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Henn na Hotel Tokyo Nishikasai

3.0 star property

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Photo gallery for Henn na Hotel Tokyo Nishikasai

Reception
Front of property
Daily buffet breakfast for a fee
Front of property
Free WiFi, bed sheets, wheelchair access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
5-4-7 Nishikasai, Edogawa-ku, Tokyo, Tokyo, 134-0088
  • Place, Edogawa Natural Zoo
    ‪9 min walk‬
  • Place, Gyosen Park
    ‪9 min walk‬
  • Place, Tokyo Metro Museum
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets, wheelchair access

Standard Double Room

  • Sleeps 2

View all photos for Standard Double Room High Floor

Free WiFi, bed sheets, wheelchair access

Standard Double Room High Floor

  • Sleeps 2

View all photos for Standard Twin Room High Floor

Free WiFi, bed sheets, wheelchair access

Standard Twin Room High Floor

  • Sleeps 2

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Free WiFi, bed sheets, wheelchair access

Standard Double Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Free WiFi, bed sheets, wheelchair access

Deluxe Twin Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking (Upper Floor)

Free WiFi, bed sheets, wheelchair access

Standard Double Room, 1 Double Bed, Non Smoking (Upper Floor)

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking (Upper Floor)

Free WiFi, bed sheets, wheelchair access

Standard Twin Room, 2 Single Beds, Non Smoking (Upper Floor)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Upper Floor)

Free WiFi, bed sheets, wheelchair access

Deluxe Twin Room, Non Smoking (Upper Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking (Hollywood)

Twin Room, Non Smoking (Hollywood) | Free WiFi, bed sheets, wheelchair access

Twin Room, Non Smoking (Hollywood)

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Free WiFi, bed sheets, wheelchair access

Deluxe Twin Room

  • Sleeps 3

View all photos for Standard Twin Room

Free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2

View all photos for Hollywood Twin Room

Free WiFi, bed sheets, wheelchair access

Hollywood Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room High Floor

Free WiFi, bed sheets, wheelchair access

Deluxe Twin Room High Floor

  • Sleeps 3

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About this property

Henn na Hotel Tokyo Nishikasai

Hotel in Tokyo with free local area shuttle and 24-hour front desk
Along with a restaurant, this smoke-free hotel has self parking and dry cleaning. Free WiFi in public areas and a free area shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Henn na Hotel Tokyo Nishikasai offers 100 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Henn na Hotel Tokyo Nishikasai. During your stay, you'll be close to Tokyo Disneyland®. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • 6 minutes by car from Tokyo Bay and 8 minutes from Tokyo Disneyland®
  • Free local-area shuttle service
There's a restaurant on site. WiFi is free in public spaces. Henn na Hotel Tokyo Nishikasai also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Henn na Hotel Tokyo Nishikasai has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Parking on site (JPY 2,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee
  • A restaurant

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Multi-lingual robots will assist guests during check-in at the front desk.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 2000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Robot Hotel Henn na Hotel Tokyo Nishikasai
Robot Henn na Tokyo Nishikasai
Robot Henn na Tokyo Nishikasa
Henn Na Tokyo Nishikasai Tokyo
Henn na Hotel Tokyo Nishikasai Hotel
Henn na Hotel Tokyo Nishikasai Tokyo
Henn na Hotel Tokyo Nishikasai Hotel Tokyo

Henn na Hotel Tokyo Nishikasai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 259 out of 474 reviews
Rating 8 - Good. 160 out of 474 reviews
Rating 6 - Okay. 42 out of 474 reviews
Rating 4 - Poor. 10 out of 474 reviews
Rating 2 - Terrible. 3 out of 474 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KOSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elissa

Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Amenities
Was close to the train station, easy to find and the free breakfast, tea time and cocktail hours were a bonus
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
I picked this hotel because of its proximity to Disney. Come to find out, they offer a shuttle bus to go in the morning and return in the evening! The dinosaurs are an added plus, it was very nice to come through the doors and see them :3 The hotel offers quite a few amenties. Japanese curry for breakfast, tea time, and then a little bar to make your own drink. Some toiletries are provided, and even a nightgown. Luggage storage is not behind the counter, but it is free and you can either put your stuff in a locker or locked up with something like a bike lock. Coming here is a nice experience worth having :D
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Lovely Neighborhood

We loved it!!! We left a few days open on our vacation schedule and will probably stop backs The neighborhood has plenty to do but is also quiet and charming! We locked ourselves out and the Hotel Staff was quick to help and extremely pleasant.
Stayed 1 night in Jun 2025

