Flexstay Inn Shinagawa

2.5 star property

Choose dates to view prices

Photo gallery for Flexstay Inn Shinagawa

Reception
Exterior
Laundry room
Desk, iron/ironing board, free WiFi, bed sheets
Bathtub, free toiletries, hair dryer, slippers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • Kitchen

Explore the area

View in a map
1-22-19, Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001
  • Place, Shinagawa Shrine
    ‪8 min walk‬
  • Place, Meguro River
    ‪8 min walk‬
  • Place, Shinagawa Prince Cinema
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

Single Room, Non Smoking (Cleaning is Optional with Additional Cost)

8.0 out of 10
Very good
(11 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room, 1 Large Twin Bed, Non Smoking (Cleaning is Optional with Additional Cost)

7.8 out of 10
Good
(17 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Single Room, Smoking (Cleaning is Optional with Additional Cost)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room, 1 Large Twin Bed, Smoking (Cleaning is Optional with Additional Cost)

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

Similar properties

About this property

Flexstay Inn Shinagawa

Along with laundry facilities, this hotel has free Wi-Fi in public areas and a vending machine. Housekeeping is available on request.
Flexstay Inn Shinagawa offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary slippers. Televisions come with pay-per-view films. Kitchenettes offer fridges and microwaves. Bathrooms include a bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

During your stay at Flexstay Inn Shinagawa, you'll be close to Tokyo Tower. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and a water dispenser
  • Just a 3-minute drive from Tokyo Bay and 5 minutes from Tokyo Tower
As a guest of Flexstay Inn Shinagawa, you'll find a vending machine, laundry facilities, and a water dispenser. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Tokyo hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Elevators are not available at this property.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 10 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide housekeeping service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flexstay

Flexstay Inn

Flexstay Inn Shinagawa

Flexstay Shinagawa

Flexstay Inn Shinagawa Hotel

Flexstay Inn Shinagawa Tokyo

Flexstay Inn Shinagawa Hotel Tokyo

Flexstay Inn Shinagawa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 171 out of 548 reviews
Rating 8 - Good. 204 out of 548 reviews
Rating 6 - Okay. 133 out of 548 reviews
Rating 4 - Poor. 32 out of 548 reviews
Rating 2 - Terrible. 8 out of 548 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Devonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good location!
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice! Room was clean and great for our needs!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is a good size, has a mini kitchen. The bathroom is a good size. The bed was comfortable, the area has a lot of dinning options right outside the hotel. The closest train station is 4 minutes away, there is convinience stores next door. A really great choice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and compact, with a microwave and small cooker. Staff were excellent. Local shops and restaurants in this street and lovely area towards the wharf to walk.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mirlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and walking distance to train station and supermarkets.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
1 night stay - very good
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but enough for quick stays. Shinagawa station is just a 10 min walk away (Shinkansen towards west)
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is close to the train station
Stayed 4 nights in May 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Clean and close to a great neighbourhood
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Brayzon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk from train station maybe shorter, it was quiet and clean and the staff was very friendly and spoke good enough english. Also had many amenities.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Dharmasena

Liked: Cleanliness, staff & service, property conditions & facilities
There was insuite microwave, mini fridge and a hotplate (useful for??). There was a nice office space with a comfortable chair. There was free goodies that made the stay more comfortable. Convenience stores are only minutes away. All and all we enjoyed our stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

kazusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yujiro

great experience
Stayed 1 night in May 2025
Verified

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
I was on a delayed flight and the staff responded to my message promptly advising of how I could get in after hours. Was a nice quiet place to sleep for the night!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
Very close to a main Shinagawa station that gives you access to many different train lines mainly to all the major prefectures you want to see. Rooms a little on the small end but if your looking to just sleep and shower great location.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

thien an

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, there's a lot of good market nearby and it's right next to a family market. It's a 14 minute walk to the train station. Staff are super friendly and helpful
Stayed 7 nights in Dec 2024
Verified

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Amenities
Location was great! Very close to the train station and to local restaurants. However, the internet connection was very poor.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Hotel room gave off old dorm vibes. Amazing staff. Super close to stations and the Family Mart and breakfast place nearby are very tasty!
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, small but perfectly adequate. Quiet part of town within walking distance of more local station and a major one just a bit further (Shinagawa).
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient being just a minute walk from Kitashinagawa Station and a convenience store 2 buildings away. Very cost effective. Even has a mini kitchen and a microwave!!!
Stayed 1 night in May 2025
Verified

6/10 Okay

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place, Quiet neighborhood, very basic hotel, extremely basic, little tricky to get to this hotel from Shinagawa station, until you get to know the place...around 10-15 minute walking distance..
Stayed 1 night in Aug 2023