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Candeo Hotels Tokyo Shimbashi

3.0 star property

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Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
Reception
Front of property – evening/night
Property amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Place, Hamarikyu Gardens
    ‪10 min walk‬
  • Place, Tokyo Tower
    ‪17 min walk‬
  • Place, Tokyo Imperial Palace
    ‪19 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for Double Room, Non Smoking

Free WiFi, bed sheets

Double Room, Non Smoking

7.8 out of 10
Good
(20 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room, Non Smoking

King Room, Non Smoking | Free WiFi, bed sheets

King Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

Free WiFi, bed sheets

Corner Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room for 3 adults, Non Smoking

Free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Double Room, Non Smoking (1 Person)

Free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

9.0 out of 10
Wonderful
(6 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Run of House, Non Smoking

Free WiFi, bed sheets

Run of House, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Corner King Room, Non Smoking

Corner King Room, Non Smoking | Free WiFi, bed sheets

Corner King Room, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Candeo Hotels Tokyo Shimbashi

Hotel with a full-service spa, near Hamarikyu Gardens
A full-service spa, a sauna and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff assistance. Housekeeping is available on request.
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 48-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Candeo Hotels Tokyo Shimbashi. During your stay, you're just a quick walk from Hibiya Park. Enjoy features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • On-site recreation includes a sauna
  • 12 minutes by foot from Hamarikyu Gardens and a 2-minute drive from Tokyo Tower
Candeo Hotels Tokyo Shimbashi offers its guests a full-service spa and a sauna. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Tokyo Shimbashi.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • No lift

More

  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Reviews

Candeo Hotels Tokyo Shimbashi Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 574 out of 1004 reviews
Rating 8 - Good. 313 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

Reviews

10/10 Excellent

Carson D

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Analyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2025

10/10 Excellent

Beatrice

Stayed 3 nights in Jul 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great service from staff. Breakfast was outstanding. Rooms were small but manageable for my family of four.
Stayed 9 nights in Jun 2025

10/10 Excellent

Rhys

Stayed 3 nights in Jul 2025

10/10 Excellent

SERDAR

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Fuat Varol

Stayed 3 nights in Jun 2025

10/10 Excellent

Kristen

Stayed 1 night in Jun 2025

8/10 Good

TRINH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I couldn’t give the hotel 5 star because their laundry facility is too small, only 2 machine but one of each is broken. It took 2.5hrs for one load. We had to come back 3 times at night in every 2hrs but we can’t use it. Except it, everything is good (breakfast, restaurant around hotel, clean, safety place)
Stayed 4 nights in Jun 2025

8/10 Good

SERDAR

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It is a noisy area. I vould not sleep when the window is open because of the air confitioning units on top of the neighbor buildings
Stayed 5 nights in Jun 2025

10/10 Excellent

Kristen

Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Japan. I expected hotel rooms to be small based on what I read. Ours was tiny. Two small beds were pushed toether in the center of the room, with a futon up against the window. It would have been difficult for four people (2 adults + 2 younger kids) to sleep here if that futon had not been available. Everything was very clean. Bathroom had a high tech toilet. We were in a corner, which meant we got two huge windows for a great city view. Elevators were small but fast. Desk and dining staff was friendly. Our breakfast was included in the rate. This was easily the best breakfast I've ever had at a hotel anywhere. Mix of both Western and Asian dishes, pastries, casseroles, etc.
Stayed 4 nights in May 2025

6/10 Okay

KWEE MENG

Travelled with family
Liked: Cleanliness
The surrounding is like in a red light district.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

JAIME

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location

Super location in Shinbashi with lots of amazing dining/drinking options steps from the hotel. Shimbaski train station is five mins walk; Ginza is 15- min walk.
Stayed 5 nights in Apr 2025

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Japan, so I had nothing to compare to, only stories about small accommodations. While the room was small, it was laid out in a way that maximized our space, and the double windows of our corner room made it feel bright and airy. It was very clean, and the window seat and desk were nice to have as an option to sitting on the bed. The women’s spa was a wonderful experience, and the breakfast buffet offered many choices and was well presented and quite delicious. Pajamas and slippers were also a nice touch, and I saw many of the hotel guests wearing them. The hotel was not too far away from the subway station, and we found it easy to navigate and felt safe doing so. I would definitely stay here again and recommend it to friends.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2025

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room view and nice spa facilities. Rooms small though. The sleepwear is a nice touch.
Stayed 7 nights in Apr 2025