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Hotel Cucapa

2.5 star property

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Photo gallery for Hotel Cucapa

Interior
Premium bedding, pillow-top beds, individually decorated
Shower, rainfall showerhead, free toiletries, hair dryer
Traditional Room, 1 Queen Bed | Premium bedding, pillow-top beds, individually decorated
Free self-parking

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Privada Medio Camino 19669, Col. Loma Bonita, Tijuana, BC, 22200
  • Place, Plaza Península Shopping Center
    ‪10 min drive‬
  • Place, U.S. Consulate General Tijuana
    ‪12 min drive‬
  • Place, Alameda Otay
    ‪12 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, pillow-top beds, individually decorated

Traditional Room, 1 Queen Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds

Premium bedding, pillow-top beds, individually decorated

Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Cucapa

A snack bar/deli, 24-hour room service and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out.
Hotel Cucapa offers 50 air-conditioned accommodations, with free toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Cucapa, you'll be close to U.S. Consulate General Tijuana. You'll find features such as free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include luggage storage
  • 12 minutes by car from San Ysidro Border Crossing and 8 minutes from U.S. Consulate General Tijuana
There's a snack bar/deli on site. WiFi is free in public spaces. Hotel Cucapa also features 24-hour room service and express check-out. Free self parking is available.

This Tijuana hotel is smoke free.

Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cucapa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cucapa Hotel
Hotel Cucapa Tijuana
Hotel Cucapa Hotel Tijuana

Hotel Cucapa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 68 out of 217 reviews
Rating 8 - Good. 63 out of 217 reviews
Rating 6 - Okay. 31 out of 217 reviews
Rating 4 - Poor. 19 out of 217 reviews
Rating 2 - Terrible. 36 out of 217 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Julie

Stayed 3 nights in Dec 2025

4/10 Poor

RAUL

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, amenities
Small rooms and the humid smell from the bathrooms very bad , bathroom sink clogged.We wouldn’t recommend this hotel.
Stayed 2 nights in Nov 2025

2/10 Terrible

Gladys

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
El servicio no me gustó me dieron el tercer piso y no hay elevador los toma corrientes no sirven para conectar el cable de el Cell ,están flojos ,no hay calefacción no lo recomiendo
Stayed 1 night in Dec 2025

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Super fast check in and check out
Stayed 1 night in Dec 2025

6/10 Okay

Daniela

Travelled with family and small children
The staff was corteous
Stayed 2 nights in Oct 2025

10/10 Excellent

Franz

Stayed 1 night in Oct 2025

10/10 Excellent

Argelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

mildred

Disliked: Property conditions & facilities
To old property
Stayed 1 night in Sep 2025

4/10 Poor

Miriam Azucena

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola, la verdad me salieron cucarachas en la habitación, y pedí internet y no había. Las personas muy cortantes.
Stayed 1 night in Sep 2025

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

bryan

Stayed 1 night in Aug 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view
Stayed 1 night in Jul 2025

10/10 Excellent

Ana Elia

Stayed 5 nights in Jun 2025

8/10 Good

Anakaren

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonita vista, todo muy sercá. Solo que una señora de lentes un poco al humorada, nos toco mala suerte, la teñe no se veia y en otra habitación no llegaba lanseñal de internet
Stayed 1 night in Jun 2025

8/10 Good

Sonia, Imperial Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Sonia, Imperial Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Amo ese lugar tijuana es muy bello no quisiera perder mi mujer todos cometemos errorez pero se aprende y camina acia adelante ok perdon
Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Maribel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

LUIS

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Rudy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was full of cockroachs all over the bedroom and bathroom.
Stayed 2 nights in Jun 2024

2/10 Terrible

maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

DONT stay here

Front desk was super rude, not to mention the bathroom and the bed sheets were dirty the tv remote didn’t work. Save your money and stay somewhere else we also had no water in the sink in the bathroom. Not to mention no fridge which i need to have my medicine in there at all times and it went bad due to not being able to put it in a fridge.
Stayed 1 night in May 2024

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place ever.

Definitly not a family place and the person at the fron desk uts really mean
Stayed 3 nights in Feb 2024

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