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Hotel y Restaurante El Ciruelo

4.0 star property

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Photo gallery for Hotel y Restaurante El Ciruelo

4 Suite Max with Fountain and Mountain View - Pet Friendly | Premium bedding, down duvets, Select Comfort beds, minibar
Interior
Reception
6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Spa

Explore the area

View in a map
17 Av. Ignacio Zaragoza Santisima, Tepoztlán, MOR, 62520
  • Place, Artisan Market of Tepoztlán
    ‪3 min walk‬
  • Place, Ex-Convent of the Nativity
    ‪3 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)

Room options

View all photos for 1 Suite Francisca with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

1 Suite Francisca with Fountain and Mountain View - Pet friendly

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Suite María with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

2 Suite María with Fountain and Mountain View - Pet friendly

  • Sleeps 3
  • 1 King Bed

View all photos for 3 Suite Federica with Fountain and Mountain View - Pet friendly

Premium bedding, down duvets, Select Comfort beds, minibar

3 Suite Federica with Fountain and Mountain View - Pet friendly

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Suite Max with Fountain and Mountain View - Pet Friendly

4 Suite Max with Fountain and Mountain View - Pet Friendly | Premium bedding, down duvets, Select Comfort beds, minibar

4 Suite Max with Fountain and Mountain View - Pet Friendly

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for 5 Suite Diego with jacuzzi and mountain view

5 Suite Diego with jacuzzi and mountain view | Terrace/patio

5 Suite Diego with jacuzzi and mountain view

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for 6 Suite Joaquín with jacuzzi and mountain view

6 Suite Joaquín with jacuzzi and mountain view | Terrace/patio

6 Suite Joaquín with jacuzzi and mountain view

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for 7 Suite Sofía with jacuzzi and mountain view

7 Suite Sofía with jacuzzi and mountain view | Terrace/patio

7 Suite Sofía with jacuzzi and mountain view

  • Sleeps 3
  • 1 King Bed

View all photos for 8 Suite Nicolás with jacuzzi and mountain view

8 Suite Nicolás with jacuzzi and mountain view | Premium bedding, down duvets, Select Comfort beds, minibar

8 Suite Nicolás with jacuzzi and mountain view

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for 9 Suite Jerónimo with jacuzzi and mountain view

9 Suite Jerónimo with jacuzzi and mountain view | Premium bedding, down duvets, Select Comfort beds, minibar

9 Suite Jerónimo with jacuzzi and mountain view

  • Sleeps 3
  • 1 King Bed

View all photos for 10 Suite Santiago with jacuzzi and mountain view

Terrace/patio

10 Suite Santiago with jacuzzi and mountain view

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for 11 Suite Antonio with small pool and mountain view

11 Suite Antonio with small pool and mountain view | Terrace/patio

11 Suite Antonio with small pool and mountain view

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel y Restaurante El Ciruelo

Hotel with free valet parking, 4-minute walk to Artisan Market of Tepoztlán
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, a business centre and concierge services are on-site.
Hotel y Restaurante El Ciruelo offers 11 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottles of water. Select Comfort beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, hairdryers and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel y Restaurante El Ciruelo. During your stay, you're just a quick walk from Tepoztlán Museum Carlos Pellicer Collection. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute walk from Artisan Market of Tepoztlán and a 2-minute drive from Tepozteco Pyramid
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel y Restaurante El Ciruelo. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Tepoztlán hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 11:30 AM.
Hotel y Restaurante El Ciruelo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 100 metres
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 299 for adults and MXN 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 350 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 299 for adults and from MXN 350 for children
  • Pet fee: MXN 350 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel El Ciruelo Hotel
Hotel El Ciruelo Tepoztlán
Hotel El Ciruelo Hotel Tepoztlán

Reviews

Hotel y Restaurante El Ciruelo Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 185 out of 266 reviews
Rating 8 - Good. 48 out of 266 reviews
Rating 6 - Okay. 15 out of 266 reviews
Rating 4 - Poor. 12 out of 266 reviews
Rating 2 - Terrible. 6 out of 266 reviews

Reviews

8/10 Good

Archivaldo, Sierra Blanca Marbella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its Nice and Cousy but to much light enter into the Room
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2025

10/10 Excellent

Evert, Grapevine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nicely located property. A little dated, but with great service and a great restaurant.
Stayed 1 night in Jul 2025

10/10 Excellent

Josue Rocky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and quiet. The views from the room are beautiful, the staff 10 out 10
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a wonderful little hotel, with excellent food, gorgeous views from restaurant and rooms. Food is gourmet style with a nice personal touch from chef. Rooms are charming, spacious and comfortable. Our room has the best view of the mountain-even the pyramid, jacuzzi excellent. Service in all details was very good, friendly and kind. Highly recommended. Exceptional experience!
Stayed 3 nights in Jun 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing, beautiful, clean, perfect paradise kind of experience. Staff was helpful and kind to us.
Stayed 1 night in May 2025

6/10 Okay

Alma C.

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Probably needs to be updated. Not clean enough.
Stayed 2 nights in May 2025

10/10 Excellent

nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant is beautiful and the perfect place for a romantic getaway.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alfredo

Stayed 1 night in Apr 2025

10/10 Excellent

Jeronimo

Nice hotel
Stayed 1 night in Feb 2025

4/10 Poor

Alice

Stayed 2 nights in Mar 2025

10/10 Excellent

Kendra

Stayed 3 nights in Feb 2025

8/10 Good

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and it's close to everything, nice location.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Absolutely beautiful room and hotel. Very comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Alberto

Stayed 4 nights in Feb 2025

8/10 Good

Ana Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble, lo único que puede mejorar es el servicio y sabor de su restaurante.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Tepoztlán hotel

Beautiful hotel, close to everything. One of the highlights of our Mexico trip. We stayed in Federica room #3, not hot tub but the room was still amazing with a private patio
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escape para descansar

Lugar ideal para descansar, en pleno centro, por lo que todo está caminando, y con un gran restaurante a un lado, gran comida, camas muy cómodas, y una vista increíble del tepozteco; un lugar sabroso para fin de semana y relajarse.
Stayed 2 nights in Nov 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinario

Extraordinario hotel, superó mis expectativas, todo muy limpio, la vista está muy bella y aunque está ubicado en el centro, no se escucha nada de ruido. Lo recomiendo bastante!
Stayed 2 nights in Nov 2024

8/10 Good

Antonio, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro, ALVARO O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicacion!
Stayed 2 nights in Oct 2024