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Aparthotel

Pacific Palms Resort

3.5 star property

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Photo gallery for Pacific Palms Resort

Garden view
Reception
Iron/ironing board, cots/infant beds, free WiFi, bed sheets
Iron/ironing board, cots/infant beds, free WiFi, bed sheets
Outdoor pool, open 8 AM to 9 PM, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View in a map
21 Gravatt Road, Tauranga, Bay of Plenty, 3118
  • Place, Papamoa Beach
    ‪11 min walk‬
  • Place, Wairakei Reserve
    ‪2 min drive‬
  • Place, Gordon Spratt Reserve
    ‪2 min drive‬
  • Airport, Tauranga (TRG)
    ‪10 min drive‬

Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

One Bedroom Apartment

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 43-inch flat-screen TV with satellite channels

Two Bedroom Apartment

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Apartment with Sofa Bed

43-inch flat-screen TV with satellite channels

Two Bedroom Apartment with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment

Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Three Bedroom Apartment

  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Three Bedroom Apartment with Sofa Bed

43-inch flat-screen TV with satellite channels

Three Bedroom Apartment with Sofa Bed

  • 100 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa

Three Bedroom Villa | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Three Bedroom Villa

  • Garden view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Single Beds

View all photos for Two Bedroom Deluxe Apartment

Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Two Bedroom Deluxe Apartment

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Tasman Holiday Parks - Papamoa Beach
Papamoa Beach
  • Pool
  • Parking included
  • Free Wi-Fi
  • Business services
4.7 out of 5, Exceptional, 468 reviews
The price is €54
includes taxes & fees
10 May - 11 May
Tasman Holiday Parks - Papamoa Beach

About this property

Pacific Palms Resort

Along with an outdoor pool, this aparthotel has a hot tub and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, laundry facilities and a garden are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle. Weekly housekeeping is available.
Pacific Palms Resort offers 28 accommodations with washers/dryers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a weekly basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pacific Palms Resort, you'll be within walking distance of Papamoa Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available. Built in 2000, this comfortable aparthotel has 28 apartments over 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include luggage storage
  • On-site recreation includes an outdoor tennis court
  • 14 minutes on foot from Papamoa Beach and a 3-minute drive from Wairakei Reserve
Pacific Palms Resort offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a hot tub. WiFi is free in public spaces. The family-friendly Pacific Palms Resort also features barbecue grills, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tauranga aparthotel.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Fenced pool
  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage and a carport

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Cot: NZD 10 per night
  • Highchair

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 30 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • CD player

Outdoor areas

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • Near the airport
  • Near the ocean

Things to do

  • Children's pool
  • Outdoor tennis court
  • Hiking/biking trails nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • 2 floors
  • 28 units
  • 6 buildings
  • Built in 2000
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per night.
  • Cots (infant beds) are available for NZD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 9:00 PM and 8:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10 per night
  • Rollaway bed fee: NZD 30 per night
  • High chair fee: NZD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 9 PM
  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Pacific Palms Resort Tauranga
Pacific Palms Tauranga
Pacific Palms Resort Papamoa Beach
Pacific Palms Papamoa Beach
Pacific Palms Resort Tauranga
Pacific Palms Resort Aparthotel
Pacific Palms Resort Aparthotel Tauranga

Pacific Palms Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 115 reviews
Rating 8 - Good. 33 out of 115 reviews
Rating 6 - Okay. 4 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, spacious rooms, great pool area, quiet and great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

SONY

Stayed 2 nights in Dec 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities
Spacious unit, lots of amenities
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay. Great staff, great atmosphere, 5 stars
Stayed 2 nights in Oct 2025

8/10 Good

Cardell

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, room comfort
The staff was very cheery , happy and accomadating.Big thumbs up. Unit was beautiful and clean only thing was the dish washer had a really bad smell. However the bed in the main room was so uncomfortable as it was hard an lumpy and i woke with asore back and neck, so we had to sleep in the other bedroom which was much better. Other than those things i would definitely recommend this to stay and would absolutely return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loveky property with a true resort feeling & amenities. Very friendly & helpful staff. Its location is fantastic.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, room comfort

Great Family Getaway

Nice Manager, Clean and Roomy. Apartment looking a bit tired. Beautiful Pool, Spa, bbq area with Tennis courts was great for family, handy to shops and food outlets.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very nice place to stay. The 2 bedroom apartment was very spacious, and satisfied all our requirements. So close to all the local shops so very easy to get supplies. Unfortunately no time to try the pool or spa, but would have liked to. Would happily stay again
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort

Lovely place, lovely people. Highly recommend

The property is in a good condition, slightly dated but beautiful and comfy. The room we stayed in was well laid out, and very nice for a family visit. Overall a fantastic place to stay but absolute cherry on top was the service. The management are so kind, and thoughtful. I left them a pack of lollies to say thanks because after a previous bad experience somewhere else they really made up for it.
Stayed 2 nights in Jun 2025

6/10 Okay

Andy

Liked: Cleanliness
It is a very nice property overall. The apartment i stayed in was nice, clean and tidy. Starting to look dated much like other rooms ive stayed in here. The bathroom paint on the ceiling needs serious attention. Flaked and not a good look. The wallpaper as well ripped in small places. If this place allows the standards to slip any further, they may wish to think about lowering the cost of accommodation.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

rodney

Stayed 1 night in Mar 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Large but slightly dated home was clean and comfortable. For the price, I was not impressed with the peeling ceiling in the bathroom or that some of the dishes were not completely clean, but the rest of the home was nice with a lovely patio and was across from the pool. The grounds had beautiful landscaping and the pool was nice. Close to restaurants and shopping with pak n save close for dining in options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, amenities
Fantastic, comfortable, and a very pleasant host. Thank-you.
Stayed 1 night in Dec 2024

8/10 Good

Sharlene

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Norm

Liked: Cleanliness, property conditions & facilities
Close to the beach
Stayed 3 nights in Nov 2024

10/10 Excellent

sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. Good enough for us to take our daughters away for a night . Andy was very nice in reception and very helpful. Close to the mount and beach
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, relaxing and close to everything.
Stayed 2 nights in Nov 2024

4/10 Poor

Chris, Auckland

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Old and dated, maybe the worst bed I have ever slept in, so uncomfortable and my room was close to the main road so loud cars bikes all night long
Stayed 1 night in Nov 2024

10/10 Excellent

Ajantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Estelle

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great! Will defintely stay again
Stayed 2 nights in Aug 2024