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Aparthotel

Capri On Pilot Bay

4.0 star property

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Photo gallery for Capri On Pilot Bay

BBQ/picnic Area
On the beach
Business Studio, 1 Queen Bed | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Exterior
Superior Apartment, 2 Bedrooms, 2 Bathrooms | Living area | Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
5 The Mall Street, Tauranga, 3116
  • Place, Mount Maunganui
    ‪3 min walk‬
  • Place, Mount Hot Pools
    ‪3 min walk‬
  • Place, Maunganui Beach
    ‪5 min walk‬
  • Airport, Tauranga (TRG)
    ‪8 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Family Apartment, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms, 2 Bathrooms

Superior Apartment, 2 Bedrooms, 2 Bathrooms | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Superior Apartment, 2 Bedrooms, 2 Bathrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Studio, 1 Queen Bed

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Small Two-bedroom Apartment

Small Two-bedroom Apartment | Living area | Flat-screen TV

Small Two-bedroom Apartment

  • 40 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Business Studio, 1 Queen Bed

Business Studio, 1 Queen Bed | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Business Studio, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Capri On Pilot Bay

Guests of this beach aparthotel will appreciate convenient on-site amenities such as a fitness centre or barbecue grills. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a coffee/tea maker.
Capri On Pilot Bay offers 16 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Tauranga aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels.

Recreational amenities at the aparthotel include a fitness centre and a seasonal outdoor pool.
During your stay at Capri On Pilot Bay, you're just a quick walk from Mount Maunganui. Free WiFi in public areas, free self-parking and a gym are available. Built in 1999, this upmarket aparthotel has 16 apartments over 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Steps from Bay of Plenty and Pilot Bay Beach
Capri On Pilot Bay offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Capri On Pilot Bay also features barbecue grills and laundry facilities. Free self parking is available.

This 4-star Tauranga aparthotel is smoke free.

Property amenities

Beach

  • On the beach

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Outdoor areas

  • Barbecue grill

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 16 units
  • 2 floors
  • 3 buildings
  • Built in 1999
  • Electric car charging station

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM

Early check-in subject to availability

Early check-in fee: NZD 40

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: NZD 40

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM

Front desk staffed during limited hours

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 40 (subject to availability)
  • Late check-out fee: NZD 40 (subject to availability)
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 8 AM - 6 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in April.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Capri Pilot Bay Apartment Mount Maunganui

Capri Pilot Bay Apartment

Capri Pilot Bay Mount Maunganui

Capri Pilot Bay

Capri On Pilot Bay Tauranga

Capri On Pilot Bay Aparthotel

Capri On Pilot Bay Aparthotel Tauranga

Capri On Pilot Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 232 reviews
Rating 8 - Good. 77 out of 232 reviews
Rating 6 - Okay. 13 out of 232 reviews
Rating 4 - Poor. 6 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay. We had a 2 bed apartment, with views along the drive to the bay. Everything was extremely clean, a well equipped kitchen, and very good aircon in the lounge. We also had a garage allocated. Location is excellent, with the bay across the road from the hotel, a two minute stroll to the Pacific, and several cafes just around the corner. About 10 minutes walk to the main shopping/dining area with plenty of restaurants if you want to eat out. The only minor disappointment was the pool, which is a lot smaller than the photo suggests, and is shared with the apartments behind. That said, we would have no hesitation in stopping here again, or recommending to amyone else.
Stayed 6 nights in Feb 2023

10/10 Excellent

Natasha

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Awesome place to stay!!
Stayed 7 nights in Jan 2023

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about our stay at Capri. Our host at check-in was absolutely lovely and the place was awesome. We'll be back for sure.
Stayed 1 night in Nov 2022

6/10 Okay

Tania

Travelled with partner
Liked: Amenities
The location was brilliant. The apartment is a little run down. Duck tape fix on black vinyl dining chairs, drier door broken, basin grimy and we ran out of hot water when I washed my hair, hubby had a cold shower! Stayed there before but in an apartment I think privately owned and rented which was much nicer.
Stayed 6 nights in Sep 2022

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

LIN

Liked: Amenities, property conditions & facilities
Lovely stay. Apartment was lovely and clean and we enjoyed the peace and quiet Reco.mend
Stayed 2 nights in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great location excellent facilities with all the Sky channels
Stayed 1 night in Jun 2022

6/10 Okay

Robyn

Travelled with partner
Noisy neighbours which would have been dealt with better had the managers been onsite
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

stephanie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Check in was very easy and great communications with the owners.
Stayed 2 nights in May 2022

2/10 Terrible

isabel

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No internet in the room - despite making reception aware of the issue nothing was fixed. I missed a very important international zoom meeting because of no internet. I also asked for a spare set of sheets so I could change the bed when my son slightly wet the sheets. Reception said that they were not a service station and I would be charged for these sheets. Floor downstairs was concrete and very cold - even in autumn. We were not aware of heaters available in the room, but when found both heathers were broken. A great locations but reception and internet was deplorable.
Stayed 6 nights in Apr 2022

6/10 Okay

Lynette

Travelled with family
Enjoyed the beautiful pool and gym area. No cleaning products or cloths for any spills. Dust under the beds and skirting boards. Bathroom shower drain very dirty and blocked. Staff were lovely
Stayed 3 nights in Apr 2022

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, walking distance to everything. Very handy.
Stayed 4 nights in Apr 2022

10/10 Excellent

Nalisha

Liked: Cleanliness, amenities, property conditions & facilities
AMAZING PLACE! close to everything! would stay here again!
Stayed 2 nights in Apr 2022

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, room comfort

Lovely place to stay

Lovely place to stay, clean ad well appointed Onsite parking and within walking distance to beach and town
Stayed 2 nights in Apr 2022

10/10 Excellent

William

Liked: Cleanliness, room comfort

Very enjoyable

Great location and friendly and courteous personnel. Exceeded our expectations.
Stayed 2 nights in Mar 2022

10/10 Excellent

Corrie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What a fabulous weekend!!! Surrounding properties were quite noisy at times, and could be heard clearly from the main bedroom Excellent communication from the property managers and a pleasant farewell Would definitely recommend 😊
Stayed 2 nights in Mar 2022

10/10 Excellent

richard

Stayed 1 night in Feb 2022

2/10 Terrible

Callum

Business traveller
There was no one in reception and they didnt answer the phone so I could nit get a key and I had to find another accomodation
Stayed 1 night in Feb 2022

8/10 Good

Jan

Liked: Cleanliness
Stayed 3 nights in Feb 2022

10/10 Excellent

vaughan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

10/10 Excellent

Charleen

Liked: Cleanliness, room comfort
Upstairs
Kitchen
View to bay
View from deck so close to The Mount!
Stayed 3 nights in Dec 2021

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and easy, staff were very welcoming and respectful.
Stayed 1 night in Jan 2022

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