4/10 Poor
dave r.
3 Aug 2025
Disliked: Cleanliness
There aren’t many positive comments I can make about the property other than the house is big and has potential. Unfortunately, the cleanliness was poor. The countertops were sticky and had glass marks and residue all over them. The sheets under the comforter looked like they had just been slept in. The hot tub smelled like lake water and was cloudy. The adults had no interest and did not go into the hot tub which was one of the main reasons why we rented this property. The initial communication with the property manager was also poor. We purchased the place on a Tuesday for Friday and Saturday night stays. On Tuesday the manager asked for names and ages of all guest. We gave 6 names but invites were out that we didn’t get responses to yet. We said once we have a definite list, we would reach out. The very next day (Wednesday), we gave her the finalized list. She said we were too late. The list needed to be in 3 days before 1st rental day (Friday). That information was never given to us. It also is not listed in the VRBO app. We had to pay extra for one of our guests to utilize the amenities. We found opened bottles of liquor in a few cabinets. The games in the game room were practically unusable for any friendly competition. All of the pools sticks were broke, the sand in the shuffle board was clumped with dust and dirt. FYI bring towels and paper products even though we were told they would be available.
dave r.
Stayed 2 nights in Aug 2025