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Bay Hotel Tokyo Hamamatsucho

2.5 star property

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Photo gallery for Bay Hotel Tokyo Hamamatsucho

Exterior
Terrace/patio
Exterior
Property amenity
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-chome-16-9 Hamamatsucho, Tokyo, Tokyo Prefecture, 105-0013
  • Place, Hamarikyu Gardens
    ‪3 min walk‬
  • Place, Shiba Park
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Double Room, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin Room, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Hollywood Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Wide Twin Room, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Wide Twin Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room

Down duvets, desk, blackout curtains, iron/ironing board

Double Room

  • Sleeps 2

View all photos for Double Room, Non Smoking (No Cleaning)

Double Room, Non Smoking (No Cleaning) | Down duvets, desk, blackout curtains, iron/ironing board

Double Room, Non Smoking (No Cleaning)

9.4 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (No Cleaning)

Standard Twin Room, Non Smoking (No Cleaning) | Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking (No Cleaning)

8.6 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, Non Smoking (No Cleaning)

Comfort Twin Room, Non Smoking (No Cleaning) | Down duvets, desk, blackout curtains, iron/ironing board

Comfort Twin Room, Non Smoking (No Cleaning)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (No Cleaning)

Deluxe Twin Room, Non Smoking (No Cleaning) | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking (No Cleaning)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking | Down duvets, desk, blackout curtains, iron/ironing board

Executive Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room with Bunk bed, Non Smoking

Executive Twin Room with Bunk bed, Non Smoking | Down duvets, desk, blackout curtains, iron/ironing board

Executive Twin Room with Bunk bed, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Hollywood Wide Twin Room 2 Single bed

Down duvets, desk, blackout curtains, iron/ironing board

Hollywood Wide Twin Room 2 Single bed

  • Sleeps 2

Double Room, Non Smoking (No Cleaning)

  • Sleeps 2

Hollywood Twin Room

  • Sleeps 2

Hollywood Twin Room with Sofa Bed

  • Sleeps 3

Standard Twin Room, Non Smoking (No Cleaning)

  • Sleeps 2

Comfort Twin Room, Non Smoking (No Cleaning)

  • Sleeps 2

Executive Twin Room With Bunk Bed, Non Smoking

  • Sleeps 5

Executive Twin Room-Non-Smoking

  • Sleeps 5

Triple Room-Non-Smoking-No Cleaning

  • Sleeps 3

Similar properties

Property amenity
Hotel MyStays Hamamatsucho
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • 24/7 front desk
4.2 out of 5, Very good, 1,001 reviews
The price is €67
23 Feb - 24 Feb
Hotel MyStays Hamamatsucho

About this property

Bay Hotel Tokyo Hamamatsucho

A 24-hour front desk, a garden and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Bay Hotel Tokyo Hamamatsucho offers 95 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Bay Hotel Tokyo Hamamatsucho's great location. During your stay, you're just a quick walk from Hamarikyu Gardens. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a lift and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 15 minutes by foot from Tokyo Tower and a 3-minute drive from Tokyo Imperial Palace
As a guest of Bay Hotel Tokyo Hamamatsucho, you'll find a vending machine, a garden, and a lift. WiFi is free in public spaces.

This Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Bay Tokyo Hamamatsucho Tokyo
BAY HOTEL TOKYO HAMAMATSUCHO Hotel
BAY HOTEL TOKYO HAMAMATSUCHO Tokyo
BAY HOTEL TOKYO HAMAMATSUCHO Hotel Tokyo

Bay Hotel Tokyo Hamamatsucho Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 220 out of 406 reviews
Rating 8 - Good. 125 out of 406 reviews
Rating 6 - Okay. 37 out of 406 reviews
Rating 4 - Poor. 15 out of 406 reviews
Rating 2 - Terrible. 9 out of 406 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bathroom and the space of the room I stayed
Stayed 4 nights in Nov 2025

10/10 Excellent

Maria, elgin

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and very clean
Stayed 3 nights in Nov 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was very convenient to mass transit. We were disappointed that there was no air conditioning for our room. The hotel had changed over to central heating. Therefore our room for a hot a 24.5c before we had all HVAC turned off. We had to open the window. During the day/ closed at night due to the noise, cutting off any air circulation. Also, it was advertising daily cleaning. This did not happen. Instead it was every 4 days.
Stayed 5 nights in Nov 2025

6/10 Okay

Lois

Travelled with family
The hotel itself is good and the location is great with 2 train stations within a few minutes walk. There are numerous kombinis nearby (Lawson, Family Mart, 7/11). We stayed in a Hollywood twin which had an ok amount of space for a room in Japan. The hotel doesn’t offer daily cleaning which is the same as most hotels in Japan now, due to environmental policies. The room had a form of air con however it is centrally controlled and at some times was blasting hot air. We did have a window in the room we could open a bit but it was a bit of an oven at certain times and really uncomfortable. You can put your rubbish outside your door for collection or bath towels but you don’t get replacements, like at other hotels who hang a replenishment bag on your door handle for you to take into the room. Cleaning staff are lovely. We asked for new bath towels at the reception but the staff gave us hand towels. Japanese staff at the hotel were really friendly and helpful, European staff members weren’t and were unhelpful at check-in where they just assumed we knew what to press on the self check-in screen and hiw to sort our own room key. They were quite patronising when they did show us what to do. One lift in the hotel which is fine for quiet times but if you need to use it to get up or down in the hotel quickly at busy times you’re stuck. One washer and one dryer at the hotel which smelled quite damp. Roof terrace does have some great views of the city and Tokyo Tower.
Stayed 9 nights in Nov 2025

