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hostel DEN

1.0 star property

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Photo gallery for hostel DEN

Lobby lounge
Property entrance
Front of property
Lobby
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Kitchen

Explore the area

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Nihonbashihoncyo 4-13-8, Chuo, Tokyo, 1030023
  • Place, Akihabara Electric Town
    ‪9 min walk‬
  • Place, Koami Shrine
    ‪12 min walk‬
  • Place, Suitengu Shrine
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

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About this property

hostel DEN

This smoke-free hostel features a microwave in a common area, a fridge in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a computer station and an arcade/games room are on-site. Bathrooms are shared and limited housekeeping is available.
Hostel DEN offers 11 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided.

Guests have access to shared bathrooms. Bathrooms include a shower, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include rice cookers and shared/communal kitchens. Housekeeping is provided on a limited basis.

During your stay at hostel DEN, you'll be within walking distance of Ueno Park. You'll find features such as free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, a computer and laundry facilities
  • Just a 3-minute drive from Ueno Park and a few minutes from Tokyo Imperial Palace
As a guest of hostel DEN, you'll find a terrace, a vending machine, and an arcade/games room. A computer station is on site and WiFi is free in public spaces. Hostel DEN also features multilingual staff, concierge services, and laundry facilities.

This Tokyo hostel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 3 shared bathrooms (in-room sinks)
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Paper towels
  • Rice cooker
  • Shared kitchen access
  • Spices
  • Toaster

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: JPY 1000 (subject to availability)
  • Towels fee: JPY 100 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

hostel DEN Tokyo
hostel DEN Tokyo
hostel DEN Hostel/Backpacker accommodation
hostel DEN Hostel/Backpacker accommodation Tokyo

hostel DEN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 62 reviews
Rating 8 - Good. 19 out of 62 reviews
Rating 6 - Okay. 7 out of 62 reviews
Rating 4 - Poor. 1 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
シャワールームも多くて清潔でした。 コワーキングスペースもあり、よかったです。 日本橋がオフィスのため、日本橋行きのバスが真ん前から出ているのも良かったです。
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Rocky

Liked: Staff & service, amenities, property conditions & facilities
Staff are very friendly and the hostel is very clean. Showrooms are 24 hours open and guests can enter the hostel at anytime with a provided card.
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Natsuko

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
(良かった点) ホステル内の雰囲気は非常に和気藹々としており素敵。キッチンは小さいが、調味料や食器等が無料で提供されていて非常に助かった。またゲストの殆どは外国人で、英語を勉強したい人や、異文化交流が好きな人には特にお勧め。ここで多くの素敵な友人もできた。ロフトやコタツもあり、予想以上に快適な宿泊ができた。施設内の清掃はよく行き届いており、滞在中に不潔に感じた点はほぼ無かった。 (悪かった点) スタッフのゲストへの対応がしばしば不適切。まともに挨拶が出来ないスタッフが散見された。スタッフ同士仲良くはしゃぐのは結構だが、周囲のゲストへの気遣いが欲しかった。また、新人と思わしき大学生をフロントに一人で立たせているのも気になった。また、部屋の乾燥がひどい。長期滞在の場合は保湿クリームは必携。
Stayed 17 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした!

とってもフレンドリーなスタッフと宿泊者のおかげで快適な滞在ができました!
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

清潔感があり良かったです。

施設は清潔感があり駅からも近いし、スタッフも皆様感じが良かったのです。ただ、夜中に女性専用ルームをノックする音がし、不安でした。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great, property was relatively quiet. Rooftop deck is great. Also the use of the mobile phones with local data was really fantastic!! Only downside was the size of the common area is a bit cramped and is unusable if there’s more than a handful of people in there.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Tsz Ying Jandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very nice with helpful advice
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

kagaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応が最高でした。ありがとうございました。
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights here! Same floor with toilet, prayer room, shower & laundry area so it’s so so so convenient for us ❤️ Will definitely recommend this place to others!!!
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
はじめてカプセルホテルに泊まったので色々勝手がわからず戸惑いましたがベットも広くよく眠れました。ありがとうございました。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Mineo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
残念ながら、三階3Cの天井から、水漏れの音が聞こえるため、一度気になったら寝つけ無かったです。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Station de métro Kodemacho juste à côté, direct depuis Ueno. Équipe accueillante et prête à rendre service. Espace commun à l'entrée très convivial. Lieu propre avec toutes les commodités dont nous avions besoin.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

RJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for young people or families traveling on a budget. The best part was the cleanliness of everything.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolle sache. ganz nettes personal waren dort mit kindern und kommen sehr gerne wider
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hostel

Super Hostel, die Angestellten sind freundlich und versuchen einem Tipps zu geben. Die Zimmer sind modern gestaltet und die Betten bieten Privatsphäre. Toiletten und Duschen sind sehr modern und immer sauber. Das Hostel liegt recht zentral und man ist recht schnell bei der Metro. Absolute Empfehlung
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel DEN is very welcoming. I had a great time hanging out there. The location is very convenient for accessing various subways lines and it's close to Tokyo Station.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
房間十分大，多活動空間，牀也十分舒服，但爬上牀的時候十分吃力，牀的穩密性太高，雖然多活動空間，如有友人一起住，沒有一個可以和朋友空間，即使一起談天也有少許吃力
Stayed 7 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in their private double room with shared bathroom. Room is spacious enough for two person and 2 medium size luggage bags. As this was a hostel, the bathroom was sharing but we have no issues with it. Night time, the hostel organizes different activities daily that guest could join. And the property has a rooftop area which guest can chill and relax. Near to 2 different train stations (one is about 3mins walk and another 10mins walk). Something that could be improved on: the handwashing sinks at every floor. As it was automated, found some slight difficulty for face washing and while brushing teeth. Other than that would highly recommend this place for solo travellers, or with friends or with partners.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I want to stay here again!

Location is very good!! It is 3 min from Godenmacho station which is Hibiya line. So easy to go Ginza, Akihabara, Shibuya, Roppongi etc. Aeon, Seven eleven, Family mart are near Bed was clean, soft and no squeaky sound! Shower room is only in 2nd floor but I don't feel any inconvenience. If I travel Tokyo again, I will stay here again!
Stayed 6 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
カプセルホテルにしてはとても広かったなと思います
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
엘리베이터와 연결된 현관문은 계단이 아닌 빗면으로 개조하면 좋을 것 같습니다. 캐리어 가지고 드나들 때도 그렇고.. 주방이 너무 좁습니다. 2명 들어가면 꽉 차고
Stayed 2 nights in Apr 2019
Verified

8/10 Good

羿如

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨的住宿環境，床也很舒服，唯一缺點是旅館門口有五個台階，有較重行李會不方便。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and polite. I would highly recommend.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free portable phones with internet to use!

Sturdy beds; nice bathrooms with stools to sit on; each bed provided with a portable tablet with free maps/ internet/ phone calls for the duration of your stay; 2 blocks from subway stop and easy to find; some rooms only 4 beds per room. If u want a common area, the lobby is quite small. They say there is a rooftop area but it was locked when I was there. Recommend
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
チェックイン時間が遅くなったにも関わらず丁寧に対応して頂いて助かりました。 とても清潔で利用しやすかったです！
Stayed 1 night in Mar 2019