10/10 Excellent

Zyrene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the extras that they offer: breakfast in the morning, coffee, tea, cookies, nuts, and miso soup throughout the day, and a make your own drinks bar. The robot reception is responsive and efficient. Our room is cleaned on a daily basis.
Stayed 7 nights in Jun 2025

10/10 Excellent

ronaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

ronaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ronaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Winnie

Travelled with family
Liked: Amenities
The dinosaur check-in was such a fun and it really set the tone for a memorable stay! The complimentary amenities were lovely, including breakfast, afternoon snacks, and evening hors d’oeuvres. For anyone staying longer, there’s a laundromat just an eight-minute walk away that will wash, dry, and provide detergent for about ¥900–¥1000—a great value and super convenient! Thank you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Carolina, City Of Edinburgh

Travelled with family
Liked: Amenities, property conditions & facilities
Lovely staff, great breakfast, good location and room. I’ll definitely be back
Stayed 4 nights in Jun 2025

10/10 Excellent

Kenitha

Stayed 9 nights in Jun 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Loved the talking dinosaur concierge. The self check-in was easy, the free breakfast, lounge, and bar time, the grab and go amenities, etc. The lobby was decorated so nicely with the dinos wearing raincoats (rain themed), it was so cute and cool. This place was great! I'd love to come back
Stayed 2 nights in Jun 2025

10/10 Excellent

Erica

Travelled with family, Travelled with group
The dino check in desk was so much fun! The room was also larger than expected, and was able to hold 3 adults with 6 large pieces of luggage well! The breakfast is also incredible! Would love to stay here again when we visit Tokyo in the future!
Stayed 10 nights in May 2025

10/10 Excellent

Teresa, Garland

Liked: Cleanliness, amenities, property conditions & facilities
It was unique in the fact that there are robotic dinosaurs at the front counter to greet you and check you in. Very fun and very easy checkin.
Stayed 1 night in May 2025

10/10 Excellent

Lon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the ease of check in and check out and it was really neat to have anamatronic dinosaurs at the front desk. It was a short walk from the train station but it was so quiet in the area after all the touring around of Tokyo. I would stay there afain if I am fortuanate enough to go to Japan again.
Stayed 4 nights in May 2025

10/10 Excellent

Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay. Close to the train station. Just 20 to 30 min away from main attractions. The rest was amazing!
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice area and very clean. Good water pressure and great organic products.
Stayed 2 nights in May 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Henn na Hotel Nishikasai! 1. It is just a few minutes walk to the metro station, which is so easy and cost efficient to use. We used it for our trips into the city. 2. Located in a walkable area with a 7-11, Lawson, Family Mart and a McDonalds all within a couple of blocks. Lots of dining options as well! 3. The hotel is beautiful, inside and out! 4. The dinosaurs talk every time you walk in. English and Japanese! Made for a fun atmosphere! 5. There is a phone to contact staff. They are quick to answer, polite, and go above and beyond to assist you with questions and requests. 6. The rooms are spacious, super clean, and the beds are so comfortable! Bathroom is roomy, with a deep, soaking tub. The shower is fantastic with strong water pressure and hot water. The soap they offer smells wonderful and left my skin super soft. I didn’t have to use moisturizer the entire stay. The shampoo and conditioner smell amazing too and left my hair soft, with volume, no frizziness and easy to comb through and style. 7. The hotel is spotless! Even smells clean! We never once saw our cleaning service but they tidied up our room and bedding daily. So nice to come back to after a long day of sightseeing. 8. The shuttle service to Disney is on time, efficient and well organized. They give out passes one half hour before departure and we always had a seat. 9. Breakfast is so good! Afternoon cookies and drinks every night! A staple for us! Miso soup and sodas too!
Stayed 6 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I prefer checking in with a person. It was all electronic. Breakfast was very good. I would recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic base for Disney, Tokyo and beyond

The staff (not the dinosaurs) at Henn na Hotel Tokyo were extremely helpful. Provided there's space, there was no issue with just hopping on the Disney shuttle without a ticket, and when we had to extend our stay for an extra night we were able to check-in to one room early. The metro is a short walk away and connects to major stations making getting around Tokyo on a 24hr ticket simple (you don't need a ticket for 4yr olds)
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room. Shuttle service was nice but wish there were more options on weekdays. Breakfast had several options although all of this was unusual for an American. Nice to have the room straightened each day. It was fun talking to a dinosaur at checkin and checkout. Shuttle drivers extremely nice and punctual.
Stayed 3 nights in May 2025

10/10 Excellent

violeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Apr 2025