n'est pas fait tres souvent, dommage !! Bel endroit proche de la plage et de l'aquapark, Par contre pas de remise comme le stipule la residence pour pouvoir avoir accès à Aquapark. Séjour qui ne sont pas remboursable en cas d'annulation. Dommage..
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Nous avons passer un très bon séjour le personnels et le directeur sont à l écoute du client leurs gentillesse nous a toucher grand merci à tout l équipe de la résidence l escale👏👏. petit bémol sur les place de parking .
Stayed 4 nights in Aug 2019

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très Belles Piscines et des appartements spacieux

Très beau complexe récemment rénové et bien entretenu avec de belles piscines à 5mn de la mer et d'un complexe de jeu d'animation pour les enfants et adulte... Le staff est très professionnel et fait tout ce qu'il peut pour vous rendre service...
Stayed 1 night in Apr 2019

10/10 Excellent

Asmae

Très satisfaite de notre séjour à la residence l'hoteliere l'escale. Bon accueil établissement propre et les apparts hotel spatiaux et très fonctionnel.
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doe ik nooit meer... de hygiëne is ver te zoeken jammer genoeg...
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Bon Séjour, Réception a voir!!!

D'abord je tiens a remercier fortement le responsable de la réservation, très serviable, gentil et capacité de résoudre le problème dans la minute. Par contre les réceptionnistes vraiment ont besoin de formation et de stages dans autres établissements avant de les recruter, un certain Monsieur " Badr" vraiment ne mérite pas être en Front office " pas de sourire, il vous regarde pas quand vous lui adresser la parole, un peu agressive et " rude"... les femmes de chambres sont excellentes et la responsable d’étage efficace aussi. Le maitre nageur de la piscine des enfants très très gentil toujours souriant et serviable, a l’année prochaine...
Stayed 1 night in Aug 2018

8/10 Good

Latifa

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

mina, NRW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfortabeles Appartement in Strandnähe

Urlaub 2018 in Marokko mit Zwei Kinder. Schöne und sauberer Anlage. Der Pool ist etwas zu klein, da sich aber unmittelbar in der Nähe ein Aquapark und der Strand befindet was das völlig ausreichend. In der Anlage waren hauptsächlich einheimische was aber sehr gut war so hat man auch Kontakt und auch Tipps bekommen. Essen kann man in der nächsten Kleinstadt sehr gut und günstig, fünf Minuten mit einem Taxi zwischen 3€ und 6 € haben wir bezahlt.
Stayed 14 nights in Jul 2018

6/10 Okay

Jorge Alberto

Valdra la pena cuando hayan terminado los arreglos

El hotel estaba en mantenimiento. Lo reservamos por la pileta y estaba vacia. Nos dieron un solo jabon para dos personas para tres dias. No limpian, solo cambian toallas.
Stayed 2 nights in Apr 2018

8/10 Good

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错的酒店

酒店的位置在大海边，阳台就能看见大海，这里的位置好像比较偏僻，不过都是各种大型酒店和度假村，应该是环境比较好，因为是公寓式的酒店，所以里面有厨房，有锅子和厨具可以自己煮饭吃，但是要买菜的话要开车10分钟去旁边的集市，餐厅都在集市附近，前台服务不错，房间也蛮干净的，旁边有配套的水上乐园，夏天的人应该挺多的，估计我们来的时间不对，好像整个酒店没几个人，晚上空荡荡，不过酒店还是不错的，推荐
Stayed 1 night in Feb 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A recommander !

L'hôtel est vraiment agréable, très propre et bien les chambres sont bien équipées ! Le personnel y est accueillant et souriant. Nous le recommandons fortement !
Stayed 1 night in Jan 2018

10/10 Excellent

habboubi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon moment de repos en famille

Bonjour notre séjour à été excellent, dommage ma fille n'a pas pu se baigner dans la belle piscine parce qu' il faisait froid sinon rien à dire appartement propre spacieux endroit très calme très belle vue sur la méditerranée depuis le balcon merci hotels.com
Stayed 3 nights in Nov 2017