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E Hotel Higashi Shinjuku

3.0 star property

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Photo gallery for E Hotel Higashi Shinjuku

Front of property – evening/night
Lobby
Down duvets, pillow-top beds, desk, blackout curtains
Economy Hollywood Twin Room - Non-Smoking | City view
Twin Room - Non-Smoking | Down duvets, pillow-top beds, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-3-15 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪11 min walk‬
  • Shinjuku Isetan
    ‪11 min walk‬
  • Shinjuku Gyoen National Garden
    ‪17 min walk‬
  • Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

View all photos for Double Room with City View - Non-Smoking (High Floor)

Down duvets, pillow-top beds, desk, blackout curtains

Double Room with City View - Non-Smoking (High Floor)

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Single Room, Non Smoking

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Hollywood Twin, Non Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Economy Hollywood Twin, Non Smoking

  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room - Non-Smoking

Twin Room - Non-Smoking | Down duvets, pillow-top beds, desk, blackout curtains

Twin Room - Non-Smoking

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room - Non-Smoking

Double Room - Non-Smoking | Down duvets, pillow-top beds, desk, blackout curtains

Double Room - Non-Smoking

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Non-Smoking

Down duvets, pillow-top beds, desk, blackout curtains

Twin Room Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Twin Room Non-smoking

Down duvets, pillow-top beds, desk, blackout curtains

Economy Twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room With City View Non-smoking

Down duvets, pillow-top beds, desk, blackout curtains

Double Room With City View Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Non-smoking

Down duvets, pillow-top beds, desk, blackout curtains

Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Non-smoking

Down duvets, pillow-top beds, desk, blackout curtains

Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

E Hotel Higashi Shinjuku

Hotel with a restaurant, a quick walk to Isetan Department Store Shinjuku
This hotel features a restaurant, a coffee shop/cafe and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
E Hotel Higashi Shinjuku offers 253 accommodations with complimentary bottles of water and complimentary bathrobes. Pillowtop beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
E Hotel Higashi Shinjuku's great location gets high marks from our customers. During your stay, you're just a quick walk from Samurai Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Dining options include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, convenience store and a computer
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Isetan Department Store Shinjuku and Shinjuku Isetan
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at E Hotel Higashi Shinjuku.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
E Hotel Higashi Shinjuku has a restaurant serving light fare only.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: JPY 800 to 800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tullys Coffee

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 13 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 800 to 800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

E Higashi
E Higashi Shinjuku
E Hotel Higashi
E Hotel Higashi Shinjuku
E Shinjuku Hotel
E Hotel Higashi Shinjuku Tokyo
E Hotel Higashi Shinjuku Hotel
E Hotel Higashi Shinjuku Tokyo
E Hotel Higashi Shinjuku Hotel Tokyo

E Hotel Higashi Shinjuku Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1004 reviews
Rating 8 - Good. 365 out of 1004 reviews
Rating 6 - Okay. 188 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

BRANDI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book through hotels.com

Our flight was due to be in on Monday but it got in on tuesday we talked to the front desk and explained what happened and they told us they would only charge for three days. After we checked out, a new front desk lady argued with us about how we are going to be charged the full 4 days. After arguing with them about how we were told we would only be charged three days she said to reach out to Hotels.com and tell them to submit a refund for the a day and they would approve it. We did that and Hotels.com is saying the hotel will not approve it even though we were told by the hotel they would approve it. Either the hotel or hotels.com is lying and I am requesting a one day refund.
Stayed 4 nights in Mar 2025

10/10 Excellent

henry

Stayed 1 night in Mar 2025

4/10 Poor

Diane

Travelled with family, Travelled with family and small children
Liked: Staff & service
It is super noisy at the hotel. Sirens going off all night long. The cleanliness of the hotel and room is only okay. The upside It is a super convenient location right by the metro and walking distance to many restaurants, convenient stores, and such.
Stayed 6 nights in Feb 2025

4/10 Poor

Dominic

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never left a negative review on a property before - this was possibly one of the worst places I've ever stayed at in Tokyo with a 7.5 rating. Mattresses are stained. Shower curtains are moldy. Room is tiny, however cannot fault that as you know what you are getting into. Bathroom is basically a box. Also, I wanted my luggage transported however staff were hesitant to do so and largely unfriendly. Had to ask at different times of the day so we would get some other staff members who were more willing. This hotel is on the main road and hence it is incredibly loud. You may not be able to sleep at night as there are always sirens going off. I am surprised at so many positive reviews. I strongly believe that a lot of these reviews are fake to pump up the rating. Do not stay here.
Stayed 7 nights in Feb 2025

2/10 Terrible

Kobee

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, dirty bathrooms.
Stayed 5 nights in Feb 2025

6/10 Okay

WENDY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
This hotel is conveniently located right beside a train station making it very easy to plan your trips and hop on a train. Property is older and rooms are small. The hospital is located a few blocks away so you hear the ambulance and sirens a lot, especially at night
Stayed 6 nights in Feb 2025

4/10 Poor

Tina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty rooms and small spaces. We will not be back.
Stayed 15 nights in Feb 2025

4/10 Poor

Tamano

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Ryan

Stayed 3 nights in Feb 2025

10/10 Excellent

henry

Stayed 2 nights in Feb 2025

6/10 Okay

Rebecca

The staff were really great and accommodating. The room had a twin bed with about two ft clearance of floor around it. For the price we paid. It was not great. I think prices are up because of tourism boom. Location is literally 10 m from Shinjuku Higashi exit. Neighborhood is full of hostess and host bars. Close to Golden Gai. There are lots of all night eateries. Next time I’d like to stay in Shimokitazawa or Koenji as I found it quite loud with sirens all night long. Oh and they’ve got to do something about those tiny hard pillows. Hard for Westerners to get used to. Maybe offer as an option. It’s probably ok for one person but as two people we found navigating the space in the room to be a challenge.
Stayed 6 nights in Feb 2025

8/10 Good

Reda

Stayed 4 nights in Feb 2025

6/10 Okay

Benjamin

Disliked: Cleanliness, property conditions & facilities

Cracks were showing by the end.

At first the rooms seemed allright but as our stay went on we noticed more and more details, moldy blind and corners in the bathroom were showing. The very tight configuration of the room was also starting to take its toll.
Stayed 6 nights in Feb 2025

10/10 Excellent

Angellero

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great hotel

The hotel staff is very nice and fix all of my issues. Very quit and nice place to stay. The front desk went out of their way to solve my issues so I am very impressed
Stayed 6 nights in Jan 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was it was just way tooo small. We had to switch to a different hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable rooms. Easy access to transportation and dining options.
Stayed 7 nights in Jan 2025

8/10 Good

Paicy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but a little noisy from all the sirens.
Stayed 5 nights in Jan 2025

6/10 Okay

Leandro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s a cheap hotel and feels like a cheep hotel. Not bad, just meh.
Stayed 2 nights in Jan 2025

6/10 Okay

Nga Man

Stayed 1 night in Jan 2025

4/10 Poor

Alexis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Extremely small, not a single place to store or even open any luggage. Bathroom is tiny to the point where you can barely shower. Main sink and shower are connected, so if one person is showering, no one can use the sink. No safe in the room. Fridge did not work.
Stayed 4 nights in Jan 2025

6/10 Okay

Sonnie Unciano De los

Liked: Cleanliness, staff & service
The single room was tiny. There's no cupboard for clothes. I stayed for 1 week and had my belongings on the floor.
Stayed 7 nights in Jan 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service
The Shinjuku area was awesome lots to do and see. The only thing the hotel could improve is the pillows
Stayed 3 nights in Jan 2025