8/10 Good

Pei Shan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our second time staying at this hotel. Rooms still feel clean and well-maintained, with strong water pressure from rainshower. We enjoy the well-equipped and cosy lobby, good for enjoying food/drinks any time or for freshening up before/after check out. Reducing a star as the new policy does not allow guests to pay to extend check-out hours, which makes the 10am checkout timing seem really restrictive.
Stayed 2 nights in Oct 2025

10/10 Excellent

sandreana

Travelled with group
Liked: Staff & service, property conditions & facilities
親切で助けてくれるスタッフがいます。ドラッグストア、レストラン、コンビニエンスストアの近くにあります。 唯一の難点は、トイレとシャワーが同じ部屋にあり、すりガラスのスライドドアで仕切られていることです。4人の友人で滞在するには、もう少しプライバシーが欲しいと感じました。 部屋のスツールには汚れがついていましたが、それ以外は部屋は清潔でした。 スタッフは、チェックアウト後に友人の荷物を数時間預かってくれました。最近はこうしたサービスが難しくなっている宿も多いので、利用者がこの親切を悪用しないことを願っています。 Kind and helpful staff. Located close to drugstores, restaurants, and Convenience stores. Only downfall is the toilet and shower are in the same room which is separated by a fog glass sliding door. Not ideal for 4 friends who want more privacy than that. The stool in the room had stains all around it. Other wise the room was clean. The staff let our friend store their luggage for a few hours after check out. I hope people don’t abuse this as a lot of places aren’t able to do this anymore.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sara

Stayed 7 nights in Oct 2025

2/10 Terrible

anthony

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful experience. Do not waste your time and money at this property. The photos are taken very close up to disguise what this place really looks like. Completely does not match what we saw in images. Amenities are blocked off for staff use only, vending machine is malfunctioning (takes your money and doesn’t dispense anything), laundry room is not a room, it’s a single machine.. behind a pillar… IN the lobby which is already tiny and PACKED with other people held luggage. Check In machines don’t work. Our check in took 40 minutes or more. We stayed at 4 other hotels and took no longer than 5 min for check in. We booked another hotel and decided to leave this one, staff was EXTREMELY rude and started an argument about our “preferences” for another hotel, rather than owning up to the obvious issues this hotel has.
Stayed 5 nights in Oct 2025

10/10 Excellent

Raymond

Stayed 6 nights in Oct 2025

10/10 Excellent

OYLENE

Liked: Cleanliness, staff & service, amenities
Clean & new rooms. Spacious bathroom. Great lobby area & rooftop seating. Very helpful staff. Gracious storage of luggage b4 checkin or after checkout.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shaadi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area. There are food options and coffee shops very close by, a 24 hour drug store within walking distance, and it is close to the train station. I especially like how large the rooms are. Lots of space for luggage and walking around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay at this hotel. The rooms are a little small, but functional layout. The rain shower is amazing. They have a shared kitchen on the main floor which is great. Staff are great as well. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the room is quite small, but the lobby has seats and tables for people hanging out and there’s a small kitchen as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Kazue

Travelled with family
Location is very good Little hard for check in with the machine Room is extremely small
Stayed 1 night in Sep 2025

10/10 Excellent

Violetka, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very good location , close to subway and train station. Clean room, very quiet place, very polite staff. Nice view from rooftop, free coffee and tea.
Stayed 6 nights in Sep 2025

8/10 Good

Renelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Comfortable

Great stay! The hotel was a short walk from the train station and surrounded by restaurants and convenience stores. Staff were friendly and check-in was smooth. Loved the free amenities in the lobby, clean and well-equipped room (hair dryer, iron, shoe dryer), and the spacious bathroom with double sinks and a separate toilet. Having a washer/dryer on our floor was so convenient. Perfect for our family— we’d stay here again!
Stayed 4 nights in Sep 2025

8/10 Good

Portia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent shower the pressure and temperature was perfect the bed was comfy as well
Stayed 4 nights in Sep 2025

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfectly located near a train station and the staff was super kind and helpful.
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Sui Kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and close to metro.
Stayed 3 nights in Sep 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable, well equipped room. Nespresso type coffee machine very welcome. Check in process was automated although a member of staff was on hand. The automated process was actually slower and involved some duplication of inputting of material. Perhaps less technology would be easier!
Stayed 1 night in Aug 2025

8/10 Good

Rob

Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to train station
Stayed 1 night in Jun 2025

10/10 Excellent

Zach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the local train station making it easy access to the rest of the city. Hotel was very nice and the room was very good for the price.
Stayed 4 nights in Jul 2025