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Holiday Inn Express & Suites Tijuana Otay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Tijuana Otay by IHG

Exterior
Restaurant
Property amenity
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Lazaro Cardenas 2539, Col. La Pechuga, Tijuana, BC, 22425
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪8 min walk‬
  • Place, High Performance Center in Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (Superior)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Superior)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,374 reviews
The price is €114
includes taxes & fees
8 Mar - 9 Mar
Fiesta Inn Tijuana Otay

About this property

Holiday Inn Express & Suites Tijuana Otay by IHG

This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Change of towels is available on request
Holiday Inn Express & Suites Tijuana Otay by IHG offers 135 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Tijuana Otay by IHG. During your stay, you're just a quick walk from Caliente Casino. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Just a 2-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Tijuana Otay by IHG. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tijuana hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Tijuana Otay by IHG
Holiday Inn Express Suites Tijuana Otay an IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel
Holiday Inn Express & Suites Tijuana Otay by IHG Tijuana
Holiday Inn Express & Suites Tijuana Otay by IHG Hotel Tijuana

Holiday Inn Express & Suites Tijuana Otay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 832 out of 1004 reviews
Rating 8 - Good. 108 out of 1004 reviews
Rating 6 - Okay. 20 out of 1004 reviews
Rating 4 - Poor. 14 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place
Stayed 1 night in Nov 2025

10/10 Excellent

grasiela

Stayed 1 night in Nov 2025

10/10 Excellent

David, Chino

Stayed 1 night in Nov 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities
The guest service agents at the front desk were very friendly. The room was very comfortable, quiet and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa, Fontana

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

eddy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and shopping center is close by
Stayed 2 nights in Nov 2025

8/10 Good

Sergio

Ver
Stayed 2 nights in Nov 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent place and location
Stayed 1 night in Nov 2025

10/10 Excellent

antoinette

Liked: Cleanliness, property conditions & facilities
it was great
Stayed 1 night in Nov 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good srvice!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosalio, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Very accessible for wheels users
Stayed 1 night in Nov 2025

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was very polite. Fast check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Loved everything about the stay
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Pascual

Stayed 2 nights in Nov 2025

10/10 Excellent

Chad

Stayed 1 night in Nov 2025

2/10 Terrible

Gabriela

Stayed 1 night in Aug 2025

6/10 Okay

Alberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
This nigh not good
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and most importantly feels safe. Food options within the shopping place, walking distance. Complimentary breakfast is good and shuttle service to the airport is also a plus.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Stayed 1 night in Nov 2025

10/10 Excellent

Clodualdo

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good, staff, breakfast, room cleanliness and very convenient walking distance to the US consulate
Stayed 2 nights in Oct 2025

10/10 Excellent

Nereyda

Liked: Cleanliness, staff & service, property conditions & facilities
My go-to in the area
Stayed 1 night in Oct 2025