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Dormy Inn Ueno Okachimachi Hot Spring

3.0 star property

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Photo gallery for Dormy Inn Ueno Okachimachi Hot Spring

Free toiletries, hair dryer, slippers, electronic bidet
Restaurant
Reception
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
6-7-22, Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Park
    ‪4 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Semi-double Room, Smoking

Down duvets, in-room safe, desk, blackout curtains

Semi-double Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Double Room, Smoking

Down duvets, in-room safe, desk, blackout curtains

Double Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Single Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Semi-double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Semi-double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Double Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Large Single Bed, Non Smoking

Double Room, 1 Large Single Bed, Non Smoking | Down duvets, in-room safe, desk, blackout curtains

Double Room, 1 Large Single Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [No cleaning service]Double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

[No cleaning service]Double Room, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [No cleaning service]Double Room, Smoking

Down duvets, in-room safe, desk, blackout curtains

[No cleaning service]Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for [No cleaning service]Semi-double Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

[No cleaning service]Semi-double Room, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for [No cleaning service]Semi-double Room, Smoking

Down duvets, in-room safe, desk, blackout curtains

[No cleaning service]Semi-double Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for [No cleaning service]Single Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

[No cleaning service]Single Room, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for [No cleaning service]Single Room, Smoking

Down duvets, in-room safe, desk, blackout curtains

[No cleaning service]Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Dormy Inn Ueno Okachimachi Hot Spring

Hotel with a full-service spa, a short walk to Ueno Park
A full-service spa, a sauna and spa services are available at this hotel. WiFi in public areas is free. Other amenities include a microwave in a common area, laundry facilities and a 24-hour front desk.
Dormy Inn Ueno Okachimachi Hot Spring offers 106 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. 32-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include baths or showers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Dormy Inn Ueno Okachimachi Hot Spring. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, convenience store and laundry facilities
  • On-site recreation includes a sauna
  • Guests have great things to say about the proximity to shopping and the location
  • Within a 10-minute walk of Ueno Park and Ueno Zoo
Dormy Inn Ueno Okachimachi Hot Spring offers its guests a full-service spa and a sauna. WiFi and wired Internet are free in public spaces. Spa services, a vending machine, and multilingual staff are also featured at Dormy Inn Ueno Okachimachi Hot Spring.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Multilingual staff

Full-service spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • No lift
  • Thin carpet in room

More

  • 12 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Okachimachi Hot Spring
Dormy Inn Okachimachi
Dormy Ueno Okachimachi
Dormy Okachimachi
Dormy Inn Ueno Okachimachi Tokyo, Japan
Dormy Ueno Okachimachi Hot Spring
Dormy Okachimachi Hot Spring
Dormy Inn Ueno Okachimachi Hot Spring Hotel
Dormy Inn Ueno Okachimachi Hot Spring Tokyo
Dormy Inn Ueno Okachimachi Hot Spring Hotel Tokyo

Reviews

Dormy Inn Ueno Okachimachi Hot Spring Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 1006 reviews
Rating 8 - Good. 389 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

Reviews

8/10 Good

Akinori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was fabulous and so as the onsen on top floor! Exceptional friendly staffs!
Stayed 7 nights in Jun 2025

8/10 Good

anthony

Stayed 3 nights in Jun 2025

10/10 Excellent

Weihao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean polite but small
Stayed 5 nights in May 2025

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Good as always: * Location close to Okachimachi and Ueno stations for JR lines, and multiple subway lines. Many shops and restaurants within a 5 min walk. * Good breakfast with hot rice, natto, salads, scrambled eggs, homemade onigiri and more * Onsen on 12th floor although it is overcrowded if more than 3 people in there at once Bad: * Pillows too hard to sleep on. Last time I went to Reception they said they had no different pillows so I ended up just sleeping without * 1 lift for all floors which usually takes a while to arrive
Stayed 5 nights in May 2025

10/10 Excellent

Eng Keong, Masai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
购物出行便捷。
Stayed 3 nights in May 2025

10/10 Excellent

SO HYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Hit spring place
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small. Got stuck in a smoking room with a small bed even though we booked for 3 people. They didn't have a futon to lend us either. But we made it work. 3 of us just had to cram in to a double bed. Bathing facility was small as well but clean and functional. Overall staff was nice and we had a good experience. The hotel location is gold. Its unbeatable. It's in the heart of one of the liveliest area. Walk out and in a few steps there are tons of food and shopping. Also like 2 min walk to the closest station. Will stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wenjing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

HonMing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always be an enjoyable experience when I stay in this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Paul

Stayed 6 nights in Feb 2025

10/10 Excellent

Ye Him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and public bath

Excellent location, 6 or 8 min from station. The public bath is definitely a plus
Stayed 4 nights in Feb 2025

8/10 Good

Kawin, Sapansoong, Bangkok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near shopping and dining areas, walkable to train station.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fengzhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect choice!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are absolutely incredible, the staff are kind and accommodating, the room is small but cozy. The location is superb being right out of shopping streets and so close to Ueno Station and Ueno Park. Fantastic place that I would love to stay again!
Stayed 16 nights in Dec 2024

4/10 Poor

Sue

Travelled with group
Very unhappy with the cancelation fee. 2 nite reservation, understood to be no charge for canceling. Cancel 3 days ahead, charged for 1 of the 2 nites anyway. Won't use expedia again. Their info says no cancel fee prior to the day before. Not true.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mikimaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Great amenities. The hot spring is a big bonus. They adjusted the hot spring hours to accommodate people traveling during new year. Very considerate! They also offer free snack, late night ramen. My stay was amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

JUNHO

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Wai Kwan Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Services Got Better in some Areas

This was at least my 5th time staying at this hotel. I found the front desk staff friendlier and more attentive than my last couple of visits. If any downside to say about my stay at all, it is the absence of a room cleaning service. They stopped providing regular room cleaning service, which I think is acceptable for people only staying 1-2 nights. However, I found it a bit odd not to have this service when my family and I spent a total of 5 nights with them.
Stayed 5 nights in Dec 2024