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Vitalhotel Kaiserhof

4.0 star property

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Photo gallery for Vitalhotel Kaiserhof

Sauna
Terrace/patio
Exterior
Junior Studio Suite | Living area
Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

View in a map
Albrecht-Dürer-Weg 9, Telfs, Tirol, 6100
  • Place, Seefeld Ski Area
    ‪1 min walk‬
  • Place, Lake Wildsee Beach
    ‪5 min drive‬
  • Place, Rosshuette Cable Car
    ‪7 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪22 min drive‬

Room options

View all photos for Standard Room, Mountain View

Standard Room, Mountain View | In-room safe, desk, laptop workspace, free WiFi

Standard Room, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | In-room safe, desk, laptop workspace, free WiFi

Deluxe Room, Mountain View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Junior Studio Suite

Junior Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

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About this property

Vitalhotel Kaiserhof

Hot springs hotel connected to the convention centre in Telfs with a full-service spa
Enjoy direct access to the slopes and an indoor pool at Vitalhotel Kaiserhof during the winter, and return in the summer for a round at the hotel's golf course.
Vitalhotel Kaiserhof offers 20 accommodations with a safe. This accommodation offers separate sitting areas and includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.
Guests can play rounds at the 27-hole golf course. In addition to an indoor pool, other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vitalcenter. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at Vitalhotel Kaiserhof, you're connected to the convention centre and just a quick walk from Seefeld Ski Area. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with deep-tissue massages at Vitalcenter
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a golf course, ski-in/ski-out access and golf lessons
  • Steps from Seefeld Ski Area and 9 minutes on foot from Moeserer Lake
  • Dogs welcome for a fee
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the on-site golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

This 4-star Telfs hotel is smoke free.

Vitalhotel Kaiserhof has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 27-hole golf course
  • Bicycle storage
  • Bicycle tours
  • Cross-country skiing
  • Designer stores
  • Downhill skiing
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing

Family friendly

  • High chair
  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (65 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Food and drink

  • Champagne service

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 2 November and 19 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.
  • Cots (infant beds) are available for EUR 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 35.0 per night
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Vitalhotel Kaiserhof Hotel
Vitalhotel Kaiserhof Telfs
Vitalhotel Kaiserhof Hotel Telfs

Reviews

Vitalhotel Kaiserhof Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

Reviews

2/10 Terrible

Jade

Na
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We ask for a room for 4 people and we get a tiny room. And 3 beds They told us that they change it but they didn’t do anything! We asked 5 times they ignored us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ida Marie

Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Niels

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikke styr på noget

Havde ikke noget værelse trods reservation 4 måneder før ankomst. Fandt anden overnatning til os, hvor de kunne fortælle, at det var 5. elker 6. gang indenfor en uge, det var sket. Virkede rodet og personen i receptionen virkede totalt forvirret og gav indtryk af ikke at have styr på noget som helst
Stayed 2 nights in Jul 2025

10/10 Excellent

yunjeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dinesh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Leonardo

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet var rent och mycket mysigt. Reste med familjen och personalen var tillmötesgående och trevliga. Frukosten var inte särskilt stor men absolut tillräcklig.
Stayed 1 night in Jul 2024

8/10 Good

Kim Erlend

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Angel Moro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que llames a un establecimiento para notificar a la hora que llegaras y que te contesten que la reserva que tienes no es para ese dia y que no quedan habitaciones en el hotel no es una experiencia agradable
Stayed 2 nights in Jul 2024

8/10 Good

Sofia

Stayed 1 night in Jul 2024

4/10 Poor

Fredrik

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Besviken

Trasig duschkabin som inte var ren. Flagnande färg på balkongräcket. Gamla heltäckningsmattor. Toalett som saknade handfat. Fick ta i handtaget på toaletten och gå in i duschrummet för att tvätta händerna. Utsikten var fin. Frukost ok ej mer. Överpris för vad man fick.
Stayed 1 night in Jul 2024

8/10 Good

May Britt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dropby

Really good service. Nice area.
Stayed 2 nights in Jul 2024

2/10 Terrible

Lene

Travelled with family
Disliked: Cleanliness, staff & service

Kedeligt hotel

Trist og nedslidt hotel med virkelig kold pool De taler dårlig Engelsk De havde kun menukort på østrisk og ingen hjælp til oversættelse så vi kørte et andet sted for at spise aftensmad Morgenmaden var ikke særlig spændende Det eneste der var fantastisk var udsigten
Stayed 1 night in Jun 2024