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Hotel New Otani Tokyo Garden Tower

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Photo gallery for Hotel New Otani Tokyo Garden Tower

A restaurant with a view of a waterfall and lush greenery.
A table with breakfast items including croissants, a salad, and a plate with eggs and potatoes, set against a scenic waterfall view.
A swimming pool with lounge chairs and umbrellas, surrounded by tall buildings.
A lush garden with a waterfall, surrounded by dense greenery and a modern building.
A restaurant with a long counter, wooden stools, and a view of greenery outside.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578
  • Place, Hotel New Otani Tokyo
    ‪1 min walk‬
  • Place, Tokyo Imperial Palace
    ‪2 min drive‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms), Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin 2 Rooms (Connecting Rooms), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Room, Non Smoking

A modern hotel room with a city view, a desk with a computer, a sofa, a bed, and a small table.

Garden Tower Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

A hotel room with two beds, a flat-screen TV, a desk with a chair, and a city view.

Garden Tower Junior Suite, Non-Smoking (Free Breakfast For Kids Sharing a bed)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free wired internet

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

A hotel room with two beds, a headboard with a light fixture, a window with curtains, and a wall-mounted artwork.

Garden Tower Deluxe Triple Room, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Garden Tower Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, two bedside lamps, a chair, a small table, and a window with a city view.

Garden Tower Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(38 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Garden Tower Standard Triple Room, Non Smoking

A hotel room with two beds, a television, a desk, and a window with a city view.

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed
  • Free wired internet

View all photos for Garden Tower Standard Twin Room, Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Garden Tower Standard Double, Garden View, Non Smoking

A hotel room with a large bed, a desk with a flat-screen TV, two bedside lamps, a chair, a small table, and a window with a city view.

Garden Tower Standard Double, Garden View, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

A hotel room with a large flat-screen TV, a sofa, two armchairs, a coffee table, and a patterned carpet.

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds
  • Free wired internet

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

A hotel room with a large flat-screen TV, a sofa, two armchairs, a coffee table, and a patterned carpet.

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds
  • Free wired internet

View all photos for Garden Tower Standard Twin, Garden View, Non Smoking

A hotel room with two beds, a desk, a TV, and a city view.

Garden Tower Standard Twin, Garden View, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 1
  • Free wired internet

Room

  • Sleeps 1
  • Free wired internet

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Hotel New Otani Tokyo The Main
Chiyoda
  • Pool
  • Spa
  • Parking included
  • Restaurant
4.7 out of 5, Exceptional, 1,301 reviews
The price is €285
8 Sept - 9 Sept
Hotel New Otani Tokyo The Main

About this property

Hotel New Otani Tokyo Garden Tower

20 restaurants, 4 bars/lounges and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool and a business centre are on-site.
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and a safe. Beds feature down duvets. Premium digital televisions are provided. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of Hotel New Otani Tokyo Garden Tower's great location. During your stay, you're just a quick walk from Hotel New Otani Tokyo. Enjoy features like free WiFi in public areas and free self-parking, plus 20 restaurants.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Drinking and dining options include 20 restaurants, a coffee shop and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Tower
There are 20 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, spa services, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo Garden Tower. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Hotel New Otani Tokyo Garden Tower has 20 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 4,025 to 9,775 for adults and JPY 4,025 to 5,750 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 7 February 2027 to 7 February 2027 (dates subject to change).
The following facilities or services will be unavailable from August 3 2026 to August 5 2026 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4025 to 9775 for adults and JPY 4025 to 5750 for children
  • Facilities fee: JPY 6600 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 10 July and close on 23 September.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1187 out of 1551 reviews
Rating 8 - Good. 249 out of 1551 reviews
Rating 6 - Okay. 69 out of 1551 reviews
Rating 4 - Poor. 27 out of 1551 reviews
Rating 2 - Terrible. 19 out of 1551 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for comfort and location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lubomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff, location!
Stayed 5 nights in May 2026
Verified review

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful gardens.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities
Amazing stay and staff were extremely helpful and kind.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the stay and will come back again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jamie

Friendly staff, spacious and clean rooms, great location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. A beautiful quiet hotel. We will definitely will come back.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful and it was a perfectly central location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jean-Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to access multiple subway lines yet offers tranquility, impeccably clean, wonderful garden, very helpful personnel. We loved our stay !
Stayed 4 nights in May 2026
Verified review

8/10 Good

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and many options very organized
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and service. Convenient location for travel to nearby landmarks.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly, staff
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Garden Cafe for breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Newsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved our stay. The garden was gorgoues.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Clean, spacious rooms and excellent staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, excellent staff, perfect place to stay while exploring Tokyo.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Claudia Jennifer

Liked: Cleanliness, staff & service
Excellent, beautiful hotel
Stayed 12 nights in Feb 2026
Verified review

10/10 Excellent

YVONNE

Amazing services and accommodations. Staff very friendly and multilingual! Good location and very nice view of the garden and Tokyo skyline
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lauren Culzean

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, spacious rooms, loved having a connecting room for a family stay
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fellow who checked us in was somewhat brusque but all other staff that we interacted with were exceptionally polite and helpful. Very good buffet lunch. Loved the view from the Garden Lounge and enjoyed late night drinks at the bar in hotel's Main section.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff were very helpful during our entire stay. We really enjoyed the garden, this is a must see.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff and very good location
Stayed 4 nights in Mar 2026