See all properties

One Tijuana Otay

3.0 star property

Choose dates to view prices

Photo gallery for One Tijuana Otay

Interior
In-room safe, desk, blackout curtains, free WiFi
Reception
Restaurant
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪10 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(76 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(31 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Similar properties

Reception hall
Hotel Principado Tijuana Zona Aeropuerto
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,641 reviews
The price is €62
includes taxes & fees
19 Mar - 20 Mar
Hotel Principado Tijuana Zona Aeropuerto

About this property

One Tijuana Otay

This smoke-free hotel features a snack bar/deli, self parking and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at One Tijuana Otay. During your stay, you'll be connected to a shopping centre and just a quick walk from Caliente Casino. You'll find features such as free breakfast and free WiFi in public areas, plus a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests speak favourably about the location and the proximity to the airport
  • Just a 4-minute drive from U.S. Consulate General Tijuana and 11 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 853 out of 1407 reviews
Rating 8 - Good. 290 out of 1407 reviews
Rating 6 - Okay. 145 out of 1407 reviews
Rating 4 - Poor. 54 out of 1407 reviews
Rating 2 - Terrible. 65 out of 1407 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alejandro

Stayed 1 night in Dec 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, Business friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

JESUS ARMANDO, San Diego

Stayed 1 night in Dec 2025

2/10 Terrible

Alexander

Liked: Property conditions & facilities
Disliked: Cleanliness
Dirty room dirty towels
Stayed 2 nights in Nov 2025

6/10 Okay

Ignacio

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel, room and staff are exelent. I will stay here again the parking however was super full and my truck stuck out 31" so I parked a bit more insde a crosshatched area and I got a boot on my truck, it sounds the guards had a chil on their shoulder, no big deal it was 260.00 pesos, but just the way they treated me, really nice plaza should have friendlier staff.
Stayed 1 night in Nov 2025

8/10 Good

Myra

Stayed 4 nights in Nov 2025

8/10 Good

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

8/10 Good

Juan C

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s was great!! But unfortunately a little noisy loud music with the bars !! Until 2:00am or 3:00am but to be honest it’s doesn’t bother me at all!!
Stayed 1 night in Aug 2025

10/10 Excellent

Anain

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and the complimentary breakfast even better
Stayed 1 night in Nov 2025

10/10 Excellent

Eliezer, Norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 1 night in Nov 2025

10/10 Excellent

Gerbacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean , staff is friendly,
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando, San Diego

Stayed 1 night in Nov 2025

8/10 Good

Arturo

Stayed 1 night in Nov 2025

8/10 Good

ANDRÉS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien, los cuartos no aíslan tanto el Sonido.
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2025

8/10 Good

Monica

Stayed 1 night in Nov 2025

2/10 Terrible

Briseida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When I made the reservation, I wanted two bags when I came to check in the person in the front desk gave me one bedroom and they told me that that’s all they have and they were being so rude and unhelpful. I do not recommend this hotel and I will never come back again.
Stayed 1 night in Nov 2025

6/10 Okay

HIDALGO

Travelled with group
Liked: Staff & service, room comfort
The room was clean, small, basic. The rug in the hallways was dirty and loose. The worst part were the towels that were terribly weared, in poor shape and rough. The shower mat was stained.
Stayed 1 night in Nov 2025

6/10 Okay

Victor Antonio, Mexicali

Stayed 1 night in Nov 2025

2/10 Terrible

Paulo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived around 1:45pm and they told me to comeback at 3:00pm to check in, when I came back at 2:50pm there was a line of people trying to check in. It took us almost an hour to get to our SMALLEST room I ever seen, then I called the receptionist to ask for a hair dryer and they said they would bring it and no one came they also charge us for parking. I WOULD NEVER STAY AT THIS HOTEL AGAIN.
Stayed 1 night in Sep 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, food was great, staff was very helpful and location has all the perks you may need during your stay
Stayed 3 nights in Nov 2025

6/10 Okay

Armando

Travelled with family
It’s comfortable, but the price felt high since the rooms are very small and they don’t include a refrigerator or microwave. The breakfasts, however, are very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, amenities
la habitacion estaba impecable y sobre todo siempre hubio buena disponibilidad del personal
Stayed 1 night in Nov 2025

10/10 Excellent

NOEL, oceanside

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was courteous, rooms are clean. Hallway floors require repair.
Stayed 1 night in Nov 2025

10/10 Excellent

Irwin Javier

Stayed 1 night in Nov 2025