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Chateau Resort & Conference Center

3.0 star property

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Property grounds
Property grounds
View from property
View from room
Full breakfast for a fee on weekends

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
475 Camelback Road, Tannersville, PA, 18372
  • Place, Aquatopia
    ‪14 min walk‬
  • Place, Camelback Ski Area
    ‪19 min walk‬
  • Place, Camelbeach Mountain Waterpark
    ‪2 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Queen Beds

7.0 out of 10
Good
(48 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountainside Superior King Room

Mountainside Superior King Room | Desk, iron/ironing board, free WiFi, bed sheets

Mountainside Superior King Room

7.6 out of 10
Good
(27 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft, 1 King Bed with Sofa bed

Superior Loft, 1 King Bed with Sofa bed | Living area | 32-inch flat-screen TV with satellite channels, TV

Superior Loft, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(25 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds

7.6 out of 10
Good
(57 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Resort & Conference Center

This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Weekly housekeeping is available.
Chateau Resort & Conference Center offers 152 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Tannersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Fridges and change of towels can be requested. Housekeeping is provided on a weekly basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Chateau Resort & Conference Center's great location gets high marks from our customers. During your stay, you'll be within walking distance of Aquatopia. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekends for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include 8 meeting rooms, a conference centre and a lift
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Aquatopia and a few minutes from Camelback Ski Area
  • Pets welcome for a fee (restrictions apply)
Chateau Resort & Conference Center offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 17000 square feet (1579 square metres) and includes a conference centre. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Chateau Resort & Conference Center. Free self parking is available.

This 3-star Tannersville hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:30 AM and 11:00 AM.
Chateau Resort & Conference Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Weekend full breakfast available 7:30 AM to 11:00 AM for a fee: USD 3 to 15 for adults and USD 6 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 8 meeting rooms
  • Conference centre (17,000 square foot of space)

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15 for adults and USD 6.00 to 15.00 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 26 May and close on 05 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chateau Resort
Chateau Resort Tannersville
Chateau Tannersville
Chateau Resort And Conference Center
Chateau Hotel Tannersville
Chateau & Conference Center
Chateau Resort & Conference Center Hotel
Chateau Resort & Conference Center Tannersville
Chateau Resort & Conference Center Hotel Tannersville

Chateau Resort & Conference Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 118 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Amenities
The rooms are a little rundown and in need of some revamping. We had 4 people staying in the room with only 3 sets of towels so I had to ask for more towels. The tv when turned on was all “snow” when turned on. I had to ask the attendant to help when the towels were delivered. When we arrived the elevator was out of order and we had to use the stairs and carry our luggage up. Those stairs had the very warn carpet held together with duck tape. The next morning we had the buffet breakfast. They were very understaffed. The food, drinks, cups, utensils all ran out and we had to wait around waiting for everything to be restocked. The juices never were. There wasn’t even any water.
Stayed 1 night in Jan 2026

8/10 Good

Magdalene

Travelled with family, Travelled with group
Liked: Amenities
Great view.
Stayed 1 night in Jan 2026

4/10 Poor

Brittany

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Both elevators were broken, the ac/heat was so noisy we had to turn it off or it would keep us up all night. The lock on the room door is broken, so it would not always work. Around 10am every morning there would be a super loud rumbling below our room. We were denied food in the restaurant before it officially closed.
Stayed 2 nights in Jan 2026

4/10 Poor

sung

Travelled with family
Disliked: Cleanliness, amenities
The room and bathroom were outdated and not properly cleaned. The hairdryer had what appeared to be blood stains, and there was a water bottle left on the floor. We stayed on the 4th floor, and because the elevator was out of order, we had to use the stairs, which were very dirty.
Stayed 2 nights in Jan 2026

2/10 Terrible

Anton

Liked: Cleanliness
It seemed to me that the receptionist did not really like visitors from other countries who speak English poorly, did not answer questions, instead of two nights she gave us a room for one night and said that she didn't see another booking, which makes her incompetent or intentio. I don't accept this attitude towards myself. We also asked for a room with a view of the mountains, which she simply paused and initially wanted to accommodate us on the second floor, although the reservation was 4, в итоге номер был с видом на лес и в нем пахло старостью
Stayed 1 night in Jan 2026

2/10 Terrible

Maya

Stayed 2 nights in Jan 2026

10/10 Excellent

Jabril

Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk girls are the best😄
Stayed 4 nights in Dec 2025

10/10 Excellent

Lensay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice staff
Stayed 2 nights in Jan 2026

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Jan 2026

6/10 Okay

Gary

Liked: Staff & service, amenities
I’m a coffee drinker n two pods did not satisfy my appetite Tv kept freezing up so watching tv was not good
Stayed 1 night in Jan 2026

6/10 Okay

Matthew

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
We were given access to someone elses room by accident.
Stayed 2 nights in Jan 2026

10/10 Excellent

traey

Was wonderful
Stayed 1 night in Jan 2026

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
After receiving our keys and going to our floor, we went straight down to the front desk and requested a new floor and room. The third floor didn’t just smell of weed, you would get high just off the amount of second hand smoke. After receiving a new room, we find that the smoke detectors are covered in plastic, blood stain on the wall, water damage across the ceiling in multiple spots, dark brown mystery stains all over the curtains, the shower is beyond disgusting and has rusting rails, and more. If it wasn’t for the fact that no where else has openings, we would have left in a heart beat. THIS IS NOT A SAFE PLACE FOR FAMILIES. I want to know how the health department hasn’t yet shut this place down.
Stayed 1 night in Jan 2026

6/10 Okay

sarinya

Travelled with family
Old
Stayed 2 nights in Dec 2025

6/10 Okay

Deepak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
please fix the bedbugs
Stayed 1 night in Dec 2025

8/10 Good

Christian

Stayed 1 night in Jan 2026

8/10 Good

Fred

Stayed 2 nights in Jan 2026

10/10 Excellent

Brandon

Travelled with family
Liked: Amenities, property conditions & facilities
Great stay! Clean, comfortable rooms and friendly staff. Perfect location in the Poconos—would definitely come back!
Stayed 1 night in Dec 2025

4/10 Poor

Emily

Staff is great but the place is not as clean as it once was. The refrigerator was filthy, the games are always taking the kids money in the arcade. There was an old birthday cake by the lock room near the pool. Just rotting away. $209 with dog fee I paid was a lot for not getting much at all. No microwave in the room, brought food for the kids and couldn’t warm it up. Think they have one for the entire resort by the front desk. We put our drinks in the fridge only to wake up and everything be hot, it wasn’t plugged in. The TV barely worked, my partner kept trying to fix it so the kids can watch something before bed. Oh and the toilet didn’t flush, partner fixed that too. Used to be my favorite place to stay :(
Stayed 1 night in Jan 2026

8/10 Good

shalini

Travelled with family
Room was clean but needs a lot of upgrades. Door dob on closet was falling off, the carpet had torn areas by the door, the curtain had lots of tears. Besides that, the hotel was close to camelback for the skiing and snow tubing. Paid buffet breakfast was decent with enough options to choose from. Would recommend if you overlook certain things and just need to stay for the location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

6/10 Okay

Jordan

Stayed 2 nights in Jan 2026

6/10 Okay

Jeff

Travelled with family, Travelled with family and small children, Travelled with pets
A bit challenging during breakfast. Food ran out. Eggs, French toast bacon.
Stayed 2 nights in Jan 2026